Customer Ratings & Reviews

Bought this as a birthday present for my husband. He absolutely loves all of the features.

I Love Apple products, provides advanced technology and durability

I thought I would give Apple a try seeing as how I have used android products for ever. Well just trying it and could not get it set up to run on my network I decided that android was much easier so back went the MacBook. It may be easier to use once I got it set up but I wasn't going to take the time to learn it.

Great buy at Best Buy. Got proceeds matched. Good customer service.

Great laptop and first rate Geek Squad (and Apple specialist) assistance.

Very good computer and nice design from Apple, I love screen resolution

A fantastic machine with seamless integration across your Apple products.

Great product, computer is exactly what was needed.

Wonderful Just as expected competitive price.

a very powerful laptop with no fancy things, just what I need.

Beautiful computer great esthetics. However I bought it 'Open-Box', to save a few bucks. Under NO circumstances will i buy an Open Box from Best Buy. Everything worked on the computer exept All the USB-C ports. Tried to plug in a jump drive, wouldn't recognize or read the drive. Spent a few hours cobming thru YouTube and BIOS specs to come to the conclusion that this is why the computer was returned in the first place. This was the 'Open-Box, Excellent condition'. This product should have been properly vetted and returned to apple under RMA procedures. It clearly was defective from Apple, and should never have been resold AFTER, initial return. Now i have to wait 5-7 business days for the 2k I spent to be returned to my account. Going forward, DONT SELL A COMPUTER WITH FAULTY HARDWARE ISSUES. PERIOD!!!!

So the Mac Book is an incredible machine. But... As we charge it and hold it it "shocks" us. So after weeks of frustration and no one knowing anything, we got one rep who mentioned a different end to their plus. They wont include and make you buy it buts its only about $20. So after changing to a 3 prong end and buying a $50 case. We dont get the known electricity issue. Hope this helps you

Expected apple quality, no issues. M4 has significant improvements

I love this MacBook Pro!!! Great deal I got during black Friday.

It’s the greatest MacBook ever smooth like a hot knife on a butter.

good apple product , amazing i like it big thankss

Looks good it’s a Christmas present will know more then

Great service, great computer, great assistance received

It slows up every once in a while. It glitches. Even though it’s brand new

I’m getting to where I hate Best Buy. The product is good but Best Buy support is terrible. My account has been labeled as fraud they keep canceling any order I place online within 30 seconds. The most recent attempt I placed online I used 4 $25 gift certificates totaling $100 that were used up when I placed the order online after being assured it was resolved. I lost all four gift certificates even though customer service can see it but no one can seem to fix it. Each time I’m told I would get them back or an email from someone that never comes. Avoid Best Buy and definitely avoid the total rewards membership. I can’t seem to get a resolution and I’ve been trying to file a charge back since I can’t get the free two day shipping and rewards promised. All in all Best Buy has seriously gone down hill over the years. I only wrote this for a chance to win another gift certificate that will ultimately be taken away from me like the others. The products good though just buy it anywhere else.