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Customer reviews

Rating 4.8 out of 5 stars with 7928 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are positive about the Apple MacBook Pro's ease of use, performance, lightweight design, and battery life, with many praising its size and aesthetics. However, customers are negative about the limited number of USB and other ports, as well as the small storage capacity. Some users also noted that the device can get warm during extended use. While a few found the touch bar unnecessary, the overall feedback highlights a strong preference for the laptop's portability and usability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 390 Showing 7,781-7,800 of 7,927 reviews
  • Cons mentioned:
    Usb

    Rated 1 out of 5 stars

    Need more improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product need some improvement. There is no usb slot. This is not acceptable. They should give free USB adapter since it doesn’t have usb slot. Don’t like the keyboard. Price is bit expensive for this quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything’s good but overheats, glitchy, crashes.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Glitching out the box

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had this computer for about a week maybe and the computer started glitching and showing me a fuzzy screen. it would also over heat alot

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Priciest PC purchase ever, garbage after 16 months

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Apple product will be my last. I purchased this for one single reason: its purported longevity. After 16 months, I casually opened the computer one day to find the display covered in rapidly shifting purple and blue lines. The unit has not been treated with anything less than the utmost care. As a teacher, this is my lifeline to being able to conduct my job while physically isolated from my students. From what I have read about this problem, it is nearly as expensive to fix as it is to buy a brand new Mac - or two new PCs. This is a shamefully unreliable product and exploitative service to go along with it from a trillion dollar company.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    it is a good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good one to used for school. I can do it .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult getting setup initially. Did not enjoy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Upsetting!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within a month, I have started to experience overheating and when i thought it was getting out of hand, I contacted Apple. I thought the issue was resolved for a good 12 hours until this morning my laptop froze when started up and just shut off. Apple Support said it is an internal issue and now I have to bring it in and am currently without laptop. I'm super stressed and hate that I trusted in Apple and Best Buy to sell me a product that has only caused me problems and stress!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mac book

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and 7 months later the screen goes on and but the back lights broken and apple won't fix it, Mac books are so expensive break for no reason and when you ask for help because its faulty theres no help !

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is very satisfied with her new Mac book

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    128gb isn't enough space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this thinking I could fit the bare necessities on it and use it for school. The operating system itself takes up 10-15gbs. After uploading my old computer onto it I only had 10gb left to use... it wasn't going to cut it. Ended up exchanging it for the 256gb one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    mac book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good, but way too expensive compaired to dell

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great best worse worst average mediocre your the best

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied. Good Service and will get back if needed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Toy Not a Tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery recharges quickly, but discharges even more quickly. Hate the idea that you just cannot leave it plugged into the power supply. Power supply cord is too short. Touchpad is too sensitive: very cranky to use. Software is an abomination. Do most of my work on an old Mac with Office 2010 because it is easier to use. What takes one click in 2010 takes six clicks in 2019. Also defaults are difficult or impossible to change. Need a tool, not a toy. Need to get work done, not fooling around like a teenager.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Loud fan

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first apple product that I got in college and regretted my money. I got a Mack book air for my sis and she never had a problem with it. I had so many issues with this. Lousy fans when I am doing homework (I am not a game player) so I had the fans replaced by Apple just to find out that after Apple changed my motherboard, my camera stopped working (at this point I was not out of the 1 year warranty) and Apple blamed me for it and said it would cost $300+ To fix it. Thanks Apple

    No, I would not recommend this to a friend
  • Cons mentioned:
    Usb

    Rated 1 out of 5 stars

    Small laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small screen. No USB ports. No Ethernet ports. Have to buy additional products to hardwire this computer. If you buy this laptop, you better have really good vision and WiFi.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed in Mac

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 years of use, the battery does not charge even when plugged in. Will never purchase a Mac Pro again, worked well in the begining. Not built to last.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv for my son and it has already started having problems on the screen. The screen has little blue lines going across it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You pay for the name

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple products are a complete sham. I'm a photographer and only keep two editing softwares on the laptop. About 6 months in the laptop just stopped working properly. Random shut downs, freezing anything and everything. If you looked at it weird it would shut down and restart. Absolute garbage of a laptop.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broke after a week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Keyboard broke after a week. I loved the laptop but that did not help at all. Had to return it. Very of very high quality.

    No, I would not recommend this to a friend