Enjoy a safe, convenient shopping experience.Learn more

Main Content

Customer Ratings & Reviews

Customer images
Your price for this item is $2,519.99
Clearance
Save $280
The regular price is $2,799.99

Customer rating

Rating 4.8 out of 5 stars with 734 reviews

96%would recommend to a friend.

Write a Review

Rating Filter

96%
would recommend to a friend
Page 1 Showing 1-20 of 734 reviews
  • Rating 5 out of 5 stars with 1 review

    Solid Computer

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This is my first Mac computer. It was difficult to take the plunge because Macs are so expensive compared to PCs, however I think it is worth paying extra. The computer FEELS well made. After setting it up, it recognizes you by biotech (fingerprint) or your Apple Watch. I like how my Apple gadgets work together and function as backups. The retinal display is big, bright, and immersive. I have found the functionality and integration of the hardware and software to be easy to maneuver and I love the way the keys feel when typing; again solid. The only possible drawback is that it has no USB ports, only USB-C. I think that is their way of pushing the user to step up to the newer technology of the C and/or use Cloud technology. I live and work in China and bought a Xiaomi TV. I was pleasantly surprised that the computer wirelessly integrated with it through my WiFi network and Apple Air. My work PC had to use HDMI cables.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Loving my MacBook Pro

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This is quite an amazing laptop, not only does my Apple Watch gain me access but it provides access to all my documents, is lightweight and works on the go since I'm a student. This loads any document quickly and easily. I highly recommend this laptop especially if you love apple products!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great Laptop for Developers

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Great laptop for developers, I would recommend maxing out the RAM if you run virtual environments like me.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    So far, everything I expected.

    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Just got it yesterday. Haven’t had a MacBook since 2011. Fast and very easy to use, integrate and run tons of business services/programs at the same time. Starts up right away and handles multiple all my business programs with skipping a beat. Was getting very frustrated with Windows’ operating system. Compared it with the Surface Pro 2, and very glad I went with this instead. The current Best Buy $250 off right now made it the easy choice. And the new i9 processor is great.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    It's 2nd to None; i9 MacBook Pro is Flawless!

    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Apple gives you everything you expect from a Mac and more in the new 9th Gen i9 core processors. Graphics are better then some 4k branded TV's; running off the moderate Intel UHD Graphics 630 1536 MB. Images and videos play smooth and crystal clear. I ran rigorous task with all processes being maxed out in activity and still had not one hiccup or slow down with the powerful new MacBook Pro. I recommend getting the 512gb storage just to make sure you don't have to carry around a additional HD plus adaptor accessories for the usb-c to usb-a conversion. Beautifully designed with state of the art internals. Cant go wrong with the Mac'.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Switch from PC to Macbook Pro

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    So far so good... I love my 2019 Macbook Pro 15” Using it for coding and gaming...

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Know what you're getting into, and you'll love it.

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    There is no such a thing as a perfect laptop. No matter how much money you have ready to spend, you can't get the *perfect* laptop. Let me explain: nowadays, companies are competing for the thinnest, yet most powerful laptop you can get. If your laptop browsing brought you to this Macbook model and this review, you probably already know that. I am a Windows user who has never owned a single Apple product before. I own a Samsung phone, Samsung Watch, custom desktop, Google Home... nowhere am I in the Apple ecosystem. But what's pained me about Windows laptops is there has not been a consistent manufacturer out there. What scared me from the Dell XPS 15 was it's reliability issues - people were reporting bad speakers, dying screens, etc. I actually returned this Macbook for a Razer Blade 15 for a solid day, but the USB ports were not properly aligned with the frame, meaning I had to jam them in. This isn't to say Apple isn't innocent either. So far no keyboard issues, but we'll see how that turns out for me down the line. So then, why did I jump into this machine? The i9 processor is killer. While it is thermally constrained in this laptop, the 8 cores gives my Premiere rendering a huge boost. The screen is simply unrivaled for me. I like a GLOSSY panel, not a dull matte one which a lot of other laptops use. It not being 4K is actually a plus, as battery life is quite reasonable. I'm also sick of a 16:9 screen in a laptop, the more square screen on this Macbook gives me more vertical room to work. And I don't see this mentioned as a big deal enough - I LOVE the charger. The brick seems tiny compared to other monstrous chargers, and it's over USB C, meaning it's simple to plug in and non-proprietary. Not to mention the included cable is LONG. Some of the things people mention as cons are actually pretty cool benefits. Yes, this laptop being thin makes it harder to cool, but it also makes it so much more pleasant to put in a bag and carry around. The IO is all USB C, but they're all Thunderbolt 3, meaning the speed is simply unparalleled on all of them - external SSDs simply go flying on this thing. Not to mention the ability to dock the laptop with an external monitor, or in my plans an eGPU. Well what's bad about it? A ton of things. As mentioned, reliability is in question for the long term. This laptop gets quite hot, so it isn't too pleasant to do demanding tasks while the system is on your lap. The GPU falls behind competitor laptops, the touchbar is just kinda weird(?). There's not as much compatability with MacOS (but Bootcamp can fix a ton of that), the keyboard travel is a bit shallow and that combined with the sharp edges makes my hands hurt a bit when typing on a table that's a bit too high. I can't upgrade this machine down the road (everything is non-upgradable), and did I mention this thing is EXPENSIVE. BUT. I've come to accept all of this. My tradeoff is for a trustable machine to perform video tasks, photo editing, and work. I've come to accept these trade offs for a machine that's thin and powerful while having an intangible quality that simply doesn't exist in other machines. It's battery lasts long, and it has a small charger I can easily tote with me. Don't come here for gaming, don't come here for the best value on the market. Come here for a machine you need to get work done fast and fluid above all else. That's what I needed, and those other laptops have too many tradeoffs in trying to achieve everything.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Excellent MacBook Pro from apple

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    The new 2019 Apple MacBook Pro is excellent, very fast CPU, plentiful ram, does great for work, also has some moderate gaming capabilities with the Radeon 560x gaming GPU. Boot camp worked flawlessly with windows, and windows runs great on this platform. I’m not huge on the very low profile keys, however I typically use an external keyboard. Also kind of miss my USB A ports because there’s just a lot fewer USB C options out there, so I use an adapter, not a huge deal. Overall it’s fast, reliable, this is an excellent workhorse.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Excellent Hardware

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    After being a long time PC user for 3D animation work, I thought I'd get a MacBook for development work. Since I was starting fresh, I wasn't too concerned with some of the voiced concerns of Catalina not supporting 32bit applications (apart from development software, other major software was Adobe CC and MS Office). Although I did find my monitor calibration system (for critical photography) wasn't going to be upgraded to 64bit: so I upgraded it to a new unit (that also supports HDR, so I can use it with my OLED). I am impressed with the overall ergonomics of this generation Mac, and while it would be nice to have a touchscreen, the touchbar is useful (only Lightroom doesn't have touchbar functions, but I found a preset with Better Touch Tool). I was also looking forward to trying the free 1 year trial of TV+. When I first ran updates, my system was updated to 10.15. I was able to sign in to all apps (including the 3 new entertainment ones that used to be iTunes). When my software was upgraded to 10.15.1 (right before I could try enabling the 1 free year trial with TV+), I found I couldn't sign in to Apple TV, Music, or Podcast. The main support agent I worked with said that she could find other incidents but that there wasn't a resolution yet. I thought I might have to wait for another software update, but luckily found a suggestion on how to log out and kill iCloud. After restarting, I could sign into the apps and then sign back into iCloud. Viola! works now. So there's that bug (from new software feature). I've also noticed that if I try to airplay TV to an Apple TV device will just quit the application unexpectedly. If I want to share my library or TV+ with others, I do find I can airplay 4K Dolby Vision and Atmos using an iPad Pro 12.9 I've just gotten. Sidecar seems to work well for being able to use graphics apps with Apple pencil, though I can't calibrate the iPad while mirrored (my calibration program also quits unexpectedly. Perhaps that's another iOS 13/ OS 10.15 bug to be resolved. Anyway, some potential software issues are what's giving this a 4 star review. As I said, I like the hardware: the i9 processor does offer significantly faster render times with videos compared to my Lenovo, and the fans aren't as loud. My Lenovo might have fans going when even doing web surfing, but my Mac stays silent except really heavy loads.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Best of this generation

    |
    Posted .

    Apple redesign of macbook pro line from 2016 has been plagued from the different issues. As, the company made some changes over those years, they finally have the refined product that is improved on different fronts. Let's start with the keyboard. The keys are the same mechanism but they are little quieter than previous version. It is still my least favorite keyboard but change in materials might mitigate some key failures. Apple keyboard replacement program is there for 4 years to take care for any keyboard issues. The laptop is runs little cooler than the 2018 i9 version. It can sustain the base clock speed all the way when pushed hard. The turbo boost is there but the advertises 5ghz turbo boost is from intel marketing not apple's one. So, the laptop would never reach 5ghz on all cores. Apple definitely did some thermal paste and undervolting magic to take care of thermal issues for this 2019 version. Overall, I think the 2019 version of macbook pro is the best in this design cycle. Apple took care of the some of the complains the people had regarding the previous iterations. The screen is same gorgeous one, battery life for causal use is around 7 to 8 hours and laptop does run cooler than the 2018's one. If you want to get a new Macbook this is the one. Just buy that applecare, as apple has virtually made impossible for third party to repair this machine.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Best deal ever!

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This is the third time I am going from PC to Apple computer. I never enjoyed this transition. I come to Bestbuy to look for open boxes computer when one young worker in Harrisonburg Bestbuy her name is Evelyn B. spent 45 minutes describing to me all pros and cons of all computers and given me a lot of information about computers CPU and GPU fan noise etc.. Looks like she was enjoying doing it, and in the end, I bought this Macbook pro that I am very happy with. It is a very quiet and fast computer very well build with a very good screen. I am doing occasional gaming and Evelyn checked can I play my games on mac. She told me I can play all my games online on this Macbook pro and she was right. I play WOW and GW2 on high setting without a problem and this computer don't have a very loud fan that force you to use a headset. On top of that, I got 18 months of no interest payment with my Bestbuy card and $800 off for an open box computer. Such a deal!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Absolutely Awesome

    |
    Posted .
    Owned for 1 year when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I have been an Apple fan since I touched my first Mac computer. Mac computers integrate seamlessly with other Apple devices. The old saying of once you go, Mac, you never go back holds true here. This machine is great for photo/video editors. The CPU also offers a great option for coders or graphic designers. This machine also has MUCH better thermal performance compared to the 2018 models. I also think the keyboard is better than the 2018 models, even though this particular model is still covered under Apple's keyboard recall program for 4 years. If you are wanting to save a buck and get similar performace, this makes a great option. If you want the latest and greatest, go for the 16 inch model.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Love it!

    |
    Posted .
    Owned for 10 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This is my go to powerhouse when working on design and or video editing. Love this laptop! Long battery life. Great speakers and all the power I need for heavy use!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    New Photo editing laptop

    |
    Posted .
    Owned for 10 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Bought this laptop for my photo and video editing. Cannot go wrong with an Apple MacBook Pro. Love the Touch Bar and large screen. Great price at Best Buy!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great color and ease of use

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I had to upgrade my Apple because my new embroidery machine software would not work with my old Mac book. I love the bright color of the screen and the touch bar. I have a Dell and its ok, but my Mac book is my fave. I know it is a lot of money but when you look at the longevity of a Mac compared to a PC it is well worth it. I have an Iphone, Ipad Pro and Mac book pro, 2 actually. It is so easy to just have everything on the same system. I hate Windows 10 and I hate the constant updates. I feel it is money well spent and a good investment.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Open box last gen win

    |
    Posted .
    Owned for 7 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    So we were able to get this laptop on discount It was both a last generation model and an open box. This laptop was exactly what we needed. The next generation changed very little with the laptop and didn’t change anything with the processor. So basically you’re only paying a little bit more for a slightly larger screen and by slightly I mean half an inch. We were thrilled with this purchase and would recommend everyone to check out the open box section at Best Buy.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Worth the price!

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I previously won a 2013 MacBook Air and used it for the last 7 years. That was my first Mac. It worked great that entire time. Recently my needs changed and the new software I needed to use was simply too much for the old Core i3 and 2GB of RAM. I bought this as a snap purchase and was concerned whether it would be worth the money and whether I was getting a decent deal. I couldn’t be happier with my purchase. This MacBook Pro glides through work and multitasks without missing a beat. Even my work laptop, which is decently spec’ed, sputters and has significant load times etc. doing the same work. I also like the fact I can do video and photo editing without having to constantly wait for things to process while watching the spin. It even plays a lot of current games. The thing that stuck me about my previous Air was that, despite being the literal base model, it has still lasted nearly a decade and I expect my son to get several more years out it. Being that this is a higher end model I’m hoping to use this model for all of this decade and then some - or until Apple stops supporting it. :/ If you can afford the upfront cost you won’t be disappointed and the long-term ownership costs are on par with a windows PC if you factor in that you’d likely need 2-3 PCs over the same lifespan of this Mac.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    THIS COMPUTER IS A BEAST

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I had a Toshiba laptop from 2011, which I got at Best Buy for 150.00. so I decided to finally bite the bullet 8 years later and get the best of the best. So I threw away my abacus, looked at my sundial in the backyard and noticed best buy closed at 9. so I got into my car, drove to Best Buy, dug deep into the wholes in my wallet, which I found out I didn't have any money on me, but that didn't stop me. so I opened up a Best Buy credit card and did the no interest financing. Would I purchase this again? ABSOLUTELY. this thing is lightning fast, has 4 lightning connections as opposed to the two on the 13 inches, I had to squint on the 13 inch Mac in the store, so go big is the idea, and this computer has the speed, screen size and picture quality, the capability of multi-tasking faster than the human Brian can process, can talk to Siri when I get into a fight with my girlfriend , connect wireless devices with bluetooth so if you have AirPods or any bluetooth printer, etc...this thing will find it, hunt it down, and take full advantage of it with its i9 processor. hope this persuades you.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    My Workhorse Computer

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    My previous 15" MacBook Pro is still going strong after more than 5 years, but it began to show its age, slowing down on some applications and showing short battery charge. So I decided to buy the current version of the same computer that has served me so well. The new MacBook Pro has the much-maligned touchbar, but I find it quite useful. The keyboard also has been much criticized and debated. I don't like it as much as they keyboard on my 2014 machine, but I'm not joining the chorus of critics. It works just fine and I love the smooth, hi-end look of the entire work area. The touchpad is brilliant, I love its size and responsiveness. The Intel Core i9 is super fast for all my uses, including the Adobe Creative Cloud applications. The Retina display needs no praise from me. It is stunning. This is an amazing computer. It is my workhorse machine, and it does everything I need. The speakers are superb, and the Bluetooth is version 5.0, though I have no Bluetooth devices that use 5.0. I'm not impressed with battery life, but I don't often use it unplugged.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good Mac Book Pro, But Disappointing Battery

    |
    Posted .
    Owned for 1 month when reviewed.

    I bought this laptop as an upgrade to my 2015 Mac Book Pro. I use my laptop for my graphic design work. It works well, has plenty of memory and runs my adobe programs smoothly. Despite them changing it in the 2020 module I actually really like the keyboard and touch bar on this one. My main gripe with it is the battery life. Because of the adobe programs I run on it I only get about 4 hours out of it on a full charge. This is about the same amount of time, or maybe slightly less when compared to what my 2015 one gets. I checked with Apple and this battery life on the 2019 one is normal. Unless you're just surfing the web with Safari, there is no way you'll be getting the stated 10 hours of battery life out of it. I would have hoped that in 5 years and with the price increase that Apple would have upgraded the battery efficiency, but that's just not the case. Overall it's a good laptop with nice upgrades to my old one, just don't expect battery life to be one of those upgrades.

    I would recommend this to a friend
Shopping Assistant