Customer Ratings & Reviews

I really like the product I would definitely recommend other people to buy it

Computer was brand new and came with all the original parts and accessories. Great investment.

The perfect computer and the salespeople were beneficial

Best Buy’s excellent sales and finance staff guided me my best purchase options on my new MacBook Pro!

Love this MacBook. I upgraded from the 13in to the 16in and it was the best purchase I have made

I have wanted since 2 years ago! The product is amazing and the people who work in there too

Has always Apple products are the best. Best Buy offers Superior pricing customer service and tech support. I am a total member customer have nothing but excellent things to say about them

I love it. I’ve always wanted a laptop. Definitely one of my favorite devices.

They were very excellent with the purchase I made, they served me in a very effective manner. Thanks God bless You

its like the one. i bought. few ears ago with more features

Product was as described and in perfect condition for being refurbished!

I am happy with the black laptop, but I haven't opened the white mouse. I am planning to return the mouse for a black mouse.

The prices isn’t amazing for great computer and great software

This was an openbox item classified as "Excellent" and happy with the quality of the mac. Mac felt new, no cosmetic issues or anything like that. Rated only 3 for following reasons, 1. Did not come up with user guide or any material that usually comes with unopened item. 2. History of the mac is, someone purchased it on Dec 6, returned on Dec 10 and bestbuy restored to factory setting on Jan 10. I bought this as Open Box on Jan 15, delivered Jan 18 with guarantee that I will have full 1 year warranty from Apple. But this only has warrant until Dec 6. I have already contacted Apple and they have not able to restore it to 1 year warranty so far. Point is, Bestbuy even though restored to factory settings, they did not ensure the Apple warranty is restored properly. So if you want to enjoy full warranty, please do not buy openbox or make sure you are fine with reduced warranty. Bestbuy should be explicit about this and not hide the fact that original warranty with openbox item will be reduced.

Very good and works for me. I bought the device for work and it meets and exceed my expectations. This is my first apple computer.

I was so happy this computer was in stock.. my associate was very helpful and explained everything really well.

My daughter loves the computer and monitor! The service was great!

Purchased this MacBook on release day and it was stellar. Definitely and upgrade from my intel MacBook.

The assistance of the Geek Squad and the sales person helped me select the best option for me in the purchase of a new computer when mine became obsolete

The Forsyth team did a great job all around. I left very very satisfied.