Customer Ratings & Reviews

Overpowered computer for most tasks. Excellent build quality. 16 inch screen is impressive and great for multitasking. Display is superb. Lightning fast. Speakers are loud and clear. Perfect computer for my law firm. Battery life is good. Highly recommend for all tasks but the M4 Max is truly for higher power tasks.

As the title states, this machine does not disappoint. While I had initially purchased the 14” variant, it all came down to screen size and with the smaller screen it made working harder. Bigger screen = more possibilities. As side from the screen size debacle, which ever you choose the M4 Max chip has handled every single thing I’ve thrown at it without skipping a beat. This should last for many years to come. Display is amazing and even more so when you dock it up to a proper monitor. Coming from an Intel Mac, this was a past due upgrade and I’m glad I did. Laptop hasn’t overheated nor have I heard any sort of fan noise. This was the same case for the smaller model. If you want the best Apple offers currently it’s going to be the M4 Max chip.

This thing is a beast! Operates my design software programs amazingly! Mac never disappoints. Crystal clear screen and lots of awesome features. Battery lasts for a day and a half of steady use.

The Apple MacBook Pro 16-inch with M4 Max chip is an absolute powerhouse! From the moment I turned it on, I was blown away by its lightning-fast performance, stunning Liquid Retina XDR display, and incredible battery life. Whether I’m editing high-resolution videos, running multiple demanding applications, or simply streaming, this machine handles it all effortlessly. The Space Black finish gives it a premium, modern look, and the 36GB memory + 1TB SSD ensures there’s never any lag. Apple truly outdid itself with this one—it’s easily the best MacBook Pro I’ve ever owned! But what REALLY made my purchase exceptional was the service at Best Buy. The staff was knowledgeable, patient, and provided more helpful insights than when I visited the Apple Store itself! They answered all my questions, helped me compare models, and ensured I got exactly what I needed. I left feeling confident in my purchase, knowing I made the right choice. If you're considering upgrading, don’t think twice—this MacBook Pro is worth every penny, and Best Buy is the place to get it!

As a new Mac user, I’m very impressed with my MacBook Pro 16”. The build quality is excellent, the screen is stunningly clear, and the battery life has been strong so far. It is a bit heavy to carry around, but that comes with the size. I haven’t yet tested it with photo or video editing (the main reason I purchased it), but overall it feels like a reliable and powerful laptop.

I switched from PC laptops to Mac with this purchase after seeing how great the M4 max chip handles programs such as Davinci Resolve and Lightroom/Photoshop. I feel like my productivity and time efficiency has skyrocketed ever since I started working on this thing. The MAX may be a little overkill, but I wanted a little future proofing in there. If you're on the fence between the PRO and the MAX, the Pro is still blazingly fast, but if you don't mind shelling out a little extra for the MAX, you won't be disappointed. Battery life is superb, speed is on fire and the display is just gorgeous and color accurate.

I picked up the MacBook Pro (M4) with 36GB of unified memory and a 1TB SSD, and it’s the first laptop that doesn’t make me compromise. Apps open instantly, timelines scrub smoothly, and heavy multitasking (Chrome tabs, Lightroom, Final Cut/Xcode, Slack, Zoom) never slows it down. The M4 chip feels effortlessly fast while staying cool and quiet—even under sustained loads. The display is stunning: rich contrast, excellent brightness, and super-fluid scrolling that makes long editing sessions easy on the eyes. Speakers are surprisingly full for a laptop, the keyboard is comfortable for long writing sprints, and the trackpad remains best-in-class. Battery life is another highlight; I can work through meetings, edits, and a flight without hugging a charger. Ports cover most of what I need (MagSafe, SD card, HDMI, and multiple high-speed USB-C), so I rarely reach for a dongle. Is it expensive? Yes. But if your time is valuable and your projects are demanding, the performance, thermals, and build quality justify it. This is the rare machine that feels like an investment rather than a splurge. Pros: Blazing performance with generous 36GB memory Gorgeous, color-accurate display that stays bright Quiet, cool, and genuinely all-day battery Great keyboard/trackpad and strong speakers Useful port selection (SD, HDMI, MagSafe, USB-C) Cons: Premium price Still light on legacy ports (USB-A, etc.) If you create, compile, or crunch for a living, the MacBook Pro (M4, 36GB/1TB) is a dependable workhorse that pays you back in speed, stability, and battery life.

Incredible machine. Set up is simple when transferring data from another Mac. Battery life is excellent even when using several large programs and apps. I am thrilled I can use IDEs, several chrome windows, Lightroom, photoshop, all at the same time if I needed to and it wouldn’t even hesitate.

The MacBook Pro 16" is a powerhouse. The display is stunning, the M4 chip delivers lightning-fast performance, and the battery easily lasts all day. Perfect for creative work — video editing, design, multitasking — it handles everything with ease. It’s pricey, but absolutely worth it if you need serious performance in a sleek, reliable package.

great product lots of speed easy to use works well with my sewing programs and connects to all my other Apple products

Love this thing. Runs 32B AI models very quickly and if you walk away and come back, 70B. Battery life is great normally it lasts for a few days with light work. With AI about 30 minutes. Games that can run on this will run great even if poorly optimized. Having 1TB of storage is very nice; became used to having none on mac. Bit expensive but for what it can do and for what's comparable on the market, can't complain too much. Also got it open box while on sale so got it over 1k off. Also the 16' is much better for thermals than the 14'. With AI it you can still touch the computer, with the 14' it hurts. Overall I say I highly recommend it but for the love of god don't drop it.

I purchased this MacBook to replace my ten year old MacBook. So far it is awesome. Works seamlessly with all of my items like iPhone and iPad. Apple provided a way to transfer all of my data and programs from my old MacBook to my new one with no issues. I have only been using it for a few weeks now, but I love it. I love the fingerprint ID to open all my apps. I would definitely recommend this computer and my purchase through BestBuy was very easy. I sure hope it last as long as my last one which was ten years with no problems. The only reason I upgraded was that it was an intel chip and some of the newer Mac software doesnt support the old chips. If I didnt need the upgraded software I would hav e kept using my old laptop. I get a full day of battery life out of this new one. Although I am not using graphic intensive apps.

good computer fast but heavy. i am moving from windows to mac and a bit of a learning curve but worth it

My first purchase was an open box 14” MBP M4 Pro. A $2100 laptop. I returned it because the audio was distorted. The audio was muffled, and the audio was unbalanced. The bass frequencies were over-amplified, and the mid-range and treble frequencies were under-amplified. I returned the laptop thinking that it was just a dud. My second purchase was a new 16” MBP M4 Max. A $3200 laptop. I was very surprised to discover that it’s audio was also distorted. Again, the bass was over-amplified and the mid-range and treble were both under-amplified. And the over-all sound was muffled. It sounded like someone had thrown a blanket over the speakers. This time, I did a little experimentation and discovered that the problem was not with the laptop speakers. The audio had the same unbalanced sound when I used a set of headphones instead of listening via the laptop speakers. I googled the problem and found that others have experienced the same problem. I tried several recommended fixes, but nothing worked. A third party equalizer helped, Boom 3D, but I could never get it to sound natural and balanced without using extreme eq settings which introduced a lot noise and a unique distortion of their own. I concluded that the problem was either in the audio chip or in the audio driver. I never tested the digital audio chips input to see if recorded audio was distorted but the laptop. For all I know, the audio encoder might work just fine. But either the decoding hardware (or software) was definitely sub-standard. I returned the laptop. My third purchase was identical to my second, a new 16” MBP M4 Max. The audio is better, but not perfect. By using the Boom 3D equalizer, I am able to make the sound somewhat balanced and true. It’s good enough I guess, but it’s a bit disappointing considering that it’s a $3200 laptop (on sale). But a new problem popped up in laptop number three. The scrolling is not smooth in the web browser. I googled it, and this problem has been reported on and off for a while. The first two laptops had silky smooth scrolling, but this one is noticeably sticky and jerky. All three laptops were fully updated. What is up with Apples Quality control on the M4 MBPs ?

This Macbook Pro is an absolute beast. Fast, well made. What an incredible machine. Looking forward to many years of good use! BestBuy had a GREAT deal on it and using my BestBuy credit card led to $285 in rewards certificates, enough to buy a new externa SS hard drive to store my photos on.

Worked with the Best Buy sales associate on an open box that was a bit more "open box" than what was on the online description. The associate was extremely helpful and managed to set me up with a sweet discount I couldn't refuse. I love that Best Buy can be flexible with their customers. Overall purchase experience was great and as for the Mac. It's a Mac they are always great.

Computer is amazing no lag in video production, definitely enough Battery for long-term editing and music production.

Upgraded my old 16” MacBook Pro (2019 model) that was running on Intel Core I9 and bought the 16” MacBook Pro (2024 model) running on Apple Max4. My old computer was good, but there is no comparison between the two; so far, I really like this new one. This is my third Apple computer and I’ve always gotten good service from them. I won’t go back to MicroSoft based products; keep up the good work Apple!

Smooth Performance and All-Day Reliability Using the MacBook Pro 16-inch as been a great experience — it’s fast, quiet, and handles everything I need without slowing down. The screen looks amazing, and the battery easily lasts through my workday.

I always wanted this laptop because I knew the power of Macbook pro, I run a local LLM and it runs smoothly with long battery life. FYI, I got this laptop for $2000 as a open box excellent condition.