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Customer Ratings & Reviews

Your price for this item is $489.99

Customer reviews

Rating 3.6 out of 5 stars with 11 reviews

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Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

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Cons mentioned filter

64%would recommend to a friend

Customers are saying

Customers recognize the excellent condition of the refurbished MacBook Pro 13.3". Many were pleased with its appearance and functionality, finding it helpful for both school and work. Positive feedback consistently highlighted the surprisingly good condition of the product for a refurbished item. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-11 of 11 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Amazing Refurbished 10/10

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MacBook Pro 13 arrived on 4/20 and I have to say, the computer is good as new. The Keyboards are new, the screen is new, and most importantly the computer is new. I recommend this product and I am beyond satisfied with this purchase! Also, this item was available and arrived early.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Really good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, I was a little scared at first tbh but it turned out to be in great condition and it has helped me so much with school and work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than great! Did take about a week to get. But definitely worth it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible customer service. I bought this refurbished MacBook Pro and discovered that one of the USB-C ports does not work. I went back to the Best Buy store and was told there was nothing they could do because I purchased it online. The very rude store manager brushed me off and told me to go to an Apple Store. Also beware their return policy is ONLY 14 days. Horrible experience. Now I know why they are closing stores. My advise is shop somewhere else and go directly through Apple when purchasing a refurbished MacBook Pro.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great condition for a refurb!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected! I was also pleasantly surprised how good the condition was for this refurbished product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop, very dependable and handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2021 MacBook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, thought it would be hard to figure out but it’s user friendly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Third Party Refurbished

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t get attracted with the word certified refurbished. This is a third party refurbished and laptop was sent in a bubble wrap with a low quality charger.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Yikes!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yikes! I bout this for my son to take off to college. It has been working fine until yesterday when he was in class for his quiz. The Mac would not cut on at all. He took it to Apple to find out the Display has an internal issue so he can no longer turn it on. Disappointing. Now I have a college student on Academic Scholarship with NO computer!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do not purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please do yourself a favor and do not buy a GeekSquad/BestBuy "refurbished" laptop. It seems like a good value at first, but this thing crashes after 10 seconds of intense memory usage. The battery health is subpar, the exterior is dented, speakers are wonky, etc. You can purchase a functional Mac from the official Apple refurbished store, this is just not worth it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Not M1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned this laptop for a while, maybe going on over 3 years now, its good and powerful but at times can be very loud, but I also edit a lot of videos and photos using Lightroom and Final Cut so, this macbook depends on the type of user that you are.

    I would recommend this to a friend
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