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Customer Ratings & Reviews

Your price for this item is $519.99

Customer reviews

Rating 4 out of 5 stars with 171 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers express satisfaction with the MacBook Pro 16" refurbished model's performance and condition, frequently praising its smooth operation and excellent physical state upon arrival. Many appreciate the inclusion of the Touch Bar and the attractive price point. However, some users note concerns regarding battery life and occasional overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-171 of 171 reviews
  • Rated 1 out of 5 stars

    Not a good experience at all.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of, it wouldn’t even turn on and second the quality was so bad it looked like it was taken out of the trash:’)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it. BUY NEW!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a geek squad refurbished 2019 MacBook Pro to replace my 2011 iMac and it is significantly slower than the 2011. I spent 900 dollars to downgrade

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Casket-ready

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look perfect. Not a dent or scratch, but Dead on arrival.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch bar
    Cons mentioned:
    Battery life, Heat

    Rated 2 out of 5 stars

    2019 in reality - didnt last

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box this looked new. Functioned perfectly. Loved the touch bar. With a few months the fan became extremely loud and would get very hot. Then battery would die after 90 min from full charge. Also this was listed as a 2021 model. It is not. 2019. No touchbar on 2021 models. Ao this lasted from April until Aug. Thankfully, it has a one year warranty and BestBuy took great care of me with warranty service.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    liked it a lot, I've had the computer for a month and it hasn't given me any kind of problem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works perfectly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, no issues even though is a used item

    I would recommend this to a friend
  • Pros mentioned:
    Touch bar

    Rated 4 out of 5 stars

    New MacBook pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fabulous upgrade from my current MacBook Pro with more memory and more gigabytes and touch bar is a great addition.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MacBook Pro purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was absolutely a great deal and works well for me. It arrived quickly and was packed with great care. A great computer at a very reasonable price! Thanks!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Granddaughter's MacBook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granddaughter said this item is perfect for all of her college studies and projects.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Physical Damage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with dent on the front of the computer. Said they would replace it… Then my replacement was damaged during delivery! Then my replacement was canceled!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This looks like a great deal!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this is legit I’m coming to get it today if possible

    I would recommend this to a friend