Customer Ratings & Reviews

Elvis at the Altamonte Springs locations was very informative and not pushy. Was a great experience. I love my new laptop...first ever MacBook and needed something super reliable. I'm loving that I can work efficiently now!

The screen quality is amazing. The processor is very fast and I love this mac.

This screen is 1 inch bigger than my mac pro and it makes a big difference. I like that the keys are raised, I have fewer typos and the fingerprint id works much better.

When you buy Apple, you know you're getting a quality product. Their devices are durable, last longer than most other competitors, and provide some of the best tech that money can buy. The new MacBook M4 Pro is no different. It's a sturdy beast of a laptop, but still sleek and incredibly eye catching (especially in Space Black). There are a wide variety of configurations you can get, but to best future proof, I went with this model - M4 Pro Chip with 24GB memory with 1TB space. So far, it's been a dream of a machine and I couldn't imagine using a Windows laptop for anything. Even windows applications run great with the proper software. I highly recommend this model.

I got this while it was on sale and the price is definitely worth it. I upgraded from a 2014 Macbook Pro. This handles anything i throw at it, has very nice built-in speakers and the screen quality is quantum dot display. I defined recommend if you can get this.

This macbook has made my life as a photographer so much easier! Super fast, easy to use, and has everything I need. 10/10 recommend.

Awesome MAC. Superfast and battery last for a week. Apple intelligence is good.

MacBooks have always been reliable but this one is really fast. Even when I run bloated software like adobe, it works immediately!

Not the first time I've purchased from Best Buy's Open Box and it will not be the last time either. Always in the condition they stated. And I love this device, it runs my life

It’s actually pretty awesome but I don’t like the open holes on the bottom. Ai denoise in lightroom is less than 30 seconds on a 24MP image. Gaming on this is pointless but possible, if you have a good internet connection get geforce now. There is no windows machine I know of that allows for photo editing for hours on end without being plugged into the wall. This does. Ultimately I found the MacBook air to do the same things well enough that I don’t need the larger more expensive machine, so I returned this.

My first Macbook ever. Very clean and powerful performance! I am an AVID non-apple campaigner...but the simplicity of Macbooks is perfect for the tasks we need completed.

First time transitioning from Windows to Mac, and this laptop blew my mind. It’s not only fast compared to my windows tower I built, but it’s also portable. The Mac OS is something I need to get used to but it was easy to pick up. The Apple ecosystem is very good when you have everything Apple like AirPods and iPhone. It’s very easy to use everything. Overall I am very pleased!

Great computer, I tend to have a lot of open browsers along with a adobe softwares running in the background, and have had zero issues with speed.

These laptops are exceptional. !Never let me down!

Fast and sleek! M4 pro version is impressive in performance and overall battery health.

My first ever MacBook, and I would say has been working great. Definitely recommend as a college student for everyday use.

This is my second MacBook and third apple product ever. I had the 2015 MacBook Air and its still runs but very very slow and also had a iPhone in the past but switch to Android and windows. I wanted something for better battery life and this MacBook is probably an over kill but has tremendous battery life. The screen is also great and so is the sound. I bought both the M4 and M4 pro version but returned the base M4 because the M4 pro was a better buy for my future plans. cons: I find it hard to understand why it has no FaceID no touchscreen capabilities. Apple may be trying to avoid canibalization of the sale of its IPAD line of products, but I think it time they make the MacBook touch compatible and add FaceID. Also the laptop feels a bit heavy but not too much that its unbearable to cary around.

I purchased this MacBook Pro to replace two ten-year old computers that could no longer run current software on the market. I am a research scientist (physicist) with relatively high-end needs. I carefully studied review articles and specifications, concluding this computer fit my interests best. I chose going to Best Buy over ordering from the internet, so I would have local “brick and mortar" support. I telephoned the number for Best Buy I had found on the web. I was put in touch with a competent rep. immediately. She walked me through product availability where we located the machine I wanted. She told me it was in the store, and I placed my order. I went to our local Best Buy, purchased it and my needed accessories, including a '27 monitor screen and an external hard drive. Bottom line: I have what I wanted, and I am delighted with all of it. Thanks folks!

My computer is cool, really enjoy it no nonsense and got what i needed in less than 10 minutes. Wish it was easier to pay with cash though.

couldn't be happier with the purchase. I do a lot of work with AI, automation, and marketing. Was always hesitant to drop over two grand on a laptop but I gave in and it turned out to be the best purchase I've made all year.