Customer Ratings & Reviews

Love this thing. Runs 32B AI models very quickly and if you walk away and come back, 70B. Battery life is great normally it lasts for a few days with light work. With AI about 30 minutes. Games that can run on this will run great even if poorly optimized. Having 1TB of storage is very nice; became used to having none on mac. Bit expensive but for what it can do and for what's comparable on the market, can't complain too much. Also got it open box while on sale so got it over 1k off. Also the 16' is much better for thermals than the 14'. With AI it you can still touch the computer, with the 14' it hurts. Overall I say I highly recommend it but for the love of god don't drop it.

I purchased this MacBook to replace my ten year old MacBook. So far it is awesome. Works seamlessly with all of my items like iPhone and iPad. Apple provided a way to transfer all of my data and programs from my old MacBook to my new one with no issues. I have only been using it for a few weeks now, but I love it. I love the fingerprint ID to open all my apps. I would definitely recommend this computer and my purchase through BestBuy was very easy. I sure hope it last as long as my last one which was ten years with no problems. The only reason I upgraded was that it was an intel chip and some of the newer Mac software doesnt support the old chips. If I didnt need the upgraded software I would hav e kept using my old laptop. I get a full day of battery life out of this new one. Although I am not using graphic intensive apps.

I always wanted this laptop because I knew the power of Macbook pro, I run a local LLM and it runs smoothly with long battery life. FYI, I got this laptop for $2000 as a open box excellent condition.

My first purchase was an open box 14” MBP M4 Pro. A $2100 laptop. I returned it because the audio was distorted. The audio was muffled, and the audio was unbalanced. The bass frequencies were over-amplified, and the mid-range and treble frequencies were under-amplified. I returned the laptop thinking that it was just a dud. My second purchase was a new 16” MBP M4 Max. A $3200 laptop. I was very surprised to discover that it’s audio was also distorted. Again, the bass was over-amplified and the mid-range and treble were both under-amplified. And the over-all sound was muffled. It sounded like someone had thrown a blanket over the speakers. This time, I did a little experimentation and discovered that the problem was not with the laptop speakers. The audio had the same unbalanced sound when I used a set of headphones instead of listening via the laptop speakers. I googled the problem and found that others have experienced the same problem. I tried several recommended fixes, but nothing worked. A third party equalizer helped, Boom 3D, but I could never get it to sound natural and balanced without using extreme eq settings which introduced a lot noise and a unique distortion of their own. I concluded that the problem was either in the audio chip or in the audio driver. I never tested the digital audio chips input to see if recorded audio was distorted but the laptop. For all I know, the audio encoder might work just fine. But either the decoding hardware (or software) was definitely sub-standard. I returned the laptop. My third purchase was identical to my second, a new 16” MBP M4 Max. The audio is better, but not perfect. By using the Boom 3D equalizer, I am able to make the sound somewhat balanced and true. It’s good enough I guess, but it’s a bit disappointing considering that it’s a $3200 laptop (on sale). But a new problem popped up in laptop number three. The scrolling is not smooth in the web browser. I googled it, and this problem has been reported on and off for a while. The first two laptops had silky smooth scrolling, but this one is noticeably sticky and jerky. All three laptops were fully updated. What is up with Apples Quality control on the M4 MBPs ?

Smooth Performance and All-Day Reliability Using the MacBook Pro 16-inch as been a great experience — it’s fast, quiet, and handles everything I need without slowing down. The screen looks amazing, and the battery easily lasts through my workday.

In love! The fast laptop I've used! Top notch! Best Buy keeps them in stock! Battery life is insane!

Great laptop. Many features. Large storage capacity. Clear graphics. Fast operating speed

I love pretty much everything about it, the screen the the keyboard and speed of the latest Chip but the weight and the size of 16 inch is a bit too much.

Super powerful and easy to navigate MacOS. Some creator apps native to Apple are relatively cheap compared to adobe. Great battery life, great ergonomics and the build feels quality

Good product, very efficient for programs with good battery life, but it is somewhat heavy.

My son raves about this MacBook Pro. He uses it mostly for heavy video editing but general use as well. He's more than happy with it. Integrates really nicely if you have an iPhone as text messages, file transfers, etc. are seamless. If you are trying to decide between the 14" and 16" models, I'd highly recommend 16", especially for editing. You will wish you had if you didn't.

This works well for my photography needs with editing. The speed and color accuracy make my work flow much quicker. I don't know why I waited so long. Actually I do. The Macbook is expensive, but it's worth the money.

So far, no complaints. Very fast. The battery lasts forever compared to my Intel MacBook Pro.

The Space Black MacBook Pro M4 is arguably the most refined Pro laptop Apple has ever made. Its improved power, display, ports, and stunning new finish set it apart for professionals who demand the best. If you need top-tier performance and love that premium Space Black look, this machine stands at the pinnacle of Apple’s offerings—though for more casual users or those prioritizing lightness, the MacBook Air could suffice. This is a best-in-class device for those who need uncompromising capability

Upgraded from a 2019 MacBook Pro and am so happy I chose this laptop, it's so much faster at processing, more storage and I love the Space Black color.

Amazing apple laptop and comes with specs that can handle anything you throw at it! I’m excited with what apple is bringing to the the table and look forward to the future of the MacBooks.

If you are like me and thinking about ditching Microsoft, I highly recommend you do. It takes a little adjustment but it sure is nice to have a computer that's fast and simply just works all the time!

Love the macbook and the screen is very nice to use. The keyboard feels high quality, The screen looks great for movies and such but not really color accurate for photographers or video editing..It seems snappy when doing light tasks but when you step it up to lengthy video editing projects thats when things start to show the weakness in the gpu vs a 4060 or 4070 laptop and thats where I need the color accuracy so unfortunately its going back and I am going with an Asus pro art 16 with the 4070 gpu and OLED display with true color accuracy maybe in 2026! Apple is still lacking in the availability of software you get on a windows machine

This was a great buy for me , performance is much better than my previous laptop speed is better, battery life is great storage is excellent. I was expecting to pay a lot more than i did.

Computer was like Brand New, its been a big upgrade from our previous set up. The sales person gave us a great rundown of what the computer was capable of and its helping us a lot.