Customer Ratings & Reviews

It has been a great computer for our son. He is doing editing and creating videos and loves it.

Excellent mac book and good customer service experience

Excellent experience, i shall always prefer to buy things from best buy

Until the M4 Air comes out, this is probably Apple's best-value laptop.

I use this all the time it helps me with zoom and homework

Just had the worst customer service experience of my life here. I bought an enelx juice box ev charger here, and the company that manufactured that product abruptly decided to leave the North American market. In doing so, this charger is now useless because the app the it operates through was also discontinued and unsupported. The product was still under warranty and both Dani, the geek squad agent, and Sadye, the general manager of the store, refused to give me a refund or even store credit. The worst part about it is that the both couldn’t have cared less, nor showed any empathy or understanding at all for the situation. It just shows the culture of the store and the company as a whole. It doesn’t make sense to me, especially from Sadye, the general manager’s perspective. I’m sure as a GM she’s offered stock compensation, which has historically been down during her tenure, while Amazon has been up. It’s no wonder why Amazon is taking their market share - it’s poor customer service and bad company policy at the ground level. I bought my new charger from Amazon, which has a much better/safer return policy. I wouldn’t say I’m 100% never going to shop here again, but probably not as long as I can help it. And this is coming from a person who has spent tens of thousands of dollars at Best Buy - my company has an account with them! It’s clear Amazon is the better retailer for their superior customer service and policies. Because of Best Buy, this store in particular, I had to buy two chargers instead of one, and pay twice to have them each installed, which costed me about $1800 more than it should have. Honestly, the worst part about it is they made me take the charger with me when I left - they couldn’t even due me the dignity of disposing it for me

Good, I have these for my employees. Does what I need them to.

The new macro is a great product at a reasonable price

Very useful technology laptop for students throughout college. Highly recommended it to other students

Always love our MacBook Pros! My daughter is so happy to have this to set up and use for school.

Excellent product. So far, I am very pleased. Tony was a great help!

Thomas from best buy warwick was a lot of help and so was bob and hussam from dartmouth

Awesome experience and everyone is very helpful and supportive

Very pleased! Setup went flawlessly! Staff was very helpful!

The overall experience is very good with this product.

Excellent product and the customer service, great!

fantastic computer! has enough power and looks great! worth the buy.

Love the new laptop with the bigger screen. We use the old 13” laptop. The new one is a step up.

Nice MacBook......................................

I have no comments on this product, still learning all the advantages it has to offer.