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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2380 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the MacBook Pro's Touch Bar, ease of use, performance, and lightweight design. Many appreciate its portability and excellent battery life, along with the convenient size. However, some customers find the price to be high and express concerns about the limited USB ports and potential for overheating. A few also mention that more RAM would be preferable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,380 reviews
  • Pros mentioned:
    Touch bar

    Rated 5 out of 5 stars

    My dream laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two desktops and switched to laptops and I will never go back. Bought a Dell in 2007. It got a real bad virus. Was always a Dell fan. I looked, but i bought a Toshiba chrome book for backup and it’s a nice little laptop. My passion project is that I want do my family genealogy and I have family photos that I wish to put together into a lifetime chronologic order. I miss my parents so bad, both deceased. My family took tons of photos. This laptop was in the top five for photographers. I haven’t gotten into my project yet. My dad used to develop his own photos. A lot of my photos have faded over time. Been playing with it and this laptop can fix that. The sales guy showed where I can put music to my videos. I spent a lot more money on this laptop than that Dell, but it’s worth it. Because I have over 100 photos, you have to have the Touch Bar. That’s a necessity. I bought a new camera also. I’m in the market for a printer to print slides. Some slides were in the Bahamas. We fished for our dinner. My mom made grouper stew and conch salad and we swam at Man O War Cay. He built a cute little house on an island. My dad took photos from a plane over our island. We had a Chinese junk also. I miss all that. I’ll get my pictures out of those boxes with this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch bar, Weight

    Rated 5 out of 5 stars

    Got it for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful, fast, lightweight, love the Touch Bar and bright colors

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    macbook pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop is simply amazing!!! it's fast light and sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Does the job for college!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a much better MacBook Pro compared to the mid-2009 one that was clearly showing its age; love the crisp display, form factor much thinner compared to my 2009 MBP. I don't really use the TouchBar that much but that doesn't detract from the overall usefulness of the laptop itself. That I got this on sale makes the purchase that much sweeter!

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought they latest 2018 macpro with touch bar. Absolutely gorgeous, fast and reliable. Considered switching to Windows (Dell xps13 was best alternative) after being on the Apple ecosystem for many many years. While Windows has come a long way, reviews seemed to indicate hardware issues of aine sort or another with fan noise, heat etc so stayed with Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch bar

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new MacBook Pro has quad-core Intel Core processors with compute speeds that are up to twice as fast.¹ A brilliant and colorful Retina display featuring True Tone technology for a more true-to-life viewing experience. And the versatile Touch Bar for more ways to be productive. It's Apple's powerful 13-inch notebook. Pushed even further.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch bar, Weight

    Rated 5 out of 5 stars

    user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use. tool bar is amazing. very light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Touch bar, Weight

    Rated 5 out of 5 stars

    Great investment for multiple uses!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for small business use, switched from PC to Mac to sync with other items I use. LOVE the touch bar feature, quiet keypad, solid state is FAST and talk about light weight-WOW. Can't wait to start editing photos!! I love everything about my new laptop and can't wait to learn what else will save me more time, effort and make life easier. :)

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch bar

    Rated 5 out of 5 stars

    Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first MacBook Pro. I can’t say I really need it yet upgrading from a 2 year old air but I love this ansdont regret the purchase. Much faster than the my air and the new touchbar I have found extremely useful for typing and spell checking as I go. I didn’t think I would use that feature much but I was very wrong. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Weight

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast processor, light weight and perfect for college use

    I would recommend this to a friend
  • Pros mentioned:
    Touch bar

    Rated 4 out of 5 stars

    Excellent value but could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MacBook Pro with Touch Bar is amazing. Overall build quality is excellent and the layout of the keyboard is a really good. At first I was going to get the non-Touch Bar because a lot of reviews said it was not intuitive and just a gimmick. However, I wanted the quad core so I decided to just pay for the "gimmick bar". After using the touch bar for a week and setting up for each program I use frequently, I have been indoctrinated. It really is something you learn to use and make good use of it. I was at Bestbuy for two hours playing with the 13 and 15 inch side by side. Ultimately the 13 won me over because the screen is more crisp. I freeze frame videos and zoomed in on high res images. The 15" sounded better but that was not a deciding factor. The size for the 15" was a deal breaker because it is big. It's no longer a "laptop" at that size. If you're a gamer and need a 15-17" for screen and hardware, then that makes sense. However, the MacBook Pro is a not a gaming platform and it can't be modded therefore it's really a screen integrated desktop. So what can be better? Apple products are expensive but you know you're getting a quality product. Where they fall behind is innovation. It does bother me that I will not be able to upgrade components so that is why I purchased the highest grade I was able to afford. At this price point, it should include other Apple capabilities such as facial recognition and ability to use Apple Pen on trackpad. Also possibility with front facing camera to record directly to iMovie. Down side of this product is cooling. On average the MacBook runs cool. I can use it on my lap and don't feel any heat. Once I start playing Metro 2033 Redux, it gets hot, really hot! I presume it may be the same when rendering hi-res graphics because the process is tasking.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Usb

    Rated 5 out of 5 stars

    MacBook Pro with touch bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from my 2013 MacBook Pro to this newer model and I’m very impress with the speed of this newer model. I really like the new look and the space gray color. This model is a lot thinner than my old one. Because is so thin, you do not have a USB port so you need to buy an adaptor for USB and a CD-ROM separately.

    I would recommend this to a friend
  • Cons mentioned:
    Usb

    Rated 5 out of 5 stars

    Wonderful upgrade from my 2012 MacBook Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new MacBook Pro with TouchBar. I upgraded from a 2012 MacBook Pro and I am so glad I did. The computer is lighter, faster, clearer screen, decent speakers, and longer battery life. My only complaint is that you have to buy an adapter to connect a USB. Apple really should give you one adapter for free.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    The best laptop money can buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been working with Macs for years, and have been through a few of them since the beginning. This is hands down the most significant upgrade I’ve witnessed in quite some time. This MacBook Pro is lightning fast, super lightweight, and looks stunning. If you’ve been waiting to upgrade, trust me now is the time.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    overheating???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I had originally purchased the 2017 MacBook Pro 13" with Touchbar earlier this week due to its sale price. However, after realizing it, the newer model was only $250 more. I figured for that little price difference it would be worth it to bump up to a faster performing machine. After getting home and doing some light configurations, (Downloading Office, listening to Apple Music, and surfing the web) I noticed that the chassis were a little warm on the sides. After further inspection i reached up to the touchbar and realized it was HOT. Not warm, but very hot. After discovering this I did some googling and discovered that this is a known issue that apple has not addressed yet. Apparently the computer is getting so warm that the CPU isnt even working at its fullest capabilities. In fact, its running SLOWER than the 2017 model?? I am a loyal Apple customer, this being my 3rd Mac in my lifetime. I admire the quality and reliability of their computers, so this is a very disappointing discovery. I hope Apple addresses the issue sooner rather than later. I gave it 3 starts because the computer itself is a great improvement since the last model in terms of screen, speakers and it is quite fast (when its not overheating). I plan on updating my review once there is a fix for this issue. But until then, its 3 starts from me. Do yourself a favor and hold off on the 2018 model until the issue is addressed. If you need a computer now, the 2017 model would be just fine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Apple wins

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading online reviews and actually going shopping for a laptop (with multiple demonstrations from the salesperson). I decided to go with an Apple. User friendly, great clarity on images, light weight and every salesperson said “You can’t go wrong with an Apple product “. I love my 13” Mac Book Pro

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch bar

    Rated 5 out of 5 stars

    Great laptop for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased my macbook and I fell in love instantly. I love the display, the touch bar is awesome since it has the option of locking with your fingerprint just like the iphones. It's wicked fast and watching Netflix off it is better than watching it on the TV. I would highly recommend to everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My first Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my first Apple laptop. I’m still struggling to understand how to use it for basic daily working. That being said I have loaded all my programs and it appears to be operating more efficiently than my PC. Love the little design changes on the light bar or whatever it is called.

    I would recommend this to a friend
  • Pros mentioned:
    Touch bar

    Rated 5 out of 5 stars

    Perfect laptop for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into store looking for a mac computer but also wanting something portable. The smaller size was perfect for me and the new touch bar is extremely helpful. I'm really impressed with the changes made from my previous model.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch bar

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re only a month into ownership of this 2018 laptop, but everything is working great, and it’s considerably faster than my 2014 Apple Pro. I use the Touch Bar a lot and love the Fingerprint ID function. Got a great price at Best Buy for this year-old Apple Pro — thanks!

    I would recommend this to a friend