Customers consistently note the excellent overall performance and sleek design of the MacBook Pro. Many are pleased with the condition of the refurbished product and the value they received for the price. However, some customers have expressed concerns about the battery life and the laptop getting hot during use.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 184 reviews
Rated 5 out of 5 stars
Great product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great laptop . I loved the product and cost saving also.
I would recommend this to a friend
Rated 5 out of 5 stars
Worth it!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works very well for my graphic design!
Everything I expected!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent value at the price point! Great for our college kid!
I would recommend this to a friend
Rated 2 out of 5 stars
Charger and cord burned out after 3 uses
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fantastic laptop, but the charger and charging cord burned out and had to be replaced after three days of use. I am trying to see if I can get a new one sent from Best Buy. It is a generic charger and cord, not Apple. It got super hot before it stopped working.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The USB and charging ports are intermittent and turn on/off sporadically. The charging cable that came with it was a used third-party seller detachable connector charger which does not work very well. The computer is no where near the condition that the listing stated. Refurb was not good.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Completely shot. Ran for 1 day. As soon as I drove it 25 mins to geek squad they ran a diagnostic that told them it was a trash MacBook. Lost the shipping$ and a huge headache
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worst Ever. Ordered on 1/2. Delivery date set for 1/7. Did not receive. Best Buy has been awful to work with regarding a replacement even though the item has been labeled as LOST with UPS. Use Apple directly.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My charger broke within the first month . I called customer service they told me to go to a retail store to have it replaced. Went to the retail store and they said they don’t replace purchases. I can not get anyone to help me resolve this situation.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased a geek squad refurbished 2019 MacBook Pro to replace my 2011 iMac and it is significantly slower than the 2011. I spent 900 dollars to downgrade
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Look perfect. Not a dent or scratch, but Dead on arrival.
No, I would not recommend this to a friend
Pros mentioned:
Touch bar
Cons mentioned:
Battery life, Heat
Rated 2 out of 5 stars
2019 in reality - didnt last
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Out of the box this looked new. Functioned perfectly. Loved the touch bar. With a few months the fan became extremely loud and would get very hot. Then battery would die after 90 min from full charge. Also this was listed as a 2021 model. It is not. 2019. No touchbar on 2021 models. Ao this lasted from April until Aug. Thankfully, it has a one year warranty and BestBuy took great care of me with warranty service.
No, I would not recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Review
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
liked it a lot, I've had the computer for a month and it hasn't given me any kind of problem.