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Customer Ratings & Reviews

Your price for this item is $519.99

Customer reviews

Rating 4 out of 5 stars with 171 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers express satisfaction with the MacBook Pro 16" refurbished model's performance and condition, frequently praising its smooth operation and excellent physical state upon arrival. Many appreciate the inclusion of the Touch Bar and the attractive price point. However, some users note concerns regarding battery life and occasional overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 171 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Review of MacBook Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions just like a brand new laptop! Very much enjoy it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Pre owned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get it’s a pre owned but you can’t clean it up even a little bit? The plug-ins were caked with gunk and the top has sticker residue all over it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and usefull. Everything i needed andnp3rfect size.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY A REFURBISHED ANYTHING

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give zero stars I would. I’ve had this computer only since 3/26/24 and it’s not a right. I took it back to Best Buy and was told no warranty and to have the geek squad work on it it cost me another $200. I’ve never had an issue with Best Buy before but now after this experience I think I’m done with them. This is a scam in my opinion.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend you guys to buy this , great investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like New

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s what you’re looking for. Definitely buy if you can. Money saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The look on my laptop is nice, works good! So far u haven’t had any issues with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacPro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spoke with my Grandson everything is good! He’s happy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after less than 2 months of use. Apple wants $700 to fix it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop . I loved the product and cost saving also.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Charger and cord burned out after 3 uses

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic laptop, but the charger and charging cord burned out and had to be replaced after three days of use. I am trying to see if I can get a new one sent from Best Buy. It is a generic charger and cord, not Apple. It got super hot before it stopped working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well for my graphic design! Everything I expected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value at the price point! Great for our college kid!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Was never checked before sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely shot. Ran for 1 day. As soon as I drove it 25 mins to geek squad they ran a diagnostic that told them it was a trash MacBook. Lost the shipping$ and a huge headache

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop has Power issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is not charging, stopped charging in 10 days System is slow

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad refurbished computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The USB and charging ports are intermittent and turn on/off sporadically. The charging cable that came with it was a used third-party seller detachable connector charger which does not work very well. The computer is no where near the condition that the listing stated. Refurb was not good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not come loaded with latest version of software and was unable to download it. Returned it for a dell.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst Ever. Ordered on 1/2. Delivery date set for 1/7. Did not receive. Best Buy has been awful to work with regarding a replacement even though the item has been labeled as LOST with UPS. Use Apple directly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My charger broke within the first month . I called customer service they told me to go to a retail store to have it replaced. Went to the retail store and they said they don’t replace purchases. I can not get anyone to help me resolve this situation.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    16' 2019 Mac

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, I use it with my Dj equipment constantly multi tasking.

    I would recommend this to a friend