Customer Ratings & Reviews

Nice functionality with other Apple devices but alot to learn from windows and hard to connect another monitor.

This arrived damaged (small chip in the screen). I tried to return it but they refused to take it back even though I was within the return period and had the receipt. I cut up my Best Buy credit card, I am done with this garbage company!

Best macbook for daily use. But has performance issues when using multiple Applications that take high CPU

The guy in the store gave me the wrong color and sold it to me without taking it out of the brown shipping box. I guess I should’ve checked myself but I was a ready buyer and what I asked for wasn’t too complex. Great computer though.

It was great upgrading from my 2020 Macbook pro. I love it

Fingerprints are not getting cleared on the screen even after wiping with a soft cloth

Great Apple pro laptop, Much bang for the buck, Enjoy it much

It is the best store for shopping computers and other electronic.

Really bad customer service. Should have taken my money somewhere else.

Great product and great deal. Customer service is also great.

I ordered the white one, I am only doing this for a chance at a gift card.

Works well especially for photographers/videographers

This MacBook is fast with very high resolution and voice quality

Mac makes me feel good with this m4 chip intelligence

Purchased on May 14th, Best Buy price matched on May 16th (I have chat transcript and confirmation number) and was told my account would be credited in 7-10 days. On June 6th, still no credit. Contacted Best Buy and was told their backend team denied the price match. No notification that it was denied. Now it’s out of the 15 day policy and they said there’s nothing they can do, but they’d do better next time. Seems Best Buy has added scamming their customers to the services they provide. Save yourself the trouble and buy somewhere reputable.

It’s ok the battery is not good but it charges fast normal computer looks nice tho

Very efficient for homework Stream media but unfortunately there’s some apps or media stream that you can’t play unless you are in the website. That’s a feature they have to chance

Poor quality screen is brittle don’t close it without cleaning the inside at all one peice of dust and this will explode the screen a joke of a computer do not waste your money

There is a performance issue, and the touchpad is not easy to use. The design of the MacBook’s touchpad feels sharp, and because of this, it causes scratches on my hand.

I attempted to pick up my new Macbook Pro M4 today in the Mansfield, MA store. I was told that the laptop was already picked up and there was nothing they could do. They recommended that I call the police, which I did. They also told me to call the main Best Buy phone number, which I did as well. Now I am out $1600 and without a new Macbook, hoping that someone at Best Buy can help me.