Customer Ratings & Reviews

I had a great experience purchasing from Best Buy. I utilized online purchase with in-store pick up and there were no issues. Everything was great! 10/10 would do again. The laptop itself is phenomenal. I use it everyday.

THE WAY OUR SALESPERSON EXPLAINED TO US, WAS NOT HOW THE PLAN WORKED. HE TOLD US IF BEST BUY HAD THIS SAME LAPTOP ON SALE, WE COULD GET AN ADJUSTMENT OF THE PRICE DIFFERENCE. WHAT HAPPENED WAS YOU GET A CREDIT TO GO TOWARD SOMETHING ELSE THAT YOU BUY.

This is latest M2 chip which is the faster processor.

If your in the market for a new computer, don't hesitate to buy this one. It's toddler proof!! Having two kids at home, using it everyday, pouring liquid over and hitting it. The quality is unmatchable.

Amazing. You can’t go wrong. Mac’s last forever.iiskdj

Got it for my son. As I watch him grow into the world of tech I knew that I had to get him something that would last long with unlimited power. I am happy with my purchase with over a month now. Thanks best buy for guilding me through to find the best buy!

I'm not too much of a fan of Mac`s in general; however, I was presently surprised with the new MacBook Pro. I think if you are in need of something versatile and fed up with windows issues, this is the way to go. At least, that's my opinion for now.

Excellent product, it has been two years since I bought it and I have not a single issue with it!

Its a beautiful computer with a lot of capability. Unfortunately id say it might be like half a second slower than hp on boot up time from a cold start, but it wasnt hard transitioning to mac and everyone at best buy was great.

The laptop is definitely awesome and worth purchasing. The only downside is the battery. If you are power user such as myself the battery lasts over 9 hours but I wish it was a little longer. Overall it’s a great purchase and definitely appreciative of the M2 chip.

Very easy product and service, the team member at this store were helpful and not only trying to get money out of us as customers instead they were showing home the best products that worked for us.

Love the Macbook Pro. This was to replace my wife's computer at work. She was using a Windows 10 device which was hacked a number of times. Even Norton 360 did not catch it. I have a Macbook Pro pre the M1 or M2 chip. Her's is the M2 Chip. I'm jealous.

It’s a good MacBook love the Touch Bar this is my first MacBook ever

Great customer service! I found everything I was looking for and more :)

I recommend buying at Best Buy, for years I buy everything with them, the excellent service, attentive, the extra mile in terms of customer service.

This is the best computer I have ever owned and the smoothest I have not had any problems with this what do ever.

I had to go with this model as it was the only one that came with the Touch Bar everything else still uses F1 through F 12. Looks great super fast totally happy with the purchase

got a macbook from best buy so it would be payed off by the time i went back to school n i love it. i use it everyday to either read emails watch nextflix or screen play movie w my bf. still not cheap but so so worth it.

I am in love with the Mac book! I was hesitant to buy it with it being that much with having a toddler I was super worried how it would withstand to him but I love it and it makes backing up the iPhone super easy

Not a fan. Am new to apple products, I tried the MacBook and find it absolutely NOT user friendly. Very difficult to navigate, small signage. Hard to move from screen to screen. I can't figure how to run multi screen. The graphics are great, sounds quality is amazing. I guess for Apple users the transition would be seamless.