Customer Ratings & Reviews

The computer itself is good. Just don't like that the only ports it has is usb-c. Not a fan of apple products in general but have this because I need it for work.

This is a great replacement for earlier version of MacBook Pro we had been using.

This is my fourth MacBook Pro, and it is the least impressive. I will make this brief, I am a long time Apple fan, but this product needs to be fine tuned before selling. Not impressed. First of all, the battery is AWFUL. I can’t even compare it to my previous MacBook, it’s more like a windows PC. I might be able to pull 45 minutes of web surfing. This, by itself makes me the most upset. Second - the cooling fan on this model is off the chain. It is always on, blows hot, and is in a bad location. Not to mention, it is incredibly loud. Third - I know this is not ‘new’ but the only having a USB-C to charge with, come on... the Mag charger system was the best. Fourth - Apple, when I pay over $2500 for a laptop, I would expect it to come with the full length charging cable. It doesn’t include the length of cable to plug the charger into the wall. Instead it is a ‘wall wart’ charger. Gotta buy the length to make it work. Now, for the good - it’s a Mac. The software is the best. It’s pretty fast, and the hard drive is snappy with the solid state. The screen is amazing, Touch Bar is amazing and the finger print reader works great. Apple removed the light up Apple on the lid, but oh well. Overall, unless you absolutely HAVE to have a new MacBook, I would give this terd a year or more to get a better product.

So far, so good. Nothing to complain about. This computer works perfectly.

I have always purchased Mac computers, so far this is absolutely the best.

I purchased this MBP to upgrade from my older model. Was on vacation a day after I purchased it and didn't open it until a month later. I had a hard time with the display and the contrast, but didn't think twice about it, I figured it was normal and my eyes were just adjusting. Suddenly the computer began to over heating and my hands would become very warm from laying my hands down when typing, eventually one day the screen died on me into a gray screen. I purchased a monitor hoping I could at least use it, but not a separate monitor worked for me. The Mac Book was not moved around and only sat on my desk.. It must have been a faulty product. After several calls to Apple with no solution, I had to make an appointment and drop off my computer A WEEK later to an Apple authorized repair store.. It's been almost an entire month and I still don't have my computer. I was told it was ONLY the screen, unless they are checking every mega pixel.. I don't know why it's not complete. I know it was not only the screen since I experienced other things not related to the screen only. I'm very disappointed because I had to go out of my way and purchase another computer just to be able to do my work after purchasing the latest top of the line MBP.

I love the new laptop. Service was great at local best buy

Love this machine! Runs great, fast and smooth. Been great

It was a gift for someone I bought this as a gift for someone

This computer has been so good for school and it plays games really well too.

Finally made the switch to a MacBook and couldn’t be happier with it.

excellent product. a really good value for the money

This was a replacement for a 2011 MacBook Pro 15. I just wish it had a disc drive.

I recommend it is very good. It works as it should.

Excellent apple product combined with superb Best Buy customer service.

Mac is in excellent condition, I’m happy with it and can’t complain!

My granddaughter loves it. She will be a senior and it works very well for her

Excellent product - Definitely will purchase again.

I just love apple product what can I say. Open box deal save hundreds off

So happy to have finally been able to buy a laptop with the power of this Apple product.