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Customer Ratings & Reviews

$2,074.95

Customer reviews

Rating 4.9 out of 5 stars with 1002 reviews

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Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's overall performance, with many finding its processor speed outstanding and battery life incredible. They also appreciate its portability, compact design, and how quietly it operates with excellent heat dissipation. However, some customers note that its weight is a minor drawback compared to previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,002 reviews
  • Rated 4 out of 5 stars

    Purchase Experience Feedback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall purchase experience was disappointing at first. I was standing in line when an employee asked if I had a pickup. After I confirmed that I did, he pulled me out of the queue. However, once he noticed that I also had a trade-in, he sent me back to the line instead of assisting me or directing me properly. Later, Maya stepped in and completely turned the experience around. She was professional, attentive, and genuinely helpful. She even asked why I had waited in line despite having a pickup, and I explained what had happened earlier. Her concern and willingness to help made a significant difference. While I understand it was a busy Black Friday weekend, it was frustrating to see several other employees standing around and not actively helping customers. In contrast, Maya appeared overworked but remained positive, efficient, and customer-focused throughout. Maya truly went above and beyond and deserves recognition—and honestly, a promotion. She was the reason this experience ended on a positive note.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Recent Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and fast speeds! Recent upgrade from a Macbook Air and glad I made the switch!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    light to carry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect for my students, easy to carry anywhere you want

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. Just what I needed for school. Perfect for mixing music and school in general.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mack book pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente product i love ithsshhshsjshshsjjsjsjsjisi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this MacBook Pro and Love Best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this MacBook Pro! Most of all I loved getting it from Best Buy! They were awesome in helping me with my questions and gave me answers that calmed my nerves. They helped me each and every step of the way with my purchase. i would highly recommend Best Buy for there superb customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    From PC to Mac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching from PC to Mac is challenging. But it’s a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter lobes her new toy its awesome for schoolwork as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mac Book Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and device! Great for work and studying.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A must upgrade for daily use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop, M5 is no slouch, light good clear bright crisp display and highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great price and works great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works great. Was concerned about the chip with the graphic program I run but so far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Upgraded

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from my 13.3 MacBook Pro. Definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves my her MacBook for school. I think the Cell red help me out. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Mrs, JT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new MacBook Pro. The battery last so...... long. So glad I choice this new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of equipment and worked out as a nice upgrade for my existing laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vibrant colors on screen, sleek and portable. An amazing upgrade from previous windows laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Powerful computer at a great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than my M1 and much larger and better form factor with more ports

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Performance is what you get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible fast computer. MacBook Pro is the way to go, a substantial change from the M2 processor.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great price at best buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These M5’s are worth it very penny! Upgraded from an M1 and speed differences are huge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time I saw this. I like it. New generation. Fast working. Best computer for my job.

    I would recommend this to a friend