Customer Ratings & Reviews

Works perfectly fine. I was having a second thought of buying an open box item but I was wrong. This works fine and looks excellent.

Worth it but don’t fall for the Best Buy cashback offers and credit card offers they send the money into something called “reward certificates” which you cannot use to pay the credit card bill or anything they told me that I can clear my credit card bill with that and also Best Buy membership. I ended up losing 75 which expired few days within me taking it

I finally got the computer. I wanted first MacBook Pro. It’s got a wonderful screen and awesome unified memory, excellent data and a smooth running system that will last a lifetime.

This is my first MacBook, I'm going to say I'm very impressed. I don't miss my old iPad. the speed is very fast. Its a prefect size not too big not too small, just prefect

Pretty good product, sleek laptop for the price, just be cautious its M4 chip not pro chip but good for daily use.

Just what I needed. I use it for writing, browsing, and ocasional game play and it performs well. Love that it syncs effortlessly with my phone and iPad. It also has great speakers

It's my third Macbook and it's as good as I expected. It's fast, lightweight and has a beautiful 3D desktop image of Sequoias. I still have some discovery ahead of its new tricks.

Great for school, would recommend to wait for sale.

I am very happy with my purchase. It is very fast. The camera is excellent for meetings. The sound quality is very good as well. This is my first Apple computer. User friendly.

Ive had many MacBook Pro's throughout the years but this new processor is super fast multitask like never before this is a true power house

This is one of the Best purchases I’ve made in 2025. Period

Absolutely love this. Was easy To move from my older one to this! Hired summer help and needed another laptop. Small business and this MacBook works great! Did I say transfer was super easy!!!!

I recently visited Best Buy and was assisted by an employee named Matthew. I wanted to formally recognize the outstanding service he provided. Matthew helped me with a laptop issue and delivered one of the most professional and thorough customer service experiences I’ve had in a long time. He was patient and knowledgeable and took the time to explain everything clearly. His demeanor was calm, respectful, and genuinely helpful. I left the store not only with my issue resolved but with full confidence in the solution thanks to his support. Employees like Matthew make a lasting impression and reflect very positively on the Best Buy brand. I sincerely hope his efforts are recognized—he is a valuable asset to your team.

Great computer! Fast, reliable all around great purchase! Awesome customer service as well.

Absolutely one of the best if not THEE BEST computer I’ve ever purchased. I’ve bought many computers from Best Buy over the year. This suggestion from a BestBuy Apple employee was the best thing I’ve been told.

Got it for myself and I'm happy I did. It's great.

The computer works fine and its perfect but when it was "delivered" it wasnt and someone had signed for me when i wasnt home nor anyone else at the supposed delivery time and plus the deliverh driver was being very suspicious when asked where the package was when they had finally brought the thing after i called and bitched about it and no answer both delivery driver and the representative from the delivery company and also from best buy representatives dont know either

It’s been working great for my son who’s majoring in Digital Graphics!

Amazing machine, very happy with purchase, not my first mac and won't be my last

The M4 MacBook Pro is an excellent and quality laptop certainly built for its price point. 18/24 config with a 1TB SSD is the golden ticket for a lot of technical, productivity, creativity work too. Would recommend to get on sale! Or refurbished... etcetera!