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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2808 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the MacBook Pro 16" for its impressive performance and large screen size, frequently praising its ease of use and the innovative Touch Bar. While some users mention the high price point and heat generation, many appreciate the lightweight design and excellent speakers. Concerns about the limited port selection and fan noise were also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 2,808 reviews
  • Rated 4 out of 5 stars

    Ok Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer itself is good. Just don't like that the only ports it has is usb-c. Not a fan of apple products in general but have this because I need it for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement for Earlier MacBook!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great replacement for earlier version of MacBook Pro we had been using.

    I would recommend this to a friend
  • Pros mentioned:
    Touch bar

    Rated 1 out of 5 stars

    It’s a MacBook, but it wasn’t ready.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fourth MacBook Pro, and it is the least impressive. I will make this brief, I am a long time Apple fan, but this product needs to be fine tuned before selling. Not impressed. First of all, the battery is AWFUL. I can’t even compare it to my previous MacBook, it’s more like a windows PC. I might be able to pull 45 minutes of web surfing. This, by itself makes me the most upset. Second - the cooling fan on this model is off the chain. It is always on, blows hot, and is in a bad location. Not to mention, it is incredibly loud. Third - I know this is not ‘new’ but the only having a USB-C to charge with, come on... the Mag charger system was the best. Fourth - Apple, when I pay over $2500 for a laptop, I would expect it to come with the full length charging cable. It doesn’t include the length of cable to plug the charger into the wall. Instead it is a ‘wall wart’ charger. Gotta buy the length to make it work. Now, for the good - it’s a Mac. The software is the best. It’s pretty fast, and the hard drive is snappy with the solid state. The screen is amazing, Touch Bar is amazing and the finger print reader works great. Apple removed the light up Apple on the lid, but oh well. Overall, unless you absolutely HAVE to have a new MacBook, I would give this terd a year or more to get a better product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop out there for my needs.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Nothing to complain about. This computer works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Awesome Mac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased Mac computers, so far this is absolutely the best.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    The sceen died on me in less than 5 months

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this MBP to upgrade from my older model. Was on vacation a day after I purchased it and didn't open it until a month later. I had a hard time with the display and the contrast, but didn't think twice about it, I figured it was normal and my eyes were just adjusting. Suddenly the computer began to over heating and my hands would become very warm from laying my hands down when typing, eventually one day the screen died on me into a gray screen. I purchased a monitor hoping I could at least use it, but not a separate monitor worked for me. The Mac Book was not moved around and only sat on my desk.. It must have been a faulty product. After several calls to Apple with no solution, I had to make an appointment and drop off my computer A WEEK later to an Apple authorized repair store.. It's been almost an entire month and I still don't have my computer. I was told it was ONLY the screen, unless they are checking every mega pixel.. I don't know why it's not complete. I know it was not only the screen since I experienced other things not related to the screen only. I'm very disappointed because I had to go out of my way and purchase another computer just to be able to do my work after purchasing the latest top of the line MBP.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new laptop. Service was great at local best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine! Runs great, fast and smooth. Been great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for someone I bought this as a gift for someone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the newer MacBook Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been so good for school and it plays games really well too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally made the switch to a MacBook and couldn’t be happier with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product. a really good value for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for a 2011 MacBook Pro 15. I just wish it had a disc drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Results

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend it is very good. It works as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Pro purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent apple product combined with superb Best Buy customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2019 MacBook Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mac is in excellent condition, I’m happy with it and can’t complain!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Xmas gift

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter loves it. She will be a senior and it works very well for her

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product - Definitely will purchase again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product - Definitely will purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love apple product what can I say. Open box deal save hundreds off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    responsiveness. This laptop.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to have finally been able to buy a laptop with the power of this Apple product.

    I would recommend this to a friend