Customer Ratings & Reviews

It's well built with a good battery life. I can usually get about 10 hours of battery doing

Does everything I need it for. I use for college courses.

A little difficult setting up. Moving from Windows to Mac. Other than that I am liking the Mac.

Love my new laptop! I would highly recommend this computer.

The new machine is great especially since the Geek Squad could transfer all my files.

Staff was very quick, efficient, and very helpful!

Love the deal! Love the product! Great customer service at the local Best Buy!!

Love my laptop it’s perfect for my every day tasks.

Expensive but great for me. But I wouldn't mind finding something the next time around,

the image and sound quality is amazing. I came from windows and got convinced to switch to apple. I am really confused how apple users prefer this over windows. so many websites are buggy, so many apps do not work right and the computer freezes a lot and has malfunctions. Next computer will be probably a windows again

Had to get used to Apple - but AMAZING now I can work with it!

Best purchase to date!!! I love my MacBook laptop.

I’d like to start off by saying the review rating is more a depiction of Apple than of Best Buy being a refurbished item. Best Buy did a great job with item, it looked literally fresh out of an unopened box, despite being a technically used item. Apple on the other hand, they continue to drive prices up with little to no improvement in model to model and generation to generation and at an increasing frequency. I have 16gb of ram and the m3 processor, I don’t use high level programs, I’m not a video editor or photo editor, no adobe, I don’t game, I’m a real estate agent. I open a lot of tabs, lots of word documents, very basic, but it’s more than the average which is why I upgraded. It took 1 week for it to tell me the ram was overloaded. Apple support says it seems to run just fine and I should have gotten 32 gb as an answer or opted for the pro and “maybe” that would have worked better. If this review was based on Best Buy, 5 out 5. Apple Product 1 out 5. I ended up returning the device. Was very disappointed in my the m3 and 16gb ability to handle the granted above average usage but inability to runs some tabs and word documents for as much as it costs and at a full price. SMH. Yes I clear my browser cache and cookies as well as my local desktop. I have an anti virus and cleaner on the computer as well. There’s 0 reason the computer shouldn’t be able to function to what I was expecting. Shame on Apple, the company I knew left with Steve

.Hard to set up. Best Buy offered help only if I left it for a few days

I bought this for my daughter. A little on the expensive side. But she loves it.

I have been using a 14 inch MacBook Pro for a long time as my work laptop. Suddenly experiencing a MacBook Air display felt like a big downgrade.

excellent customer service Geeks set up computer and answered questions.

Very Happy with this buy. Going back to Apple environment after my old job required Dell laptop. Seamless integration of Apple devices, love it.

I like the apple products. Not happy only 2 usb spots.

I would have given it a 5 star but the battery life is not what they advertised