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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3734 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, Touch Bar, and performance of the Apple MacBook Pro 13", with many praising its lightweight design and convenient size. Positive feedback also includes its excellent battery life. However, some customers express concerns about the high price, limited ports, and occasional overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 3,734 reviews
  • Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Bought as a gift. Owner seems totally satisfied with this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Came in early!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in earlier than expected. It was a gift for granddaughter and she said she loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase. Adding in the air pods with the laptop was a great deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great computer for any skill level. Good upgrade for those who had an older mac.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only giving 4 stars because I had a few issues with setup but overall a great laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad I bought it.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First MacBook and pleased so far. My only complaint is the horrible camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Item shipped quickly. Only problem is no USB port for flash drive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MacBook Pro 13

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, but wish I could get hands on help transitioning from my HP.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent value or the price and easy to navigate... great quality on screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive repair without apple care...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone fell on the screen and messed up retina display.. EVERYTHING ELSE IS GREAT.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Its a okayish purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited about apple laptop but then after using it for a while now it heats up like crazy. We cannot put the laptop on your lap and work since the surface tends to heat up and seriously we are paying so much money to have a apple heating pad pro !!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    2020 MacBook Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Apple MacBook Pro. It appears to meet my expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect easy to use since I just started college online due to pandemic

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most students looking for a new MacBook should pick up the MacBook Air.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Not nice at all, it started getting heating up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also buying it from Best Buy not a good option, initially they mentioned that u have a month periods to return if u see any issues and later they mentioned that it had 14 days return policy. I never under impression to return it so did not check the return policy. Now my new macbook they are sending to service centers which I don’t need that. When I bought it I hardly used and did not check the performance in a week, after 18 days it started getting heat up. Not sure what needs to be done and I paid around $1200. It’s a MacBook Pro 13 inch with Touch Bar bought in June-2020. Also not sure if it is wrong with Best Buy or Apple, I am using Apple product more than 10 years and never see any issues.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Eddie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the purchase. The product is great and I'm enjoying it. Thanks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek design and display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my daughter and had it shipped to her school. She loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MacBook Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop but I don’t like the keyboard so I use an external keyboard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop does what it has to do battery really don’t last long

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for Graphics beginners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the whole new look of what Apple can definitely show the new product

    I would recommend this to a friend
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