Customer Ratings & Reviews

It's available for 200$ less at Amazon. Bestbuy should bring the price at par with competitors.

Although Open Box, came adequately sealed. Only complaint is the screen had smudges and fingerprints upon arrival. Everything else was standard and functional.

Everything good except for the battery when MacBook is off

Great computer for my college kid and expect it to handle all her classes and needs.

Always rely on Apple computers. Alittle pricey but last a long time.

no face ID login, then why was there a "black hair' in front of the camera? so weird. not much different than the 2017 MacBook pro

Very poor management of selling the item. The product is good, but Best Buy is worse.

Love it! Great replacement for my 2012 MacBook Pro. Would give it 5 stars if it had a touch screen

Great deal and Good to buy with price match at bestbuy

Amazing deal on a fantastic laptop. Great specs that will come in handy.

The device is in a good condition and function properly.

Been great addition to our business and computer products

damaged box, screen is blur and used sign.........

Missing charger adapter. Pet hair in the box. Scratches on the product even though it was deemed excellent condition for a used product. Paid top dollar and not impressed with Best Buy’s quality

Don’t buy it. Go for other brands. It is just a brand without any special features. Apple has been successful so far in their advertising campaign to sell their product without any innovation.

[Employee of bestbuy] Build quality is not great but the laptop has been extremely useful

I bought this one open box and it died on me the second time I used it. I brought it back to the store and they replaced it. So the Best Buy customer service was excellent, it was the product that receives a bad review because it was defective.

They're good but just not worth the money. For $1400 you can get a Lenovo T14 Gen 5 with 64GB of ram a 1TB SSD, and a Ryzen 7 Pro CPU with 10 CPU Cores and 12 GPU Cores.

The MacBook Pro 14-inch with the Pro chip and 24GB of RAM is a beast. This thing is so fast — apps open instantly, video editing renders quickly, and multitasking feels effortless even with several heavy apps open at once. I use this for editing work, creative projects, and heavy tasks, and it never complains. I was really debating between this and the iPad Pro as my primary device, and while the iPad is amazing in its own right, there’s no comparison here in terms of pure performance and workflow. The MacBook Pro just gets things done faster and more fluidly, especially for video and content creation. The Space Black color is sick — it’s subtle but stylish and always gets a compliment when I’m working around others. Despite packing so much power, it stays fairly light and portable. It’s easy to carry around during the day and comfortable to use on a couch or desk. If there’s one tiny downside, it’s that the battery life can dip faster under heavy editing loads — but honestly, that’s expected when you’re pushing this much performance. For everyday tasks and even heavier creative work, it still lasts impressively well. Overall, this MacBook Pro delivers where it matters most: speed, performance, build quality, and portability. I couldn’t be happier with it.

First off, the computer didn’t work. There was a admin password on it. The amount of research I had to do to figure out how to completely reformat it and not mess up settings like if it was stolen was unbelievable. Took it to a shop cost me 300$ at that point I should’ve returned it and got a new one right? No return on open boxes. Expensive lesson to learn