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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 416 reviews

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Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the phenomenal performance and insane speed of the MacBook Pro, along with its great battery life and screen size. The design and lightning-fast SSD are also well-received. However, some customers have noted the weight and heat, and a few feel the price is a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 416 reviews
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Not impressed, too expensive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This M3, 8s slower than my 2019 64gb ram macbook pro. I am not impressed but I do like that the SD card slot is back but it is also very heavy!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my girlfriend for Christmas and so far she is loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded from 2017 Macbook Pro to this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice if youre upgrading from an older model. The intel ones for example.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best machine and they charge for it. Worth it in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very powerful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful, macbook pro I've had! I wish I can put all this power to use..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On fire

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, product well packaged and the price was affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solid computer, worth the money but not more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer (though battery life isnt as good as advertised)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Times

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy. Extremely good quality and easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great computer. Love the color, style, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Delivered on time with no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great return experience

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy system was seamless. I found a cheaper deal so had to return it. The return system was seamless as well. Overall I had a great experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MacBook pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great! It has all the features I was looking for!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr. Stephen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks best buy for having such a good computer, I couldn't be more happy with my purchase. Thanks again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    M3

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Best Buy team member for recomend me this excellent product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy, open box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer functioned as advertised, but screen was dirty upon delivery.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard has way too many loose/rattling keys for a $3000+ laptop. Have had a lot of MacBooks but I loathe using this one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    screen quit working at 12 1/2 months - no warranty

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent $3K on this macbook and the screen stopped working after 12 1/2 months. This is my third MacBook in 6 years and its been keyboard issues, battery issues, and now screen issues. The store suggested I pay $1,289 to fix the screen on this 1 year old MacBook. Ughh... I'm over it with Apple MacBook and moving to a PC.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    terrible experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received my Open Box in "excellent condition" MacBook Pro 16'' about an hour ago. It was missing a charger, was dirty, and left on. This most definitely did not remind me of Apple customer service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ABSOLUTELY TERRIBLE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got it. Took over 3 weeks of shipping issues and still yet to be refunded my $2900 . DO not ship this product if you actually wanna get it. This has been the most unprofessional service and customer services I’ve received. They keep saying “wait wait wait” but it’s been the biggest headache!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Amateur Hour at Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete amateur hour over at Best Buy. This arrived at my house with no packing peanuts or bubble wrap inside the box. Nothing. It was just sitting in there. A $3,500 laptop. Seriously? The laptop box itself was also dented and punctured on one side. Didn’t even bother opening the laptop just returned it.

    I would recommend this to a friend