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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1812 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the MacBook Pro's performance, Touch Bar, and large screen size, frequently praising its ease of use and sleek design. However, some users find the price high and the limited number of ports inconvenient. Concerns were also raised regarding the device's tendency to overheat and the inability to upgrade RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 1,812 reviews
  • Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not a Mac person. I’m sure it would be great, but I had to return it as a program I needed for work was no longer available for Mac.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overheating

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this laptop after a few weeks due to overheating, I now have the 16inch MacBook which works much better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    If dust gets in crack, screen shorts out.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If dust gets in crack, screen shorts out. I fixed mine myself, but would never buy again. Would not recommend to anyone else.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Trash

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple is trash. Never buy an Apple, they are overpriced trash.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple has lost it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This MacBook model is riddled with engineering missteps and useless technology that nobody asked for (touchbar). Not a good value for the price (even if you take in to account the Apple tax). Do yourself a favor and google flexgate before purchasing one of these.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ports

    Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded this one in for the Dell xps 9570, lack of ports was disappointing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t last

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Mac user for ever, Quality in last several years has declined dramatically . I cant tell you how many MacBook Pros I have that aren’t working. This one Purchased Feb 2019 already went in once to replace keyboard and now just blacked out completely For 2500 I need my head examined will never buy another Mac again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overheated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The macbook pro 15 was not up to par with the specs. Macbook pro over heated was slow. To many problems for the amount I spent

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The charging is very bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy services were very good. But the problem was with my mac. I'm not exactly sure why but the charging on my mac never lasts long. I get 2hrs battery life at best after fully charging it. Believe this is a one in thousand case.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    after a year won t start , keyboarder defective

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have have issues with this laptop . the keyboard get stuck and after a bit more than a year the computer started not started when having less than 20 parent charge and after a year only it is now not starting and i cannot get help for repair during the pandemic

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not turning on. Not a great start to a Mac

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has up at school now. Have only had a few days. Went to turn on and nothing. Bought Mac for the reliability and simplicity. Not impressed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably a great computer for those who need a lot of bells and whistles. I took this one back and bought a computer that had less.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Display issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop replaced 3 times by geek squad and they could not figure out why the display would not work after 3 days.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size, Speed, Touch bar

    Rated 5 out of 5 stars

    Perfect laptop to last years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has replaced my mid 2010 MacBook that got used on average 8hrs per day. It still works fine but wanted an upgrade. It's lightening fast, reliable, well built and the Touch Bar is a worthy addition that has become extremely handy. Super sharp screen and in my opinion worth every dollar. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My daughter best computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice laptop, super fast. I am able to work multiple applications without diminishing the application speed. I bought for my daughter. She loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    15" = Apple's pride; productivity vs entertainment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, on the political side of things, I don't agree with Apple in the least bit, I'm a republican. Apple should keep to themselves in terms of politics. However, in the computing world, they do things right. As always, I'm mostly happy with their products despite dead pixels, chipping anti-glare coating, uneven backlighting, etc as most other companies have similar issues with. On the software and hardware side of things, Apple is amazing. All their products mostly work seamlessly together and are mostly headache free. I also greatly enjoy the aftermarket support... nearly the best of any company. I'm a student (in healthcare) and gamer. As a student, I will never choose PC over Mac. As a gamer, PC will trump Mac any day of the week...it's very conflicting emotionally for someone who enjoys gaming/entertainment while also needing to be productive as a student. This new MacBook Pro 15" appears to be Apple's most favored and ultimate product beyond its iMac and everything else and it offers. For many years I've debated between gaming and productivity; Microsoft and Apple respectively. I love Mac for how seamless their products work together and how amazing their hardware is. As a full-time student and someone who enjoys entertainment and gaming, Microsoft has been the way to go in terms of pricing. Honestly, you need to pick what you value... Microsoft and Apple both have their strengths and weaknesses. If gaming is most important to you (in terms of budget and limited resources), go with an Alienware gaming laptop (as a mobile student/employee seeking to purchase a laptop), but If you care about convenience/productivity and aftermarket support, then go with Apple if you are whole heartedly set on seamless experience and productivity. As a full-time student, it's disheartening giving up gaming performance because at this point in life, productivity is most important things.... I financially invested in pursuing a career (e.g. tuition, student loans, etc) After School, I'll likely favor Microsoft for entertainment/gaming. However, Apple will likely always be part of my life. They make great products, which is non-negotiable. It's a struggle between life's enjoyments for entertainment (Microsoft OS) and productivity/seamlessness/convenience (Mac OS). My advice to you, Apple is awesome as a company supporting its customers. Their products are great for work, productivity and education (music and entertainment, excluding gaming, as well)... a little gaming now that they offer higher performance in the 13" and 15" laptops with external GPU. If you are pursuing an OS in regards to performance (best bang for the buck), go with Microsoft (Apple is getting their with their pursuits of Virtual Reality (VR), etc. If you want to be a productive student, with a product that is typically rock-solid, but pricey, get the Apple OS; if you are compromising between the two, get the 2018 6-core 15" MacBook Pro... it's amazing for a laptop with a little bit of compromise. It will cost you, but you likely won't regret it. You can get an external GPU to game with in addition to an amazing laptop that holds it's value well that will allow to game and be a productive student or employee... but with a cost... literally , it's expensive. If you spend a lot of hours infant of the screen on a computer, just get the MacBook Pro 15". If gaming is more important to you before productivity and you are considering a laptop, Alienware's are awesome with a keyboard I believe is just as good as Apple's. Pick your poison. It's great having a market with choices. America is awesome... third world issues trying to decide on a best product. I'm happy with my 15" MBP and wouldn't hesitate to recommend it to my co-workers, family or peers (fellow students pursuing a vocation in healthcare)... I love iTunes (I'm an Apple Music subscriber)... gaming on the go, while also getting my work done on an awesome 15" MBP. I wish you the best in deciding what works best for you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Worth every penny!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop! Fast upload and download speeds, beautiful color screen, light, and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very happy with the purchase. Ease of use with the iPhone is second to none.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Beautiful Beauty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this beast a week ago and god this is amazing, I am enjoying it a lot and for someone who does not want bugs , constant anti virus check ups AND want fast and strong speed , MacBook Pro is for them. the 15 inch one comes with a graphic card so that's an added bonus since It allows you to do heavy gnu tasks pretty fast and easy. ALL in all, it's a great product and would recommend to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    Best Purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this is my first ever laptop, which means my ever first Apple laptop. I needed to buy one for my work and also for the kids. I had a day with the 13” one but returned that and got this 15” instead. I really like how it is just what I prefer and needed. Not to big and not to small, this is so fast and responsive. I feel like I can document, edit videos and make videos in a flash with this machine. Good buy indeed!

    I would recommend this to a friend