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Customer Ratings & Reviews

Your price for this item is $1,749.00
The comparable value price is $1,999.00

Customer reviews

Rating 4.9 out of 5 stars with 1142 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are delighted by the MacBook Pro 14-inch's exceptional performance and impressive battery life, frequently praising its smooth operation and long-lasting power. The build quality and stunning display also receive high praise. While some mention the price point, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,142 reviews
  • Rated 1 out of 5 stars

    Worst experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the product is not at all as described and the charging cable is in very bad condition. I haven’t had a bad experience till date with Best Buy for the first time I purchased open box excellent condition product I never want to buy any open box product since to do this i struggled lot. And there were lot of marks on the screen as well

    No, I would not recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Don’t buy a MacBook ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible laptop Twrrible service I waited over 24 hrs to get 3 items that were in stock

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No proper communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This order was placed in Portland with no taxes but here order is replaced and charged me taxes 139

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Bad customer services

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad and despective customer service at pick up desk

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Lets People Use Stolen Credit Card Info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My credit card was stolen and used to buy this laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen Identity Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t give an authentic review and this item was purchased with my stolen identity. Stop asking me to review this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work properly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finger print didn’t work. Took to Apple Store and ended up returning it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great and powerful computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and powerful computer. So much faster than my 14 year old Macbook Pro. I needed a new computer because my search engines stopped working due to my computer wouldn't update any further. Went to Best Buy as I did my homework on what I wanted. I went right to the Apple department and asked the gentleman behind the desk what I wanted and he brought me the computer from the back and said it was the last one! Glad I went when I did. He also told me about the Best Buy Membership for my warranty. I added that as well, I am glad I did. Couldn't be happier with this buy and the sales person gave us tons of information and tips. Thank you, Best Buy, for another perfect purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Apple is still a king

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just tested M4 pro 24gb ram version....this is still the smoothest and most refined laptop in the world, period. The quality control Apple sustains for now more than a decade is astonishing. This laptop will easily work flawlessly for 6-8 years without any major issues. Lexus and Benz of computing in one package.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    14” Mac Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help with choosing it. Great help at customer service. The computer is working exactly as it should. I’m glad I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It just works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a MacBook Pro. What do you expect? This is my second MacBook ever. My last one was from 2015, and it still works with no problem. I only upgraded to run the current versions of the softwares that I use. Exceptional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    M4 Must Buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The M4 is a powerful computer! I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    M4 Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crazy fast, long-term usability with m4 pro processor.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Just what I needed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing for a new Mac I needed something that could handle heavy video editing for a price that wouldn't destroy me. After buying this one open box I was worried the RAM wouldn't have been enough but surprisingly it's been able to handle everything I've thrown at it. Would recommend for creatives who need to do Photo/Video Editing work as it's runs better then my desktop with 128gb of ram and the latest Intel CPU.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac book pro 16” screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new computer to go podcast. this laptop for the audio and video was amazing. Great connection with awesome upload and download speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easier!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is using it to go to Korea to teach English as a second language. Much easier to use has a built-in fan this time we could not be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this Macbook Pro and had great service. The team member was very knowledgeable and helped make my decision to purchase. I got the silver color and am happy! It's very fast, much faster than my 2011 Macbook Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptops

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my work. Powerful enough for photop edting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it open box and it came in perfect condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Podcasting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a huge Apple fan! This was just what I needed for my podcasting!

    I would recommend this to a friend