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Customer reviews

Rating 4.8 out of 5 stars with 289 reviews

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  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 289 reviews
  • Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size great amount of storage. I love it. The price is great. Glad i bought this computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing feat of engineering. Just as fast on battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To upgrade or not to upgrade. Made purchase primarily to increase the storage. But grateful for all the other bells and whistles I didn't know I needed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Corporate Punishment Through Password Recovery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right, let me tell you why Apple's password recovery system is perhaps the most perfectly engineered example of corporate sadism masquerading as security theatre I've encountered in my forty-odd years of studying human behaviour. Here's the delicious irony: Apple sells you a $2,800 MacBook Pro with a fingerprint reader that works flawlessly 99.7% of the time. Brilliant! Your fingerprint becomes your password. You use it dozens of times a day. Touch, click, done. It's so seamless, so effortless, that your actual password—that Byzantine string of uppercase letters, numbers, and special characters you created three months ago—has completely evaporated from your memory. And why shouldn't it? That's what the bloody fingerprint reader is for! But then, every three months or so, when you restart your computer (usually because of some critical update Apple insists you install immediately), it demands the actual password. Not your fingerprint. The password. The one you haven't typed since... when exactly? Now, here's where it gets properly Kafkaesque. When you inevitably fail to remember this password—because human memory doesn't work like a Swiss bank vault—Apple doesn't verify your identity through any of the dozen obvious methods available to them. They don't: Use the fingerprint reader that's been successfully authenticating you 50 times a day Make you download an authentication app to verify it's really you Send a verification code to your registered email or phone Ask security questions you might actually remember Use any form of two-factor authentication they already have set up Implement literally any other identity verification method used by banks, governments, or competent organizations No, no, no. Instead, they make you wait. A week. Seven days. 168 hours of being locked out of your own $2,800 device. This isn't security—it's punishment. It's the digital equivalent of making someone stand in the corner wearing a dunce cap. "You forgot your password? Well, that'll teach you!" The economic insanity of this is breathtaking. If you're a freelancer billing $500 a day, Apple has just cost you $3,500 in lost income to protect a device worth $2,800. It's like burning down your house to kill a spider. What's particularly galling is that NIST—the people who actually write security standards—explicitly recommend against this sort of nonsense. They suggest memorable passphrases, biometric authentication, and multiple recovery methods. You know, sensible things that acknowledge humans are humans, not computers. But Apple knows better, apparently. They've created a system that trains you to rely completely on biometric authentication, then yanks it away at the precise moment you need it most, replacing it with a memory test you're guaranteed to fail. It's security theatre at its most absurd—a system that makes everyone less secure (how many people write down their passwords because of this?) while maximizing user suffering. The week-long wait isn't about verifying identity; it's about teaching you a lesson. It's the technological equivalent of Victorian child-rearing: "This hurts me more than it hurts you." Except it doesn't hurt Apple at all. It hurts you. For a week. The truly maddening part? They could fix this tomorrow. They have your fingerprint, your devices, your purchase history, your location data, your everything. They could implement a proper identity verification system that's both more secure AND more humane. But they won't. Because somewhere in Cupertino, someone decided that making users suffer for forgetting a password they were systematically trained to forget is a feature, not a bug. It's genius, really. Evil genius, but genius nonetheless.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Performance \ Changed Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from Microsoft to Mac. Perfect computer for me. I dislike how the titanium outside changes color. Get a laptop that doesn’t depreciate like a piece of gum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Than I Thought

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy, better than I thought. They delivered on time, which was very important for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Lot of processing power. No heat at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and friendly, good buying experience when shopping at this location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Probably only useful for people who don't need a lot of storage or use external storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Pro 16-inch Apple M4 Pro chip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop with the new features such as Apple Intelligence and being able to use my IPhone right from the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Macbook

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service ! And they took care of my problems too

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box for the Win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product just like buying new open box. It was worth the savings.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Even 48mg not enough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slower than expected even with 48MG memory. Chrome sucks up the memory and slows things down.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, powerful laptop, I wish it came with a standard 1 TB SSD storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MAC COMPUTER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, experience! I would buy this computer again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift ever!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a birthday gift for my daughter and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    M4 Pro MacBook Pro awesome from BestBuy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    God Product and excellent support i got form best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great MacBook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than skimping a little on the solid state drive, it’s perfect. Without the sale and price match I may not have purchased the Apple, however. I

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BBY has lost a long time customer - Amazon Now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to Price Match, don't bother. (Amazon) Purchased and immediately requested a price match via chat. No issues during chat, everything was fine. 354820816 Credit not applied and did a follow-up approaching 30 days. Was told wrong submission type was done by the original agent, but no worries, re-submitted you should be good. 356125641 E-Mail of denial same day, used BBY Policy of outside of 15 days to request price match. (Failed to see full case details of the clerical error originally) Did an immediate follow-up chat stating the issue of the false denial. 356137222 and since then the run around with over 10 additional case ID's

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fraud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This order is credit card fraud. I did not order this item and was 3000 miles from the delivery point. The banking facilities have been notified.

    No, I would not recommend this to a friend