Customer Ratings & Reviews

product seems to be working well, had to reinstall OS due to some minor glitching that’s likely just from the hard drive not being fully reformatted before reselling it. but the way my box arrived was :(( i know its ups as well but thought id make it known in case there’s anything that can be done about ensuring safe delivery. luckily the best buy refurb sticker around the macbook product box was still there and didn’t look peeled away and the mac itself looks beautiful

Such an excellent computer, I use it for my Masters program. It has not giving me no problems at all. I absolutely love my computer. The battery charges fast and this computer doesn’t heat up while charging like others. Definitely worth the price and the hype about it!!!

I love Mac computers and I’m so excited that my dad who has never owned a computer has this computer for his first time. It’s a great size and it’s super slick looking.

I looked for the specific model because of the photography work that I do and I need the larger screen. I love the matte black finish too. I’m very happy with my purchase.

This is my 3rd MacBook Pro and so far it’s my favorite. I love the sleek look, sound and image. Also the battery lasts a really long time. My only complain would be that it’s a little heavy, but it’s bigger than my previous ones.

So Sleek, So Powerful, So Easy! Simple to use out of the box. A needed tool for content creators.

wonderful computer for my daughter's first year of college , great apple product and size screen

Excellent equipment, I increased my productivity by 30% thanks to the speed of this new laptop. Apple is undoubtedly a solid brand in terms of the quality and performance of its devices. Plus, the price was excellent.

Very good product. I got at $250 discount compared to the original price. Fast and perfect for my data science programs.

I’ve been using the new MacBook Pro 16” with the M4 Pro chip for a few weeks, and it’s honestly changed how I approach my work. Before this, I was constantly fighting with slow renders, overheating, and random lag that killed my focus. Now, everything just works — smoothly and quietly. I handle video editing, design, and AI tools daily, and this laptop hasn’t flinched once. It’s fast, cool, and reliable — three things I couldn’t say about my previous setup. The display makes editing a pleasure, and the Space Black finish gives it a sharp, professional look. What I didn’t expect was how much it would affect my productivity and mindset. I finish projects earlier, I stay more focused, and I don’t feel drained by my tools anymore. It’s not just about performance — it’s about having a device that makes you enjoy the process again. If you take your work seriously, this MacBook Pro won’t just keep up — it’ll push you forward.

The computer is super fast, It’s a little bulky. I probably could have got away with the 14inch but the speed and responsive is next level. Perfect for editing, data analysis and reporting at work.

I really like this new model Mac book Pro is super fast I do video editing and it delivers on the correct speed, no more waiting ! This unit makes my job done ! My clients are super happy

A solid and reliable computer that is well-designed, if pricey.

I think we love our purchase so far. The design is sleek but simple. I did not know the charger is different now given it is no longer USB-C, so I would recommend you bring your own USB-C charger to charge your phone and this Mac charger (I made a mistake thinking they would be using the same USB-C charger and ended up having no charger to charge the laptop when I traveled...) There was a minor issue with Pages loading and saving when I tried to copy and paste some paragraphs from a research paper into Pages (there rainbow circle kept showing up). That freaked me out because I thought this Super Machine should be able a simple copy and paste and I do not do any heavy video or music editing and I do not open many applications at the same time either. I ended up calling apple support and they remoted into my PC and fixed the issue. They said they must be something wrong with the new OS Updates. Who knows? I am happy with the purchase so far and I hope NOT to see the little rainbow circle showing up again when I do very very simple and basic tasks.

I bought this fantastic product in a great deal and during black Friday sales I also did the price match. The sales executive was very helpful and also the customer service helped to do the price match within few minutes without any question. Thanks to best buy! I would definitely recommend everyone to buy from best buy.

This computer is great. Would recommend it to others.

Great quality, kind of heavy but the specifications are excellent. Best Buy always has the best prices and you can always trust their open box selection so don’t shy away from buying open box. Best Buy is always very flexible and has excellent customer service and support.

Very powerful computer used for my graduate studies in data analytics and data science. I definitely would recommend if you have a heavy workload and need to perform multiple task using various programs.

Great buy. Excellent Performance. Battery Life beyond Expectations.

For my first laptop this is One of the most beautiful laptop I had, I never had a issue with it everything run so smoothly