Customer Ratings & Reviews

Excellent process and pickup was easy!! Amazing product.

Excellent computer, I’m very happy with all the features the computer offers.

Great laptop, practical for everyday tasks. Love and will last forever if you don't want to worry about an upgrade.

I bought it from Best Buy and this laptop is having good life. Worth to buy in Best Buy.

I really like my new MacBookPro; however I think the instructions for adjusting text, etc. is very complicated. So I am having to use a magnifying sheet across screen to read the tiny print. Wish they would quit improving things as earlier model was very easy to make adjustments

The online description of this MacBook Pro 16" was clearly stated making it easy to compare to what I had used for the past 9 years. Of course, I'm totally sold on Apple products so it was just a matter of which size, memory, etc.

First off, it’s a beautiful laptop, very sleek and relatively easy to use. However, it has major problems with overheating that led me to return it after only three weeks. The keyboard got hot to the touch while streaming a class over Discord, using audio recording software, and accessing spreadsheets online. The last straw was when I turned on the computer and it got warm after 5 minutes using just a web browser. If I can only run one app at a time, plug the charger in only on the right side to avoid the temp sensors freaking out, and have to buy a cooling pad to keep it from overheating, it’s not much use. Get something else if you’re looking to do high-impact projects.

excellent laptop but lacks HDMI and USB ports. It helps a lot to have an Intel processor

Worked great out of the box. This product is an upgrade from previous versions.

I took advantage of a Black Friday deal and grabbed a really good MacBook. In the initial setup, repeating the initial setup, the second question is what country are you in. The computer would not take any input. I am in the US. No amount of tapping on the keypad or enter would work. I looked up the failure. It apparently has been an issue for over a decade, a decade. You have to hit the space bar instead. This is crazy (Apple should at least note that in the setup if they aren't going to fix the code). The machine seems to be working fine, but I have offered little challenge yet.

This MacBook Pro is the best laptop ever. I’ve been a PC guy my entire life but have owned iPhones and iPads for years. I last had the surface pro 6 and finally made the switch to MacBook and keep my life all sync’d now that I have a 16 month old. My buddy has always told me once you go Mac you never go back. I can now finally agree with him.

Excellent computer at a fare price. the only thing was when I purchased the computer they had on sale with 500.00 off and the next week it had another 100.00 off. I called and they would not grant me the extra 100.00 off because it was for Black Friday. They are nominally good at honoring this kind of thing but it is what it is.

No problems and the employee love them very much intend to get more.

I absolutely love my new MacBook Pro - 16 inch. It is perfect size and I can use it on my desk very well, but can also take it with me. I have been using Mac for years and as they say, "Once you go Mac, you never go back." My new computer is incredibly fast and I would recommend it to everyone.

Glad I waited years for them to finally get rid of the butterfly keyboard. If you are suffering with the butterfly keyboard, trade that crap in and buy this. You won't regret it.

Bought a Mac for my kid and later she changed her mind. BB is excellent in handling return.

I download my World of Warcraft game and can't log in, every time I try to log in the computer shut down and it very hot, it's happened three times, so I decide it time to go back to the store.

overall great experience associate very helpful with all dealings with this

I love this computer. It’s easy to work on it. ⭐️⭐️⭐️⭐️

The item came quick and it works like a charm, I love my Mac book.