Customer Ratings & Reviews

Love all the capabilities of this computer. So many fun new things to learn.

great computer with I had one for myself this one is for the Doctor in the family.

Quality is what I expect from Apple products. Great screen, good build, very fast. My only issue is that the battery drains very quickly. Overall, good value and would recommend.

Works great being an open box item came in with all accessories

Great value and price. Figure second laptop in 10 years

This is a great computer for mac users.. very easy to set up and even easier to use.

Have experienced nothing but positive results to this point. Highly recommend it.

We bought open box bit like new. Its been about a month and my daughter loves it.

Ok great product thanks a lot Best Buy I enjoy it so far

This is my fourth MacBook Pro, and it is the least impressive. I will make this brief, I am a long time Apple fan, but this product needs to be fine tuned before selling. Not impressed. First of all, the battery is AWFUL. I can’t even compare it to my previous MacBook, it’s more like a windows PC. I might be able to pull 45 minutes of web surfing. This, by itself makes me the most upset. Second - the cooling fan on this model is off the chain. It is always on, blows hot, and is in a bad location. Not to mention, it is incredibly loud. Third - I know this is not ‘new’ but the only having a USB-C to charge with, come on... the Mag charger system was the best. Fourth - Apple, when I pay over $2500 for a laptop, I would expect it to come with the full length charging cable. It doesn’t include the length of cable to plug the charger into the wall. Instead it is a ‘wall wart’ charger. Gotta buy the length to make it work. Now, for the good - it’s a Mac. The software is the best. It’s pretty fast, and the hard drive is snappy with the solid state. The screen is amazing, Touch Bar is amazing and the finger print reader works great. Apple removed the light up Apple on the lid, but oh well. Overall, unless you absolutely HAVE to have a new MacBook, I would give this terd a year or more to get a better product.

1st MacBook and wow what an awesome screen.Definitely but another

Apple made this product Easy to use , very convenient!

This was purchased for a job and has been wonderful to use..I have had no problems.

This is a great replacement for earlier version of MacBook Pro we had been using.

You can never go wrong if you have an apple. Apple makes your life fruitful.

The top of the line. Best quality and with Best Buy, best price.

I purchased this MBP to upgrade from my older model. Was on vacation a day after I purchased it and didn't open it until a month later. I had a hard time with the display and the contrast, but didn't think twice about it, I figured it was normal and my eyes were just adjusting. Suddenly the computer began to over heating and my hands would become very warm from laying my hands down when typing, eventually one day the screen died on me into a gray screen. I purchased a monitor hoping I could at least use it, but not a separate monitor worked for me. The Mac Book was not moved around and only sat on my desk.. It must have been a faulty product. After several calls to Apple with no solution, I had to make an appointment and drop off my computer A WEEK later to an Apple authorized repair store.. It's been almost an entire month and I still don't have my computer. I was told it was ONLY the screen, unless they are checking every mega pixel.. I don't know why it's not complete. I know it was not only the screen since I experienced other things not related to the screen only. I'm very disappointed because I had to go out of my way and purchase another computer just to be able to do my work after purchasing the latest top of the line MBP.

impressive product !!! was upsold to this MacBook - glad we didi so.

This was a replacement for a 2011 MacBook Pro 15. I just wish it had a disc drive.

So far, so good. Nothing to complain about. This computer works perfectly.