Customer Ratings & Reviews

Product is great as expected. A special thank you the Syx(employee) that helped me understand and make this purchase. Very kind, knowledgeable and professional.

Upgrading from an M1 MacBook Pro to the M5 has been a massive leap forward. My previous machine served me well, but after years of use, I definitely got my money’s worth—and this upgrade feels fully justified. The biggest factor that pushed me to upgrade was storage. I started with a 256GB model and managed for a while using thumb drives and an external hard drive, but after losing one in an airport, I decided it was time for a more reliable, built-in solution. Moving to a higher-capacity M5 model has completely eliminated that headache. Performance-wise, this machine is a powerhouse. Everything is faster, smoother, and more responsive. Whether it’s everyday tasks or heavier workloads, it handles everything effortlessly. The display is stunning and easily one of the highlights of the device. The speakers are decent—nothing groundbreaking—but they get the job done. What really stands out is how future-proof this feels. Based on my experience so far, I don’t expect to need another upgrade for at least five years, possibly longer. Overall, coming from an M1, this is absolutely worth the investment. It’s a significant upgrade in every meaningful way and delivers exactly what I need—and then some.

I recently purchased the MacBook M5 Pro with the Pro chip from Best Buy, and overall I had a great experience. The ordering process was smooth, and my laptop was ready for pickup exactly when they said it would be. The staff was helpful and made the pickup quick and easy. They answered my questions about the device and made sure everything was in perfect condition before I left. The MacBook itself has been amazing so far—super fast, sleek, and perfect for both productivity and everyday use. I also appreciated how straightforward the checkout process was, with no pressure or upselling. Everything felt professional and efficient. Overall, I’m very satisfied with both the product and the service. I would definitely recommend Best Buy for anyone looking to purchase high-end electronics.

Great picture but AI is not as good as I expected. No matter what I do and what help tells me the TV will not set the clock for daylight savings time so my direct tv app shows an hour off but if I use the direct tv equipment instead of the app (and pay the extra for it) then the direct tv has correct time but is constantly going out and I have to reset it up all the time. The AI feature limits ability to set time up correctly even though it has my zip code and address. I have reset and started over 5 times and still not right. That includes calling the manufacturer for help cause apparently my membership doesn’t matter cause geek squad say it’s not their area!