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Customer Ratings & Reviews

Your price for this item is $479.99

Customer reviews

Rating 3.8 out of 5 stars with 23 reviews

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Rating by feature

  • Battery Life

    Rating 3.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers admire the sleek design and superb performance of the Apple MacBook Pro 13.3". However, some customers have reported that the battery life could be improved, noting that the battery doesn't hold a charge for a long time. Several users experienced battery issues soon after purchase. The product's performance remains a highlight for many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 23 reviews
  • Rated 5 out of 5 stars

    Love love love!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as good as the newest one!!! Great condition!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Satisfied

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from Microsoft too Apple and can say I’m pleased being I have all Apple devices. So much easier to transfer information with a touch of a button or simply signing in. I can run a lot of different programs all at the same time as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great, I'm giving a 4 because there is scratches and a little crack so it shouldn't be labeled as excellent conditions but since this is my child first product I will settle and see how she does

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    MacBook Pro pre owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this pre-owned laptop computer not only was it not reset the battery was dead only running off of the charger when replacing the battery learned that it was not the year that was advertised it was two years older and the battery would not fit I am returning it for a full refund and I will never buy anything else from Best Buy called customer service several times and got the runaround I do not appreciate it and I will not tolerate it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT??

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i honestly love it the only issue i have is it heats up every so often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Refurbished!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition and price was on point. Pleased with this purchase!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely slow, dies quickly and gets extremely hot.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Computer apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer but since it was pre-owned the battery life is not the best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works greats except some of the keys dont work on the first push or will act like you clicked it twice..

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A must for students

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter’s school needs. So far have no issue or problem. Sleek and superb performance.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Macbook Pro

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic performance, definitely going back again to buy another one soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it!!! It was an amazing price and it’s a year later and it works like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love it ! It lightweight and does everything you expect a pro to do.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    MacBook Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! MacBook pros are always awesome to have!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great notebook

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Mac and won’t go back. I’ve owned 2 MacBooks myself, one I just upgraded and the other I still have. In addition to those, I’ve purchased MacBooks for my employees and friends/family and they all love them. So easy to learn and use.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Best Buy refurbished

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this refurbished Mac feom Best Buy and started having battery issues immediately. I contacted the warranty and they told me they would not cover it because the battery was fine when purchased. I took to Apple certified dealer to replace battery and it is considered vintage and cannot be replaced by Apple. So we now have a Macbook that will not woek properly and stay charged for college. I will not purchase another Apple item from Best Buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Most stressful purchase ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product received defective, Same price as the new MacBook Air, so don’t even bother. Especially if you really want the Touch Bar it’s not worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My teens in love!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teen (1)7) is in love with this computer. I can't keep him off of it. He loves how fast it up/dwn loads and its quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Back To School MacBook Bro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great back to school find for my kids 1st year of college. While they narrow down their direction. Didn’t want to spend a ton and this was the best option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skye said it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yuhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh that part maneee.

    I would recommend this to a friend
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