Customer Ratings & Reviews

Great, experience! I would buy this computer again.

Fast and powerful--a little heavy for carrying around, but that was expected.

It was a birthday gift for my daughter and she loves it.

If you want to Price Match, don't bother. (Amazon) Purchased and immediately requested a price match via chat. No issues during chat, everything was fine. 354820816 Credit not applied and did a follow-up approaching 30 days. Was told wrong submission type was done by the original agent, but no worries, re-submitted you should be good. 356125641 E-Mail of denial same day, used BBY Policy of outside of 15 days to request price match. (Failed to see full case details of the clerical error originally) Did an immediate follow-up chat stating the issue of the false denial. 356137222 and since then the run around with over 10 additional case ID's

God Product and excellent support i got form best buy

Absolutely fast and powerful! Wont need anything for a decade!

Awesome screen, great performance! M4 pro macbook is a great buy.

Other than skimping a little on the solid state drive, it’s perfect. Without the sale and price match I may not have purchased the Apple, however. I

the new device already active, battery is running very low in red color already but macbook pro 16 this laptop design is ok

Great, but get the pro variant with higher ram/specs. Anyone considering this should use extra capital for higher tier as its not diminishing return but rather exponential in compute.

The black version of this computer the paint comes defective so i would recommend you to inspect it asap

The overall experience purchasing this item was an unsatisfactory one. I came to pick up my item and it was not available even though they had it in store. I had to cancel my order and purchase it directly in store.

Its a macbook 16 and was a giod price for what it was i guess.

It's been two months, and the issue is still unresolved. The price has dropped by $300 plus tax, and I have been repeatedly promised a resolution without any progress. Can you please ensure that someone competent addresses this matter promptly?

Best Buy approved and then cancelled my purchase 3 times and gave a fake promise to get customer service to call me within 10 days. No call of course.

Extremely unreliable I have made a plus membership and I want to replace it I went to another Best Buy and they told me I have to replace it in the original store so I make my 1 hour trip to this location and they make me an appointment in the other Best Buy they tell me I can do it there so I went there and no return no service I don't see any store messing around so much with the customers

This have not received my order this is the worst service I ever experienced

Sleek lines, functional design, and powerful performance make this a top choice for mobile computing