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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 763 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the MacBook Pro 15.4" for its speed and smooth performance, ease of use, and the innovative Touch Bar. Many appreciate the large screen size, long battery life, sleek design, and lightweight build. However, some users experienced issues with overheating, and others found the price to be high. The limited port selection, featuring only USB-C, was also a point of concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 763 reviews
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Great Mac Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something with fast processor, good graphics, and easy to use. This one hits all the marks and doesn’t get too hot. Full disclosure I am a big Apple fan. I have had a desktop Mac for 7 years and it still works great. Just wanted to be able to travel and take care of business while away. Looking forward to getting many years of use from this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Truly a great laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This MacBook Pro is ideal for those who need a powerful computer with tremendous reliability whether in Mac OS or Windows 10. If I ever have an issue, I know I can take to either of the Apple Stores nearby and I get taken care of. Apple have never let me down. My issues, if you can really call them that, is the non upgrade able SSD. IT IS ACTUALLY UPGRADEABLE! But no one makes the specific SHAPE M.2 drive and supposedly, the RAM is not upgradeable. The screen image quality is truly amazing. It’s very crisp and clear. It also has the best sound I’ve heard in any laptop. That’s generally always a weak point, but not here. There are only 4 USB C ports and you can charge this MacBook Pro through any port, however, if you don’t want to carry a ton of USB to USB C adapters or USBC to HDMI, they Hyper Drive Duo is a must A word of warning, if you get the Incase Hard cover, you WILL NOT be able to use a Hyper Drive Solo or Duo as the case doesn’t let either device snap into the USB C ports as intended.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Delighted!!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a while since I updated my computer, yet I am DELIGHTED that I have done so! I have been working on a friend's, but this one is so MUCH better! I am no longer jealous. I don't think I could have made a better choice. While I have owned Mac computers and taught people to use the same software on PCs, nothing stands up to the awesomeness of a Mac. And this one is awesome! The speakers are great! The keyboard is easy touch and has reflective action to know you have touched & made the touch communicate. (I have touched some PC laptops which feel like they have the cheapest keyboard & I felt like I was using a typewriter from the early 1900's. Sucked. BUT not this laptop. Lightweight, responsive, great speakers, ports which gives the flexibility to make it your own & personalized to your 'prefers'. What can I say? I love it!!! It's fantastic & I am happy I made this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Best deal ever!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third time I am going from PC to Apple computer. I never enjoyed this transition. I come to Bestbuy to look for open boxes computer when one young worker in Harrisonburg Bestbuy her name is Evelyn B. spent 45 minutes describing to me all pros and cons of all computers and given me a lot of information about computers CPU and GPU fan noise etc.. Looks like she was enjoying doing it, and in the end, I bought this Macbook pro that I am very happy with. It is a very quiet and fast computer very well build with a very good screen. I am doing occasional gaming and Evelyn checked can I play my games on mac. She told me I can play all my games online on this Macbook pro and she was right. I play WOW and GW2 on high setting without a problem and this computer don't have a very loud fan that force you to use a headset. On top of that, I got 18 months of no interest payment with my Bestbuy card and $800 off for an open box computer. Such a deal!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great Upgrade From Older Macbook Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can do a lot of research into whether you need to upgrade to this Macbook Pro, and that is what I did. I had a 2011 Macbook Pro that I have used all through out school but now it was just not fast enough for me to use at work. I use adobe programs and it opens the programs in a blink of an eye. Yes the laptop gets a little hot when you are running a lot of things, but that doesn't bother me. It is much quieter than when my old macbook would overheat. The speakers are also great and can get super loud. The battery doesn't seem to last that long but when ever I am working I make sure to be by an outlet, so again, not a big deal to me. Overall I am happy with the purchase because I so desperately needed an upgrade. But from what I hear, if you've bought a macbook in the last several years, it is not that valuable to upgrade to this one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch bar

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this MacBook for a little while but so far I love it! The Touch Bar is great but I don't use it that much so its not a necessity if you only use it for school and internet like me. The battery lasts forever and the screen is crystal clear. Will update this post if something comes up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance for running multiple VMs, med-config gaming, Xcode compilation etc... fora Macbook. Obviously you can cheaper non-apple laptops with similar specs but nothing can really compete with Macbook’s optimized os with hardware, screen, trackpad, design and ease of use....

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Much better than the 13inch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problems with overheating on the 13ich MacBook Pro so I upgraded to the 15inch and I have no more issues at all its like a tank. Even better its much faster than my 2016 Alienware Area 51 Desktop which has a I7 extreme CPU 16Gb Ram. Really happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second MacBook Pro. My first one is nearly 8 years old. This MacBook is very fast and easy to use. One annoying thing though is when it is plugged in and on and idle it keeps beeping and saying the battery is at %100 percent. It seems like the beeps come every 15 minutes or so. I do like the larger 15.4 inch screen. Getting this one up to speed, all I had to do was to transfer my files to this hard drive then go to the App Store and download all my purchased apps. To me, it made everything much cleaner, only the apps I need and no clutter of updates. I'm not too crazy about the price. Even with the current back to school sales, it's still seems a little pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Running MacOS and Windows

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop; I can run it with Apple's OS, which is my preferred mode because it makes best use of the battery, or I can run it with Windows 10 (dual-boot option). When I open the laptop up, I hold the "Option" key down to choose which OS I want to run (boots really quickly either way). I have two old programs that I need, but only work with Windows. Everything else I want is Apple. I use Duet software to hook up my Ipad and use it as an extra touch-screen (nice for using MathType). If I could give it 4.5 stars I would. It is very expensive and it ought to come with a slip-case and a thunderbolt-to-USB dongle; also, in Windows mode I need to use a Windows-style mouse for best results. But as far as the actual machine is concerned (apart from the pricy-ness) it is really nice (especially the great screen and the convenient status bar).

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After upgrading from a 2013 macbook air, this thing is fast. This computer should easily last me 5 more years with as powerful as it is. The speed blew me away and I continue to enjoy the all day battery life. A bit expensive, but I know too well about paying the apple tax. The specs on this computer put its pricing in line with other windows competitors. I trust that after the 4th years since it's 2016 release, this model is likely very well sorted. Everyone keeps talking about waiting for the 2020 release or a redesign, but what people are not saying that is the 1st year of a new model--which I'd avoid anyways.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Processor speed

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. My second MacBook Pro. I love it. Retina displace makes it easy to read and use drawing software Speed, lite weight and reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch bar

    Rated 5 out of 5 stars

    Dongle-Book, Smongle-Book. This robot rocks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insanely fast and powerful. I push this thing quite hard with both audio and video recording/editing. Doesn’t even break a sweat. I was concerned about the dongle situation going in but after a couple minutes of researching what hub to get for my multiple drives, external monitor and other devices I was set. Note: it will push 4K @ 60hz but none of the multi-port hubs will go beyond 30hz. You’ll need to google usb-c hdmi adapter 4K to find one. Yes, that and one for the hub leaves you with 2 ports. Not bad at all. Unplug and you have a slick, clean and thin mobile power house. Oh and the Touch Bar is crazy useful. No idea what all the bad reviews were about. Nicely done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use switching from HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is longer than I expected. Light weight and easy to use, I love how all Apple products work together. I am still getting use to the processing program, but overall, I loce it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    Open box last gen win

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So we were able to get this laptop on discount It was both a last generation model and an open box. This laptop was exactly what we needed. The next generation changed very little with the laptop and didn’t change anything with the processor. So basically you’re only paying a little bit more for a slightly larger screen and by slightly I mean half an inch. We were thrilled with this purchase and would recommend everyone to check out the open box section at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my girlfriend at the time for her to use for college she loved it never had a complaint out of it still has it til today and no issues what so ever. I would definitely recommend buying a geek squad plan with it because repairs to apple products can be expensive and geek squad definitely helps even if you use it once. It’s a very nice and capable laptop very smooth and not lagging. Also very good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Macbook forever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love apple and I've always used a MacBook pro since college. The newest design is sleek, speedy, and lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch bar

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tactile keyboard, advanced touch bar, rapid program response and great graphics make this a great product for work and hobbies such as photography.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Apple MacBook Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing power, very sleek and still light weight Love the features , aluminum body and grey color Expensive but worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great OS and features!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This macbook is the best value for the money. Fast processor and huge memory too! Long battery life. Great graphics.

    I would recommend this to a friend
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