Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$3,499.00

Customer reviews

Rating 4.9 out of 5 stars with 227 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the MacBook Pro 16-inch Laptop for its outstanding overall performance and fast processor speed. Many users highlight the impressive battery life and ample storage capacity. The sleek and lightweight design, combined with a substantial amount of RAM, further enhances the user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 227 reviews
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Performance is lightning fast!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Apple laptop with the M4 Max chip and 1TB of storage for a few weeks, and it’s been an incredible experience. The performance is lightning fast—whether I’m editing 4K videos, running multiple apps, or just working with dozens of tabs open, it never slows down. The 1TB storage is more than enough for all my files, and transferring data is quick and seamless. Battery life is a standout; I can easily go a full day without reaching for the charger, even with heavy use. The design is sleek and lightweight, the display is stunning with vibrant colors and sharp details, and the keyboard and trackpad are a dream to use. My only complaints are the steep price and the limited number of ports, but if you’re looking for top-tier performance, long battery life, and ample storage, this laptop is absolutely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    MacBook Pro WINS!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the MacBook Pro w/ M4 Max Chip technology, Mac has been my goto Computer for the last 12 years along with all of my other Apple products! Purchased my last MacBook Pro in 2014 and it’s never let me down! It was just time for an Upgrade! HURRAY ME!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Decision Ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this photograph editing for my business. I’ve always been an HP person but out of the box and I’m already in love with this MBP. The only thing that I’m still working on is opening and closing pages because those options are in opposite corners. I love this and hate I waited so long to get a MBP

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Labtop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible display and very fast. Great upgrade from my old macbook air

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Laptop!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop... Purchased to replace my M1 Mac Book Pro 16". Super fast, screen is great, keyboard and trackpad have a great feel. I use of all around computing and keeping up with my photography shoots when on the road. Price was better than at Apple. Best Buy staff were very helpful.Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Journey Through Time

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a 2015 MacBook Pro and this thing is amazing. It feels like I just time traveled.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Don’t wait. Just buy.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can afford it, get it. This is my first MacBook and I don’t regret it one bit, even though it is beyond my skill level. It’s just a great thing to have, but it’s also something you’ll want to work on and maybe even learn something new. Get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac Book Pro

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MacBook Pro is sleek, powerful, and reliable. Incredible display, smooth top performance, and all-day battery. Fast, flawless, perfect for work; it has a stunning screen, amazing speed, and battery that lasts all day. Apple MacBook Pro exceeds my expectations: lightning speed, sharp display, and powerful speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Major Upgrade!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a major upgrade from my previous model (mac intel).

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    The best laptop on the market

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product. Apple makes great MacBooks, currently the best option on the market. This MacBook is swift, and I got it at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Makes a great business computer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting a Mac for years. Finally splurged and made this big girl business purchase. Love the speed and crispness of everything. Best purchase for my business yet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Service. Fast pick up. Laptop is powerful, very recommended for a tech startup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for a specific user - very powerful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, but I would recommend more RAM for anyone using Adobe products regularly. May be a little overkill for the average user who doesn't have a need to edit graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Apple Stuffs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That looks good so far, look like a new one. First time using it and still tryna find something to complain :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, exactly what was needed and worked just as described

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Banger !!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If IF you can AFFORD this THAN YOU SHOULD BE purchasing it.. nothing better ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device and buying experience very satisfied

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nightmare - Don’t Buy From Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a brand new MacBook Pro M4 and was shipped a used Google chrome laptop in a used MacBook Pro case. The headache of trying to receive the correct item was so unimaginable I eventually just asked for a refund. I will willingly pay for this from a different provider. What’s worse, the Best Buy employee who took my order lied to me to get me to sign up for Best Buy Plus. He said I’ll get $10 for every $100 I spend, a blatant lie. Not only did an employee blatantly lie to me, but I was sent a used & incorrect item for what was supposed to be a brand new product. The lack of customer service help was astonishing enough to make me want to leave this review as a cautionary tail. The lack of customer service willingness to mediate the situation was also astonishing. I hope this saves someone time

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size, Storage capacity

    Rated 5 out of 5 stars

    Downright solid, beautiful performance, at a price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still pretty old school in how I approach buying computers. I tend to run what I buy into the ground before I buy a new one, and I was literally coming from a MacBook Pro 2015 prior to this. The only reason I even moved to a new computer was due to the fact that updates, for even applications like Microsoft Office, were not updating anymore. That being said, the price tag is a bit hefty - but I am once again very happy with my purchase. I am a software engineer and do not game at all really, so I'm primarily focused on productivity applications and video and photo editing as a hobby The screen is beautiful, the keyboard is great, and the thing that probably shocked me the most was how resilient the battery is. It lasts a really long time every charge, and that's even with connecting a second monitor for work. The extra money for the SSD being 1 TB was also a consideration, as my last laptop had a 512 gb SSD and the way things go, space became an issue to balance. Not with this computer. The 36 GB of memory also has kept all my applications running super fast (even when I leave them open for days), and I am able to run a lot of different things at once without worrying. In conclusion, I feel to some extent you get what you pay for with things like this. I think about how much I rely on this for so many tasks, and given the life I got out of my last computer, the price tag made me hesitant - but after using it for months now I am very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Processor speed

    Rated 5 out of 5 stars

    Overpowered and Superb

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpowered computer for most tasks. Excellent build quality. 16 inch screen is impressive and great for multitasking. Display is superb. Lightning fast. Speakers are loud and clear. Perfect computer for my law firm. Battery life is good. Highly recommend for all tasks but the M4 Max is truly for higher power tasks.

    I would recommend this to a friend