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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 882 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the MacBook Pro 15.4"’s performance, ease of use, and the innovative Touch Bar. Many appreciate its large screen size, sleek design, and lightweight portability, although some find the price high and miss the inclusion of more USB ports. A few users also noted that the device can get warm during use and that the storage capacity could be higher.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 881 reviews
  • Rated 2 out of 5 stars

    Computer crashed and failed after 1 yr

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After operating system update on Sept 28, complete system failure. Unable to access computer after soft start, shut down, recovery assistant. I paid $2250 and it lasted one year. Will bring in to Best Buy to see what they can do.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery Was Dead Upon Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was defective bought it and two days later the battery said it was Dead and needed to be replaced and it would not stay on when you unplug it from the wall...Go back to the store and exchange it to find out when I got home the second one I got wouldn’t charge...Very disappointed took Best Buy 4 different laptops with this same model number that were defective with battery issues until I said screw it and went to the model up but they would not do anything with the price and made me pay more for the more expensive model without any compensation for the inconvenience...Buyer beware

    No, I would not recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Work horse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this laptop since 2019 and it has been working like a champ for me. I do lots on it and have only now begun to run up on space. Nothing like an external hard drive nowadays. It’s more of a pc with how much I can do with it so I understand having to have it plugged in. Battery health is just fine, the apps I use just drain it, light room, Logic Pro, the usual offenders.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Noooooo

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy this sucks to expensive I returned cause it sucks

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    stopped working after 24 hours

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present for my son and stopped working within 24 hours. Geek squad says part needs to be replaced

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died after 15 months - $800 repair bill

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logic board died after only owning for 15 months. Repair bill = $800. Extremely disappointed in this product. Have come to expect much more from Apple.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Hardware Design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product I used for 2weeks has sharp edges that are sharper than a knife in my kitchen and will pierce through the skin if you try to rest your arms after typing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Mac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best MacBook in the world. Would definitely buy again

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Apple Mackbook Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer with quality graphics card and fast processor.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working smoothly, BestBuy service is awesome. Used for my photography work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super long life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working though battery is super short lived now.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Windows User, Now MAC User FOREVER!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have literally been a windows user my entire life. The only time I ever remember using a mac is when they had those neon colored all-in-one mac's, YEAH. Mac OS is incredibly stable, the i7 is crazy fast, the ram is top notch and the graphics card is more than enough for a laptop that is literally a few millimeters thick. This is one hell of a laptop and it has made me a mac user for life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Pro 15

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MacBook Pro is just AWESOME!!! The BEST for any kind of work!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standard product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice product, lasts long term. Delivwry was on time

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best laptop. Never going back to windows again !!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is way way better then any dell /HP / Lenovo a.k.a windows laptop . Never crashed ,never hung keep on going like a mustang ! Audio is very crisp and clear , display screen has the best in class nits and clarity .

    I would recommend this to a friend
  • Pros mentioned:
    Touch bar

    Rated 5 out of 5 stars

    THE BEST

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OML I LOVE MY MACBOOK PRO. I CAME FROM A PC. THE KEYBOARD IS GREAT AND THE TOUCHBAR IS AMAZING. i ALSO LOVE THE SPACE GRAY. I AM SO GRATEFUL TO GET THIS FOR FREE. GOD BLESS

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    apple is always the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product as always with apple computers and products

    I would recommend this to a friend
  • Pros mentioned:
    Touch bar

    Rated 5 out of 5 stars

    Fun and powerful!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This MacBook is great! It can do it all. Great for fun and work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is great , but ..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My max is great but the depth of the keystrokes is very shallow and will take time to get used to. I have had almost 3 years and issue free. FaceTime calls are really grainy which is a huge surprise.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Apple give it up for the high costs!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your 15” computers are priced way to high. Bad business and less sales. Good job!

    No, I would not recommend this to a friend