Customer Ratings & Reviews

So far so good, the computer works as advertised .

Quality product and great service at Best Buy sales

I love my MacBook Pro. But I was a little disappointed that they sent a different color that I ordered.

Was a smooth process for an online purchase, I went to the store and picked up the unit and everything was completed swiftly.

This is an awesome laptop for photo, video editing.

Great Computer for business work, Tons of storage.

Still wishing for touchscreen or upgrade of some sort so I don’t have to buy a completely new computer

So far Im ok with this purchase. I thought that it was loaded with more programs than it came with.

This MacBook Pro is awesome -- the battery life isn't that great but the capabilities of this machine are tremendous.

Awesome machine, really fast unfortunately it doesn’t have enough ram for my needs.

Really nice computer. It's missing an SD card reader which is the only major regret.

I purchased this 16" MacBook Pro laptop computer because of the good reviews. I'm one satisfied customer!

We were initially happy with our macbook pro 13" model until we began working from home due to covid-19. We purchased the 16" model as an "upgrade" and it literally lasted 30 days before it started rebooting continuously on startup, getting excessively hot, and shutting down. Tried reinstalling MacOS from recovery mode, same problem, gets to about 9 minutes remaining and then shuts down and reboots. I'm able to boot up in safe mode but that's about it and I can't access my companies software in that mode so it's basically completely useless. Apple wants us to bring it in for them to assess it, which is fine, but it leaves us without a computer to work from home on during the meantime. Best Buy would not help as it was outside the 15 day return period. Overall I am just totally not satisfied with this product for the amount of money we spent on it.

Recent purchase and continue to discover what it offers! Love the quick sign in option with fingerprint recognition!

Best Buy sold us this product as new - it was an open box. Within 2 weeks we were back as the computer was running hot and it's battery life was only a few hours. Their geek squad said it was good, but within 3 more months we were back again - this time the computer wouldn't turn on and there was a burning smell. Best Buy said it was too late to return even though we had previous issues and the computer was obviously bad from the start. Don't buy open boxes from Best Buy - it might be a lemon someone else returned and Best Buy doesn't stand by the sale. We are now forced to deal directly with Apple under their Apple Care.

I like the larger screen and the keyboard, the keys work better than the older units.

Laptop is nice. Didn’t realize you couldn’t put apps on it but I’ll live

OS X Catalina is trash 64 bit only and that makes things difficult if your are migrating from an older generation

The computer super good. What I did not like is that a key on the keyboard failed and I had to return it and they told me that they did not have in stock and that it would take about 4 days to bring me another one so I could not accept it since I do not live in Mcallen and could not return in a short time

Love this computer, haven’t used it enough yet to touch all the programs. But great so far