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Customer Ratings & Reviews

Your price for this item is $2,499.99
The comparable value price is $2,899.00

Customer reviews

Rating 4.8 out of 5 stars with 265 reviews

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Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-265 of 265 reviews
  • Rated 1 out of 5 stars

    bestbuy customer service is a joke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been two months, and the issue is still unresolved. The price has dropped by $300 plus tax, and I have been repeatedly promised a resolution without any progress. Can you please ensure that someone competent addresses this matter promptly?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Buy, soon Chapter 11

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy approved and then cancelled my purchase 3 times and gave a fake promise to get customer service to call me within 10 days. No call of course.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Totally unreliable service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely unreliable I have made a plus membership and I want to replace it I went to another Best Buy and they told me I have to replace it in the original store so I make my 1 hour trip to this location and they make me an appointment in the other Best Buy they tell me I can do it there so I went there and no return no service I don't see any store messing around so much with the customers

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You guys are awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This have not received my order this is the worst service I ever experienced

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Top Choice for Mobile Computing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek lines, functional design, and powerful performance make this a top choice for mobile computing

    I would recommend this to a friend