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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2380 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the MacBook Pro's Touch Bar, ease of use, performance, and lightweight design. Many appreciate its portability and excellent battery life, along with the convenient size. However, some customers find the price to be high and express concerns about the limited USB ports and potential for overheating. A few also mention that more RAM would be preferable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 2,380 reviews
  • Rated 5 out of 5 stars

    2018 MacBook Pro 13" GREAT UPDATE!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought the MacBook Pro updated 2018 model. This model is awesome! There is a difference and lots of improvement. Keyboard is the way it should have been from the beginning. Also the sound is awesome! I highly recommend! its my computer for home and on the go!! And Best Buy had in the store before anyone else!

    I would recommend this to a friend
  • Pros mentioned:
    Touch bar

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get a new laptop to take back to University of Kentucky. All I can say is wow. The touch bar is amazing and defiantly worth the extra $$$. Bestbuy have me $150 off because I’m a college student. Good stuff and fast shipping! Thanks Bestbuy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Wow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my MacBook use it for everything! Blows every windows machine out of the water.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 years after purchasing. Still works like new. Music, graphics, and fast functions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great when I need it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is handy to have when I need it. I edit videos and photos on it as well as organize paperwork for my business.. I do most of my work on my iPad so the MacBook rarely gets used, but works great when I need it

    I would recommend this to a friend
  • Pros mentioned:
    Touch bar

    Rated 5 out of 5 stars

    Awesome computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. Build quality is excellent. The Touch Bar is fun to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Apple product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user-friendly, the slick surface is worth the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a Mac book Pro) older version and a desktop Mac, I am very disappointed in this MacBook Pro. I have had it for 10 month and started having a problem with my N key sticking. It would come and go. Finally was so frustrated, I took it MayFair Mall Apple store. I was told the way the keys were made, that this is a frequent problem. They tried to replace the key, ( also the period key and Q key, however, it did not fix the problem. So, now i have a expensive computer that i can expect to take in for a new key board to be replace every 10 months.....what happens after my warranty runs out????? I get to pay about $350. to keep my MacBook working. Sorry i every bought the top of the line MacBook.....Apple Mayfair stated, well, your options are to have it fixed or not have it fixed.....really, do those sound like fair options for a $1700 + laptop. Run as far as you can....don't be sucked in on this one or you will regret it!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good update from last year model.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast laptop compare to last year model with new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is one great laptop, and an excellent alternative to the MacBook Air or perfect computer for a previous Mac user. My rating is 4.5/5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, perfect for what I need. Good price and great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blazeandary Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the best thing you could buy as an computer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Everything Great - Except The Keyboard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful- everything responsive except t he keyboard. Or maybe it's too responsive. I'm takingm y laptop in to Mobile Macsters because the Geek Squad was too busy to dive into my keyboard issue (day after christmas). Admittedly, I didnot purchase geek squad protection and yet to purchase apple care. I have had it for 40 days and did not really type much on it at all until finals week when I realized I do my erasing than typing b/c of spaces inserted and letters registering where I don't want themt o register. Itm ayjust be myf ingers area ccutomed to typing on the work computer. Definitely would not recommend but I may be backt or emove the review.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hot mess since I bought it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first day I bought my Mac I went home and updated it. Once the update was finished my cursor on my screen completely stopped working. The next day I went to the apple store and it took them 30 minutes to reinstall the update. This was just the beginning of the awful journey with this thing. Fast forward a few months later I updated it yet again and it shut down completely. I was told that if my wifi glitches even slightly it will cause it to crash. So there I go again and end up in the apple store and they once again had to reinstall the update because it wouldn't even turn on. Then after that update my Touch ID stopped working. Now my Mac will shut down all by itself randomly and then turn back on and reports it to Apple (even though it doesn't make any difference). Most definitely NOT worth the money. This thing has been problematic since the beginning and I will never get another one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Love Macbooks, but not the touchbar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not think twice about getting the new (2018) Macbook with the touchbar until I got home and the touchbar went from being unresponsive to flashing and switching between settings uncontrollably on its own. I promptly returned the Macbook and was glad to know I could purchases another one without the touchbar. I don't have an issue with the 2018 Macbook Pro in general -- just wanted to let others know about potential touchbar issues. *I would recommend a Macbook, but I would not recommend one with a touchbar

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It does work as any other laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still need to see how it goes. It hanged up 4 to 5 times since I purchased. Hope it is not a defect piece

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Display hairline crack.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A hairline crack has developed on the lower left corner of the display which makes the screen useless. Multi-colored line run through the display where the crack appears. Just to make this clear, the crack is under the display screen which has no damage. I had taken in this laptop to apple and they said that it’s NOT covered by the warranty and that I must have dropped the computer or somehow damaged the display. Apple said that the cost to repair this as of 4/22/19 is $475.00 + tax. This computer is hardly used because I have an earlier model which is my main computer. I purchased the 2018 MacBook Pro in late 2018 and have taken measures to protect it from any damage. According to what I see on the web other have had this issue with the crack in the display. Apple if you listening, please stand behind you products and fix this issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keyboard Issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer 9/2018 and the keyboard has suddenly started adding extra spaces between words and sometimes even in the middle of words. Apple says a week or more if the keyboard needs replaced. It is insane that a tech giant like Apple cannot make it easier to repair something as simple as a keyboard. Next time I'll trust the reviews that talk about known issues before purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Screen Flickering Issue with Macbook Pro 2019 13

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen Flickering Issue with Macbook Pro 2019 13 inch model. Please consider this video and you will know should you buy Macbook Pro 2019 Or not? Don't forget to read comments in the video, people are facing issues with replaced new laptop as well. Just once watch below video before making purchase. Please watch this video. https://www.youtube.com/watch?v=etWlvxPD2f8

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Battery Sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mac was working great but the battery was very bad. Returned.

    I would recommend this to a friend