Customer Ratings & Reviews

The quality of the product is not at all as described and the charging cable is in very bad condition. I haven’t had a bad experience till date with Best Buy for the first time I purchased open box excellent condition product I never want to buy any open box product since to do this i struggled lot. And there were lot of marks on the screen as well

Terrible laptop Twrrible service I waited over 24 hrs to get 3 items that were in stock

This order was placed in Portland with no taxes but here order is replaced and charged me taxes 139

Really bad and despective customer service at pick up desk

My credit card was stolen and used to buy this laptop.

I can’t give an authentic review and this item was purchased with my stolen identity. Stop asking me to review this.

Finger print didn’t work. Took to Apple Store and ended up returning it

Great and powerful computer. So much faster than my 14 year old Macbook Pro. I needed a new computer because my search engines stopped working due to my computer wouldn't update any further. Went to Best Buy as I did my homework on what I wanted. I went right to the Apple department and asked the gentleman behind the desk what I wanted and he brought me the computer from the back and said it was the last one! Glad I went when I did. He also told me about the Best Buy Membership for my warranty. I added that as well, I am glad I did. Couldn't be happier with this buy and the sales person gave us tons of information and tips. Thank you, Best Buy, for another perfect purchase.

Just tested M4 pro 24gb ram version....this is still the smoothest and most refined laptop in the world, period. The quality control Apple sustains for now more than a decade is astonishing. This laptop will easily work flawlessly for 6-8 years without any major issues. Lexus and Benz of computing in one package.

Great help with choosing it. Great help at customer service. The computer is working exactly as it should. I’m glad I bought it.

It’s a MacBook Pro. What do you expect? This is my second MacBook ever. My last one was from 2015, and it still works with no problem. I only upgraded to run the current versions of the softwares that I use. Exceptional!

The M4 is a powerful computer! I highly recommend!

Crazy fast, long-term usability with m4 pro processor.

When purchasing for a new Mac I needed something that could handle heavy video editing for a price that wouldn't destroy me. After buying this one open box I was worried the RAM wouldn't have been enough but surprisingly it's been able to handle everything I've thrown at it. Would recommend for creatives who need to do Photo/Video Editing work as it's runs better then my desktop with 128gb of ram and the latest Intel CPU.

Needed a new computer to go podcast. this laptop for the audio and video was amazing. Great connection with awesome upload and download speeds.

My daughter is using it to go to Korea to teach English as a second language. Much easier to use has a built-in fan this time we could not be happier.

Just bought this Macbook Pro and had great service. The team member was very knowledgeable and helped make my decision to purchase. I got the silver color and am happy! It's very fast, much faster than my 2011 Macbook Pro.

Great laptop for my work. Powerful enough for photop edting

I bought it open box and it came in perfect condition

I’m a huge Apple fan! This was just what I needed for my podcasting!