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Customer Ratings & Reviews

Your price for this item is $2,931.24

Customer reviews

Rating 4.8 out of 5 stars with 269 reviews

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Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-269 of 269 reviews
  • Rated 1 out of 5 stars

    Terrible customer service experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the laptop two weeks before christmas it got lost in the mail during delivery two three weeks of countless phone calls and argument with a customer service line India and an additional two weeks to finally get my laptop picked up at a local location

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy from bestbuy! Buy it directly from apple

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black version of this computer the paint comes defective so i would recommend you to inspect it asap

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Item not ready for pickup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall experience purchasing this item was an unsatisfactory one. I came to pick up my item and it was not available even though they had it in store. I had to cancel my order and purchase it directly in store.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Macbook 16

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a macbook 16 and was a giod price for what it was i guess.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    bestbuy customer service is a joke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been two months, and the issue is still unresolved. The price has dropped by $300 plus tax, and I have been repeatedly promised a resolution without any progress. Can you please ensure that someone competent addresses this matter promptly?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Buy, soon Chapter 11

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy approved and then cancelled my purchase 3 times and gave a fake promise to get customer service to call me within 10 days. No call of course.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Totally unreliable service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely unreliable I have made a plus membership and I want to replace it I went to another Best Buy and they told me I have to replace it in the original store so I make my 1 hour trip to this location and they make me an appointment in the other Best Buy they tell me I can do it there so I went there and no return no service I don't see any store messing around so much with the customers

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You guys are awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This have not received my order this is the worst service I ever experienced

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Top Choice for Mobile Computing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek lines, functional design, and powerful performance make this a top choice for mobile computing

    I would recommend this to a friend