Customer Ratings & Reviews

Got my husband Mac Book pro-14 for Christmas literally last min and it arrived right on time at Christmas eve. Everything was perfect thankyou bestbuy

So thrilled with my purchase! A powerful device and was helped by two store associates who were incredibly informative, quick, and kind!

Wanted a MacBook and didn’t just get that, got excellent service during the buying process.

Love it, perfect size. Has whatever we needed. Great for pictures.

always have apple products in the past and have not been dissatisfied.

MEGA excellent laptop tool. Great product and super good customer service.

Great service , great product great everything !!! The Best Buy

Amazing computer and it doesn’t collect fingerprints like my M2 Midnight Air did thankfully

Just had the worst customer service experience of my life here. I bought an enelx juice box ev charger here, and the company that manufactured that product abruptly decided to leave the North American market. In doing so, this charger is now useless because the app the it operates through was also discontinued and unsupported. The product was still under warranty and both Dani, the geek squad agent, and Sadye, the general manager of the store, refused to give me a refund or even store credit. The worst part about it is that the both couldn’t have cared less, nor showed any empathy or understanding at all for the situation. It just shows the culture of the store and the company as a whole. It doesn’t make sense to me, especially from Sadye, the general manager’s perspective. I’m sure as a GM she’s offered stock compensation, which has historically been down during her tenure, while Amazon has been up. It’s no wonder why Amazon is taking their market share - it’s poor customer service and bad company policy at the ground level. I bought my new charger from Amazon, which has a much better/safer return policy. I wouldn’t say I’m 100% never going to shop here again, but probably not as long as I can help it. And this is coming from a person who has spent tens of thousands of dollars at Best Buy - my company has an account with them! It’s clear Amazon is the better retailer for their superior customer service and policies. Because of Best Buy, this store in particular, I had to buy two chargers instead of one, and pay twice to have them each installed, which costed me about $1800 more than it should have. Honestly, the worst part about it is they made me take the charger with me when I left - they couldn’t even due me the dignity of disposing it for me

The base model is finally good for the Macbook pro with a base configuration of 16/512. So far works really well.

I love the macbook pro but i like other gaming laptops for the same price range. I dont have to buy extra storage and worry about ram and gpu

Great deal and great laptop. Our sales person was very helpful

Best purchase ever .good for editing for videos and for music.

I bought this computer for my daughter. She absolutely loves it. It was an upgrade from her Mac book air. She uses it for college

I am very pleased with the new IMac Pro!! New features, a lot of memory, storage .... Great price as it was on sale!!

Perfect machine for my daughter. Will serve her well when she goes off to college! And for fun, she love the photo editing capabilities of the Mac

This was a grad gift for my granddaughter. She loves it.

It’s good. I’d buy again. Moves from windows laptop.

Absolutely love my MacBook Pro, sales team was great as well

Bought it at a discount and it’s amazing for school work, and watching videos, a little overkill but never hurts to get a laptop at this price