Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,299.00

Customer reviews

Rating 4.9 out of 5 stars with 210 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-210 of 210 reviews
  • Rated 5 out of 5 stars

    Great Cuatomer service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our salesperson was very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Displeased

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some problems setting up the laptop. When I took it in it took two visits and 3 days to get it functioning. Asked questions on how to operate it, because I’ve only have worked with pc before. I was basically told that they didn’t have time to go over how it was different. Basic, you bought it, we don’t help you in using it. No quick basic explanation of the differences, just that’s for you to figure out yourself. I wasn’t trying to get lessons, but to be shown some of their differences. You don’t like it, just return it by Friday or in two days. No help, in fact pretty rude. He wasn’t busy or I might have given him some credit for not giving me some quick suggestions to what I could do to better use my new laptop. You bought it it’s yours. Don’t bother us with it. After 3 days and two visits I was basically ushered out the door. I definitely will not be going back into a Best Buy again. Of course I would not give anybody a positive review of them either.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    its cool

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    idkkkkkkk its cool its just very thin I like the thicker ones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Macbook Air 15

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Especially with the best buy trade up offer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great laptop, annoying emails

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great and would earn 5 stars. The 2-3 marketing emails I get daily from Best Buy or the credit card I signed up for suck. I was told I’d get $200 in points. I got an email saying I had $100, with a time limit. That’s the reason for 1 star.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    MR. Gee

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible for me, I’ll stay with the Apple iPad. A friend had recommended it to me., it was great for them. And their needs as a teacher, but for me, it was just not compatible the Apple iPad works best for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never arrived

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charged but never recived the item from Best Buy specifically asking gor signature at delivery

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, operates very fast and smoothly, easy to setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Air 15inch 512GB

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this MacBook. The performance is great for everything I use it for. Not to mention how nice and clean it looks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and super easy to use and great size for a everyday laptop for work or home

    I would recommend this to a friend