Customer Ratings & Reviews

I bought it open-box, excellent condition. As shown in the website it should include all original accessories and packing (or a suitable replacement). None of those were given to me. When asked for it while picking the product, they say that sometimes it doesn't include accessories and packing. I received only the laptop (it was almost like new), without charger. After 1 week trying to get at least a charger I decided to return the product. It was almost impossible. Be aware of this when buying open-box products, what is shown it the website is not always true. Sadly it was a very bad experience for me.

This model is not worth it at all. I’m a very advanced user and deal with just about every type of personal computer for my job in an PC hardware compatibility lab for a software publisher. I am actually not impressed with any of the Apple Silicone based MacBooks at all. Especially with the newer found security vulnerabilities, but that is really not something that will affect every user. If, you must have/require a Macbook, I would just skip this model. I recommend either you have the nicer screen than the air with added IO and stick to the Base M3 Macbook Pro, or shell out the extra $1000 and go to the MAX. But only go to the M3 MAX if you need a more powerful option. The performance difference between this model and the base M3 is so negligible, the GPU at this level on the M3 Pro is more of marketing gimmick than it is a true “GPU”. Not to mention the entire computer would crash/restart at times when connected to a normal display via HDMI or the USB/Thunderbolt ports. This issue was even worse when HDR is enabled. Which, for me is just about all the time. It also cannot recognize the correct refresh rate for external monitors most of the time. Typically, I am connected to a single 4K display with the lid closed. This is so beyond unacceptable for me at this price point. I get better performance from the iGPU on my 5 year old 9th Gen i9 Linux based PC.

No touch screen and it is too old of model but was talked into getting it the associates told me it was the newest which it was not.

Worst laptop i ever bought.after 2 months of use i gave up on this laptop

The M3 Pro is a downgrade for the price, and compared to M1 Max. Best wait for a 350 off deal in 2024/25.

Worst shopping experience ever. Due to recent Amazon discount decided to buy the Apple MacBook Pro 14. Got the tracking info within 24hrs and unit shipped via UPS. 2 days later received the alert that package has been delivered, but to my surprise did not find anything as it was signature required. I called UPS and provided the tracking and they confirmed that its been delivered but to a different address as the box was intended to a different person and different address. Seems like Bestbuy cheated me by sending someone else's tracking number. When contacted Bestbuy they will take their sweet time to investigate and then they will only do refund and will not send me replacement so at last I won't be able to get the MacBook for the same sale price. Pathetic CS from BestBuy I will stay away from this store from now on.

Stopped charging in less than a year for no apparent reason.

Apple graphics are so good! Price was ver very good. I like bestbuy because they have knowledgeable people, who are polite too!

Pretty amazing machine. I thought Windows was supreme, but after purchasing a Lenovo and seeing the battery life on that thing (it didn't even have the dedicated GPU on) I decided to buy a Mac. This little thing is one of the most powerful machines I've ever used. Does everything I want and more, the M3 Pro is able to run jGRASP, FL Studio 21 and Photoshop under load all at once without the fan running, and the 18GB of RAM helps a ton. Macs used to be useless for me, because they were underpowered for the price (seriously, a dual-core i5 for a 2018 MacBook Pro was $1499), but now the overpricing is minimal, although the SSD and RAM upgrades are way too expensive. Rarely gets hot (unless you connect it to an external display, but even then it's not really hot, just slightly toasty). Display is the best I've ever seen on a laptop, I genuinely can't see the pixels up close. Speakers have bass which is rare on a laptop, even more on a 14" laptop, trackpad is the perfect size (the 16" is unneccesarily large), and the keyboard is much better than the annoying butterfly ones Apple used to supply (although the travel is a bit small for me, but I am 6'5" so my hands are on the larger end). Battery life is ~13 with moderate loads at 50% brightness, and it's probably much better at lower brightness (but beware, more than 75% that'll cut down to about 8 hours). All in all, this is an amazing product. The compatibility issues noted are not bad at all unless you want to game, in which case you shouldn't even think about a Mac, they are for productivity and creation, not gaming. All in all, this is a great machine, and I think I'm team Apple now. Guess those Mac vs. PC ads were right all along.

Nice computer but hardware limits my choice for web surfing. Can you say unwelcome sensoring!

Product rating is 5, this ratingbis for Best buy shopping experience. Very rude, unfriendly staff. Not a good shopping expeeainfe. This attitude by the sales staff of Best buy will certainly bring the while organisation down.

I bought mac book pro 14 inch, the first time I got it the screen was slightly tilted towards right i.e the screen and palm-rest were not aligned proper which made it difficult to put cover. I went for replacement and they replaced it without any concerns of what happened, they were like you came for replacement take the replacement, with new one but when I got the new laptop the box of the laptop was rough and was kind of bend. However, the laptop was good. It looked like old from the box so I had to check the serial number with apple to conform it was new.

The worst experience. They cutdown the price just after the day that return due day. So you cannot return it and cannot do price match

The computer had an update and totally locked me out the computer. The Computer would not accept my thump print or password. The process could not be fix at the store, had to go to Apple Store but Best Buy was able to exchange for a Surface Computer. Thank you Best Buy fore the exchange.

Returned after 1 day. Frustratingly AWFUL setup experience while transferring data from previous PC (Dell), with several errors and freezes. And what’s with the Voice Over crap you’re forced to endure at initial setup? Couldn’t even setup email accounts because of locked screens, errors, freezes. Never using Apple/Mac again!

This was open box but the camera was not working at all even than it. Said condition excellent

I ordered my computer it went thru they charged my card it said pending one day later they cancle my order and then it takes 10 days tonget back toy card

The value really isn't that good for what you get. Compare this to older macbooks and even PCs to see what I mean. It's cost overkill for something you cant add ram or HD space to at a later time.

horrible. not worth that much money I traded it in for a Samsung. I have Apple everything but a computer because they just don’t do what I need done. doesn’t connect to another screen and streamline anything with the proper speed. Can’t even watch movies on your tv screen with this.

I just bought it in the space black on saturday and on monday they upped it $100, probably because of trumps tarrif calls. I mean last years model for $500 cheaper isnt bad honestly! I got it on thursday and although geeksquad failed to set up an appointment to get my files transfered, i just fid it myself and it was fairly easy. Setting up this laptop was amazing and all the features were so cool and easy to use. Apples integration made the transfer seamless to me and fairly eassier. I was gonna buy one 3 years ago but i opted for the samsung galaxy book 2 because i liked thag slim look, long story short the computer sucked compared to this mac. I will never buy another samsung product ever again. The laptops specs and performace are great, graphics are good, easy to use for school and organizes my files easier than any windows computer could. Especialy sincing word with the cloud was seamless. Microsoft word organizes all my papers easily amd it actually made me a better writer. Deffinitly a beautiful computer amd the side hdmi comes in handy as well. All in all, i hope this computer lasts me a long time.