Customer Ratings & Reviews

Can’t be happier with a laptop other than MacBook Air. Switched from windows after 25 years and not looking back.

Purchased for my friends daughter for her 18th birthday and college, she loves it! She said she is the only one in her friend group with the M3 chip and they were jelly! Thanks Best Buy for a great experience!

This review concerns Best Buy's misleading "Excellent Condition Open-Box" rating, specifically regarding a MacBook Air M3 (purchased on trade-in). The product received was far from excellent: the packaging was muddy, and the laptop cover had a clear, visible hot coffee mug watermark—a sign of misuse and potential non-visible damage. This item should have been graded "Fair" or "Satisfactory," not "Excellent." When I sought a remedy (a price adjustment for the accurate condition, or an exchange), I was subjected to unbelievable unprofessionalism by "Manager" Ben. Ben's response was a masterclass in gaslighting. He refused to acknowledge the coffee mark as a problem, insisting I should be "grateful" for the price based on the original $1400 retail price of a two-year-old model. He was actively dishonest, prioritizing the defense of a false product rating over consumer integrity. When I asked for a manager, he confirmed he was the manager and then threatened to "sever the business relation." Verdict: Best Buy Beaverton's QC for their open-box "Excellent Condition" is dangerously overrated and deceptive. Furthermore, the store manager's behavior is toxic and completely unacceptable. This location actively fails consumers. Avoid their open-box deals.

This is an awesome laptop, and I do love it a lot more than My iPad Pro that I just returned

I love this MacBook Air it gets the job done for me, the color is also beautiful. It hasn’t had any problems so far except the Apple Music doesn’t work for me sometimes, other than that its great.

[Employee of bestbuy] I bought this as my 1st apple laptop and i dont regret. The M3 is strong CPU that'll last me awhile.

This should have been a thing YEARS ago. Not big on Apple but my wife loves this compared to the 13".

Very nice piece of equipment. My daughter has been using it for college very capable computer.

Great item just how advertised and great pricing for it

This Mac was an open box purchase and best buy treats it as new the product thus far has been flawless

The employees at the Waco, Texas Best Buy are very friendly and professional which makes an enjoyable experience. I love my MacBook laptop and it was a very good price. All around great deal.

Great deal on a really nice laptop. Fast and a very nice look. Would recommend it to anyone needing an upgrade to their laptop experience!!!

Great laptop it works really fast and is very easy to use

I had a 9 year old MacBook Pro that was nearing the end of its life and I wasn’t sure the Air was enough for me. I’ve had it over a month now and I’m so happy - the new MacBook Airs are so powerful, I have no complaints. Love it.

Solid computer for students. Works as intended highly recommend AppleCare though.

great service & support helping with my new Apple purchase

First Apple product, definitely impressed. Runs Adobe software better than any PC I've used

Swapped out my old windows laptop for a MacBook. Happy that it communicates with my Apple phone and watch. Very happy with my purchase. It was a nice upgrade.

Awesome machine. Just the right size display and super sleek case. I love it!

Its a oerfect and fast to work,good price and easy payments