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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3332 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers admire the MacBook Pro 16" for its expansive screen, impressive performance, and ease of use. Many appreciate the convenient Touch Bar and long battery life, along with its lightweight design and high-quality speakers. However, some find the price to be high and express concerns about the limited number of USB ports and occasional heat generation. A few users also mention noticeable fan noise at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 3,332 reviews
  • Rated 2 out of 5 stars

    4th MacBook Pro may be the last

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being over 6 years old I figured it was time to retire my old MBPro (my third) so a couple of weeks ago I picked up a fancy new one. Same speed and memory... The feel of the keyboard and touchpad felt odd but I attributed it to my comfort with the old style and have given myself some time to adjust. Well, now I find myself picking up my old battered MB and leaving the new one idle. Not only am I dissatisfied with the touch pad and keyboard but now I don't like the touchbar either.. it's a bit fussy and it takes more time to access it than the buttons on my old MB. The processor is jerky on my office software and it just feels funky. Like getting out of a solid truck and jumping in a tinny car. The quality of construction is definitely gone down hill and my daughter, who is a CS major at University, is giving me giant heapings of 'I told you so's'. For the first time in over 15 years I am seriously considering going back to <shudder> a PC and may sell this one. Truthfully I wish I hadn't bought it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Works very good.I’m very happy I purchased the product. I would Highly recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wrong item.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made my purchase on Black Friday, but returned it asap. Not what I expected.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    NO BACKLIT APPLE SYMBOL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT, THIS IS MY FOURTH MAC BOOK PRO, I JUST WISH THE APPLE SYMBOL WAS STILL BACKLIT.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customs service is really nice to address my issue. The product is good enough as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great speakers

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to love this but it keeps overheating and it’s been glitchy and freezing. Not super impressed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgraded from the previous generation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard is great improvement overall worth the price great MacBook

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine - if you’re into iOS I would recommended waiting for the new line up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Apple laptop for niece 1st year at college and she’s very satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for college

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for college. My daughter loves it and works great with all her other apple products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's an apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Apple. I didn't like the tutorial, though. I will have to get more information elsewhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast Pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product in quality, web browsing fast. But down side a little complicated and a high price

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for making music and videos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really nice computer with all the bells and whistles. Still learning it but it’s really nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MacBook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I computer works great I wish the battery held a charge for a longer period of time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product, Service, Technical knowledge all EXCELLENT! Telephone answering program - NOT GOOD!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but not nice enough for the price point

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop but it would get really hot even with the internal fans going and start to throttle back on performance after 2 hours. Smooth machine with amazing sound quality, positive keyboard usage, and overall enjoyable. For the price though, it can’t overheat that quickly... the battery was also only lasting 3-4 hours with high usage.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Really nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had MacBook for years, but this one is the best one so far as of sound, display, and speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As good as it advertised.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good graphic and sound, but wish it would have more different ports then just USB-C.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s an apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say it’s an Apple, but I think the battery life is lacking compared to my iPad Pro.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Juries out I still need to take some basics before I get a handle on this machine

    I would recommend this to a friend