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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3332 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the MacBook Pro 16" for its expansive screen, impressive performance, and ease of use. Many appreciate the convenient Touch Bar and long battery life, along with its lightweight design and high-quality speakers. However, some find the price to be high and express concerns about the limited number of USB ports and occasional heat generation. A few users also mention noticeable fan noise at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 3,332 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Slick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing display. Keyboard finally fixed. Great speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new MacBook. I’m so glad I made my purchase. Like it’s states the best for the brightest. I never have a problem with MacBooks. This is my 3rd MacBook purchase throughout my lifetime because I love upgrading. I don’t ever need to purchase a new one but I love to upgrade from time to time.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and highly recommend it. Also you can install windows with boot camp option / partition.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Top of the line

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product and so easy to use for a beginner.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great machine, and should be for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and seems to be doing everything I need and want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great macbook pro for a beginner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This macbook pro is gorgeous. Im so in loveeeee :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Pro 2020

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned the last few models of Macbook pro and this is by far the best MacBook on the market. I would recommend this computer if you are looking for a good reliable computer with smooth working functions this is it. You pay for what you get buy ONE TODAY!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Macbook pro 16 inch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning how to use it, we aren't very tech savvy. Like the larger screen and improved speed on startup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    liking it very much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2019 MacBook PRO 16" was replacing a 2013 MacBook PRO 15.5" that was in excellent condition except the sound was no longer working, and I was told it needed a new motherboard and would cost between $400-$600 not counting labor to install, so I opted to simple get a new one. I have been a Mac user about 15 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Olivia was wonderful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my old MacBook Pro finally gave up after 9 years, it was time for another. On a rainy sunny, during Covid my husband and I went to Best Buy and were lucky enough to have Olivia help us. She was knowledgeable, helpful, friendly and tolerated our lack of tech knowledge graciously. She's a true asset!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop, worth the price!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Mac laptop! It is pricy, but worth the money if you have it to spend. You get what you pay for! Something different about this mac opposed to previous versions is the ports are all USB-C so you will need adapters if you don’t already have usb-c cables.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Macbook 16"

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typically Apple - works great, not totally convinced about the control bar but otherwise all good!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very happy with it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Especially like the fingerprint function.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent update for who are looking for big screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, easy, customer friendly,SAFE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a dozen or so transactions, 10+ purchases and 1 return. All have been easy, from web site purchase to pick up, customer friendly - staff at pick up were friendly, conscientious, fast and professional. And SAFE It has made transitioning my Office to my home office very manageable. Thanks again Jack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop Available

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most secure and most reliable computers available! Will never buy a PC again unless it’s to build my own desktop for gaming. My last MacBook lasted me 8 years and was still running strong but wanted an update. Always recommend Apple Products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Classically Wonderful Apple Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This MacBook Pro is exactly what you'd expect it to be. The transition from my previous laptop was a breeze, and it functions exactly as you'd expect any Apple product to function - flawlessly. The only downside is that it requires dongles upon dongles to connect devices as it only has USB-C ports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Mac Book

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m excited to own another great Apple Computer as I’ve been a MacMan since 1999. I very much appreciate the technology and not having to deal with viruses and malware which causes so much frustration and wasted time. I now own Mac’ Desktop, MacBook, and IPhone which I can sync for all my use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Pro 10/10

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for school cause of covid, and I couldn't be more happier. Probably not the best "first time laptop", but definitely worked perfectly. Took sometime to navigate through the tools, and getting use to the keyboard. Other than that I have no complains what so ever !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales associate was very helpful and courteous. Didn’t try to talk us into anything bigger/faster just stuck to what we needed. Asked about accessories needed and explained the new Geek plans. Walked us to their desk and they helped set us up, and took great care of us!

    I would recommend this to a friend