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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 710 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are impressed with the MacBook Pro's Touch Bar, ease of use, performance, and lightweight design. Many appreciate its compact size and excellent battery life, finding it perfect for various tasks. However, some users express concerns about the limited number of USB ports and the relatively high price point. A few also mention that the laptop can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 710 reviews
  • Rated 3 out of 5 stars

    I’m not impressed with Apple products

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to admit I don’t know what the big deal is about Apple products. They are way overpriced and they’re not compatible with anything else except Apple devices. I will not buy an Apple computer again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mac displays for programer convience and not for user maximum convience. No touch screen. All USB C have to buy $199 dongle to interact with other devices. VERY HOT poor cooling.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my older mac. Some hitches in the beginning due to glitches. But apple customer service helped smooth it out. Was odd for a new computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as expected especially paid this much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch Bar should go away or at least as a option to add. Not really that useful.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    MACBook Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Some issues with performance. Hopefully a software issue...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer at first but it keeps crashing on occasion

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    First of 2nd Failed Macbook

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 1st MacBook Pro in 2 years and both have had issues. We were told by the repair team that these have common challenges with the track pad and the internal ribbon that provides the connection to the display screen. We had one track pad and the keyboard completely stop working (it was okay when connected to external devices) and the other one had the screen go completely pink and striped. The previous models we had were phenomenal and lasted 6 years. When paying this much, we expect it to last.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple has a quality problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the computer to Best Buy less than 24 hours after purchase. My wife was using it and the screen went black and wouldn't respond. I had purchased a 15 inch Apple the same day and that one had to go back two weeks later because it wouldn't take a charge. For the price you pay for these things you should get a little better quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worst Keyboard for a Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard really sucks and apple needs to change it if they don't want to irritate their customers.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life of this macbook pro is not as advertised.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great macbook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was worth every penny spent on the computer. Six years later, it still has all its normal functionality. It has never let me down. It went through several macOS updates and maintained its usual speed. Excellent value for money at Best Buy!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Prefer Microsoft OS

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just because I've always used MSFT but did try to work with the conversion and just didn't feel it was worth all the changes I would have learn about

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Open box with no issues for 5 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this MacBook Pro for almost 5 years with no issues. It works quite well with my hard work for studying exams and doing some research projects (image analysis). This is my correct choice with open box!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great price since it had been out awhile. Keyboard had a function issue so apple replaced the laptop. No issues since then.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Apple Macbook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Apple MacBook , running fine since 5 years.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nice outlook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s processor has problem, I exchanged for 3 times

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    6+ Years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it's lasted me 6 years. I love this computer!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Laptop Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice machine. I've had many windows laptops and always wanted to give the Apple Mac Pro a try. I purchased the space grey with a larger 512 SSD. Going from windows to mac was a pretty easy adjustment. The computer performs beautifully and is fast. I'm really impressed with this machine. I can say without doubt that this is the nicest laptop I've ever owned. Yes, it's a bit expensive, but the Apple build and quality are superb. Along with the Applecare I purchased a matching color Incase Designs Cover that fits perfectly and looks great to protect the case. I'm really happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The best MBP 13 yet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a MBP 13 with a true quad core processor. The biggest reservation I've always had with the 13 inch models was the sacrifice I had to make in performance for a small travel friendly form factor. This thing is faster than last years MBP 15 with the I7 processors, wow!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great MacBook Pro!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is the best 13" MBP with tons of internal improvements. I also like the True Tone which is much easier on the eyes especially during long sessions. This model also comes with 4 full speed thunderbolt 3 ports and a quad core processor. I really enjoy Mac OS, it's a more refined experience and enjoyable to use. PC user for years who finally switched!

    I would recommend this to a friend