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Customer Ratings & Reviews

Your price for this item is $749.99
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Customer reviews

Rating 4.8 out of 5 stars with 3735 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, Touch Bar, and performance of the Apple MacBook Pro 13", with many praising its lightweight design and convenient size. Positive feedback also includes its excellent battery life. However, some customers express concerns about the high price, limited ports, and occasional overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 3,735 reviews
  • Rated 5 out of 5 stars

    Amazing upgrade from 2019 version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our staff love the new MacBook Pro 2020 model - it is an awesome upgrade from 2019 just for the keyboard alone. When you add the newer processor and gorgeous display this is a no-brainer. You won't be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched from PC to Mac...never going back!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using the Macbook Pro 13 inch for almost a month, and its great for workflow on beatmaking! I can move any of my files between my iPhone and Macbook via Airdrop, which is a welcome change that cannot be done on PC!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent new MacBook and great service as well. The new Mac is better than my older model and I am always able to use the Geek Squad for any of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Macbook pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter for school, she loves it with all the updated and added features.. so many cool bonuses with this laptop.. she gets so excited when she discovers something new it can do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Pro With Touchbar is Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Touch ID is one of the best features and keyboard is incredibly smooth. Touch Bar is what I like the most of the computer, incredibly useful & adapts to whatever you are doing at the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked out amazingly!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as an open-boxed because honestly I like to save a couple bucks if there's any way I can. I was skeptical at first but it works like new with no flaws and I'm super happy about the purchase. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incremental excellence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was upgrading with a 2015 MacBook Pro with Retina. Build quality and materials are just superior to anything the competition does, by far - and it is not even close. Sidecar is a great feature with a big iPad Pro.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MacBook advocate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a MacBook since 2015 and it lasted a good 5 years before I needed to replace the battery. Instead of fixing that I decided to get a new one since I use it every weekday for 8+ hours for work. Before my first MacBook, I had HP and Dell and honestly they all only last a year before three slow down and crash on me. Price point is expensive in comparison but worth it in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Teenagers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My children are enjoying the MacBook Pro especially the keyboard. My kids were so excited. I am thinking about purchasing another for myself. I would definitely recommend this computer to everyone.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    My 2017 Pro ran better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, if you need a new macbook for anything more powerful than basic programs, get the one with the M1 chip. This one I had to return because the fan always kicked on at boot up (despite every effort to correct the issue), and especially when running more than a few tabs on Chrome and/or running photoshop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my purchase, bought is back in Sept 20, five months later I've had no problems or concerns. It is very efficient and easy to use specially now where I am working from home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dream come true!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had always wanted a MacBook Pro and I finally have one. I was going to order directly through apple but the shipping time frame was way too long. I decided to order through Best Buy and man I’m glad I did!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good computer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice computer but had to upgrade because the USBC thunderbolt port to charge the laptop is only on one side and also the SSD storage is a little low.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed the upgrade because I wanted to get more into editing. The laptop was open box from Best Buy and was in a very good condition. You couldn’t beat the price. I am more than satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is perfect for what I was needing to do. The MacBook Pro is a good idea for anyone who is needing a little more than what a MacBook Air can give. The Touch ID and Siri strip is a plus!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few fumbles before I was happy. I had to exchange this due to one having cosmetic issues out the box. The space gray is beautiful. One thing- don’t waste your time buying a case right now because they don’t fit as this years model is slightly wider on the bottom. Wound up finding one that actually fits on Etsy. Amazon and other sellers say they have some that fit but I’ve returned over a dozen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great Mac that I purchased from Best Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bust buy! you are a doing awesome job during this pandemic, I purchased the MacBook from you while apple stores were shut down! I needed MacBook book for my work and you were there to sell me one! Thank you”

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    good laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good but could be better. for the price point, I could get better stuff. works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer easy to use will do all that is needed for school or video editing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    love apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this macbook is amazing. i use it for photo editing

    I would recommend this to a friend