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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 1008 reviews

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Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are pleased with the MacBook Pro 16" laptop's performance, battery life, and screen size, frequently praising its speed, long runtime, and large display ideal for multitasking. The sleek design and impressive speakers also receive positive feedback. While some find the weight substantial and the price high, most users consider these drawbacks outweighed by the overall positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,008 reviews
  • Rated 3 out of 5 stars

    Power adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery doesn’t power completely. I will be returning for another one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty mid product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing acts up every now and then, im not sure if its apple or if its best buy...but it does act up every now and then

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They charged me the wrong price for this Mac book I received the wrong one and still got charged the same price for the 13

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Reno geek squad is horrible

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t trust Reno Best Buy to help with any support! They gave us the run around to fix a broken screen on my computer. Apple care covered, total membership paid and still refused to help! Buy your products from somewhere else!!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    macbook pro 16 m3 pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the box had markers but did not affect the item itself.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SCAM by BestBuy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was charged for a product that was delivered to the wrong address. Instead of taking responsibility and resolving the issue, the company is asking me to check with local law enforcement—essentially washing their hands of the situation and pushing the burden onto me and others. It has been over three months with no resolution, making this situation feel like a scam.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is OK, quite bulky and heavy. the configuration is low.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't sign in an use the laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible apple support. 2 hours on the phones and chat and no resolution. Avoid buying this. They can't figure out why there is an unkown error.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too much money it cost

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too over priced for an laptop , to be honest I would’ve return this for an used one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in person to purchase laptop during Black Friday sale. Long story short, item was sold out in store, sales associate helped me place order in-person. Received torn up package with missing device, only received manual and charger. Very disappointed. Recommended purchasing these kind of devices in store. Now waiting on refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible customer experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible customer experience with online pickup. The order was kept "on hold for security review". I had to call and escalate this for several days, until one day I threatened to post this all on social media, and miraculously order was ready for pickup. Like I said before, I'd eat glass before order again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Missing charger on open box excellent condition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing charger on open box excellent condition item. Where charger and all the accessories should have been included.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t do it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sold a counterfeit item and it still has yet to be resolved

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    MacBook Pro Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate it. Would like to exchange if that's possible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Love this computer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer, the battery lasts long and it doesn't get hot like me old computer when I run intensive applications on it. It's fast and smooth, and I absolutely love the OS. The display is beautiful and elegant.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    GREAT laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome laptop ! The battery life also is insanely long ! It lasts all day for me , and well into the next couple of days even if I don’t charge it . O don’t use this all day everyday so maybe that’s why but this is a beast ! It’s a great all around for everything . It’s a heavy one but it’s awesome ! If you are in the need or looking for a new one this is the one I’d recommend !

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Top of the line laptop for college

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for grandson for his college needs. Latest, fast, large memory. He is using for film editing loves it meets all his needs.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Performance

    Rated 5 out of 5 stars

    Lovely

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new computer! It works so well and is not slow at all. Also really beautiful and has a slot to put your memory card in

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Get this computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is nice and big. The computer runs pretty quick and love the magnetic charger port

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fast, lots of memory, and great appearance!!

    I would recommend this to a friend