Customer Ratings & Reviews

From the research I did, for what I purchased this laptop to do I thought it was going to be over kill. I was wrong, if I could go back I would go with m2 max with at least 32G. Once you approach storage cap activity or within 30% of that I found this laptop would freeze, tell me to shut down applications etc. I purchased to do video editing etc and seems to under performing. I just have to keep clearing cache, generated clips, and memory in general to keep it happy.

Love the Apple laptop however the cord failed I will try to replace under Best Buy rewards membership

I still need to learn all of the features, but first disappointed with the lack of some features

It is a quality laptop and overall works well. I still dont see why its that expensive

No complaints with the product, nor the buying experience with BestBuy.

Good product. Runs a little slowly with Lightroom but lots of storage space.

Product had to be shipped, upon arrival there was hardly any packing. The actual Apple box was bent at each corner because it was sliding freely in an oversized box without any support. The actual laptop wasn't much different from the prior 13 in' yet it was way more expensive.

Nice, but Apple is a bit cumbersome. It does work with most applications.

Best iMac, I’m pretty sure it got even more bulky/heavy though

I thought this MacBook Pro was going to be better and run better than the M1 Pro version. What I got was a computer with a lot of issues. This MacBook Pro ended up over heating and getting beyond hot to the touch. I called Apple for help and they said they couldn’t “confirm” if the computer was hot and from what. Long story short I returned it and purchased another M1 Pro MacBook Pro since that one didn’t overheat.

Love it - but it definitely needs 32gb of ram if you run a few softwares in the same time

Took me 2 days because staff couldn’t figure out how to order

This is not for the computer itself it’s for the way Best Buy packaged it . For a very expensive product I’ve hade dog treats packaged better , the computer was in its original box but that was put in a way to big of a box and only had a few air bags on the top . That didn’t help it from sliding around inside of larger box as my wife made the comment why it was sliding around and almost had the box knocked open . Have not opened it to check computer out it was bought for Christmas gift . I did call only thing I was told it was reported well been a few weeks didn’t even get an apology email , that is why I’m writing this .

Almost 6 pounds ... need I say more? I should have returned it the second I got it!

Best MacBook yet … this is my third. Love the feel, the performance, the battery life, the look, and how quiet it is. The 16” is heavier than my previous 13” Pro but the screen size really outweighs any downfall there. Love the addition of the ports and the new style connector for the AC adaptor is great.

I was a PC-user for years (Dell, HP, etc.). In 2013, I converted to Apple Macbook Pro - it lasted 10 years before trade-in towards my current MacBook Pro. My new computer is exactly as advertised: fast, great screen size for working, high resolution graphics, long-lasting battery... I expect to keep this baby for the next 10 years.

Product is not the problem. The Geek squad protection plan program is not customer oriented.

This is a great laptop. It is extremely fast. The screen is large and bright and easy to work with. I expect it to last many years.

Honestly this computer has definitely met my expectations. I was looking for a computer to start working on music and it has everything needed to start, including great speed, great memory, and enough running memory to work on what you need to. It’s definitely not a gaming laptop, as it doesn’t have enough running space for the games I’d be playing, but overall it’s perfect for music, and schooling.

It’s an awesome computer… the graphics are phenomenal and the speed is ridiculously fast.. this is by far one of the best laptop I have ever owned and I would totally recommend it to anyone..