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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2808 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the MacBook Pro 16" for its impressive performance and large screen size, frequently praising its ease of use and the innovative Touch Bar. While some users mention the high price point and heat generation, many appreciate the lightweight design and excellent speakers. Concerns about the limited port selection and fan noise were also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 2,808 reviews
  • Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent process and pickup was easy!! Amazing product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer, I’m very happy with all the features the computer offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, practical for everyday tasks. Love and will last forever if you don't want to worry about an upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it from Best Buy and this laptop is having good life. Worth to buy in Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    MacBookPro Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new MacBookPro; however I think the instructions for adjusting text, etc. is very complicated. So I am having to use a magnifying sheet across screen to read the tiny print. Wish they would quit improving things as earlier model was very easy to make adjustments

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Very pleased!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The online description of this MacBook Pro 16" was clearly stated making it easy to compare to what I had used for the past 9 years. Of course, I'm totally sold on Apple products so it was just a matter of which size, memory, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Beautiful laptop that overheats too easily

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, it’s a beautiful laptop, very sleek and relatively easy to use. However, it has major problems with overheating that led me to return it after only three weeks. The keyboard got hot to the touch while streaming a class over Discord, using audio recording software, and accessing spreadsheets online. The last straw was when I turned on the computer and it got warm after 5 minutes using just a web browser. If I can only run one app at a time, plug the charger in only on the right side to avoid the temp sensors freaking out, and have to buy a cooling pad to keep it from overheating, it’s not much use. Get something else if you’re looking to do high-impact projects.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Usb

    Rated 5 out of 5 stars

    Good Option

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent laptop but lacks HDMI and USB ports. It helps a lot to have an Intel processor

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Upgrade to new MacBook Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great out of the box. This product is an upgrade from previous versions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Initial set-up error a decade old!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took advantage of a Black Friday deal and grabbed a really good MacBook. In the initial setup, repeating the initial setup, the second question is what country are you in. The computer would not take any input. I am in the US. No amount of tapping on the keypad or enter would work. I looked up the failure. It apparently has been an issue for over a decade, a decade. You have to hit the space bar instead. This is crazy (Apple should at least note that in the setup if they aren't going to fix the code). The machine seems to be working fine, but I have offered little challenge yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best MacBook Pro Ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This MacBook Pro is the best laptop ever. I’ve been a PC guy my entire life but have owned iPhones and iPads for years. I last had the surface pro 6 and finally made the switch to MacBook and keep my life all sync’d now that I have a 16 month old. My buddy has always told me once you go Mac you never go back. I can now finally agree with him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home work Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer at a fare price. the only thing was when I purchased the computer they had on sale with 500.00 off and the next week it had another 100.00 off. I called and they would not grant me the extra 100.00 off because it was for Black Friday. They are nominally good at honoring this kind of thing but it is what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent business computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems and the employee love them very much intend to get more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Once You Go Mac...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new MacBook Pro - 16 inch. It is perfect size and I can use it on my desk very well, but can also take it with me. I have been using Mac for years and as they say, "Once you go Mac, you never go back." My new computer is incredibly fast and I would recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best laptop ever made

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I waited years for them to finally get rid of the butterfly keyboard. If you are suffering with the butterfly keyboard, trade that crap in and buy this. You won't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Mac for my kid and later she changed her mind. BB is excellent in handling return.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Still very hot when you play game

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I download my World of Warcraft game and can't log in, every time I try to log in the computer shut down and it very hot, it's happened three times, so I decide it time to go back to the store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    mackbook pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall great experience associate very helpful with all dealings with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. It’s easy to work on it. ⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item came quick and it works like a charm, I love my Mac book.

    I would recommend this to a friend