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Customer reviews

Rating 4.9 out of 5 stars with 3447 reviews

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Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers often highlight the MacBook Pro 14" Laptop's incredibly smooth performance, impressive battery life, and vibrant Retina display. The design and ease of use are also appreciated. Some customers note the high price point and that the storage can fill up quickly, while others mention the removal of the Touch Bar.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 3,447 reviews
  • Rated 1 out of 5 stars

    Horrible service never shop at best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible customer service. Rudely denied my trade in and told me that they can trade my laptop in but I’d have to pay full price even though I purchased it on sale.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dent marks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Mac book the 2nd day I had problems with it my box was dropped and had dent marks on this sides

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy at your own risk

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display broke far too easily and then when I went to get it fixed, I was charged $700. This was two months after purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    terrible service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    horrible customer service sales staff unprofessional , rude not willing to help

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Watch out for defective battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective. Battery stopped working after 2 weeks. Unplug it and computer would immediately snap off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! The graphics are vivid and so fast!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mac

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer I purchased had a glitch and wouldn’t connect w internet so had to come and swap for another one

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Customer service nightmare

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine. Horrible Customer Service.. very disappointed

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disapointment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item never arrived!!! took them 5 weeks to issue a refund.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Old macbook user (2016) to new

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to upgrade due to my old 12” 2016 Macbook air died, and this was well worth it. Battery life is great, and when I try to explain the display all is it lives up to name of being liquid. Also the fan noise I had with my other is not an issue, peace and quiet

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality, Performance

    Rated 5 out of 5 stars

    Excelent workstation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stands out for its exceptional build, excellent performance, long battery life, and overall user experience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    authentic customer service/great product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed and length of battery life alone has made this purchase earn back the money spent. I am very happy with this purchase. I was also relieved that I could quickly make this purchase at Best Buy, because my other computer died while I was working to deadline. Instead of spending large amounts of time in a boutique retail environment with long waits, I had authentic and speedy customer service in a moment of urgency.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Returned MBA and just opted for the MBP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, upgraded from MBA ‘14. Initially i bought a MBA M3 8GB decided I need more storage. Was deciding between MBA M3 16gb $1,599 and MBP M3 18gb $1,999, Amazon had the MBP for $1,799. Best Buy Priced Marched it, I spent the extra $300 and got the MBP.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mac book is great for everyday use. It is easy to use and high quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Work horse of a computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop i have ever owned. Super fast processor. Moves seamlessly between applications. If you want a work horse that is cute with a long battery life- RUN to BEST BUY today. You will definitely be impressed

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Processor speed

    Rated 5 out of 5 stars

    Macbook Por 14" M3

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! the color is amazing and the performance is great as well. awsome speed and features too!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Macpro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible laptop!!! No need to say anything else… it’s a Macpro!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    New Mac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new MacBook Pro m3 has met all of my needs and then some. It is extremely fast loading and the battery life is great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Processor speed

    Rated 5 out of 5 stars

    Good purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast processing Can run codes relatively fast Good display

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    MacBook Pro (M3 Pro) Open Box Deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MacBook Pro (M3 Pro) performs beyond my expectations. Display is sharp with outstanding color. Handles Photoshop and Lightroom (with 200K image library) with ease. A significant improvement over the 3 year old laptop I’ve been using. The 14” version offers perfect mix of portability and power. The open box laptop was flawless.

    I would recommend this to a friend