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Customer reviews

Rating 4.8 out of 5 stars with 457 reviews

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Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 457 reviews
  • Rated 5 out of 5 stars

    Must have…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I have ever purchased..,worth every penny…!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to use for photos and videos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Macbook Pro 16"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who is new to Apple products I really have been enjoying my new macbook. I can finally do all my video editing with no troubles. The computer's specs can handle my 4k video no problem. It's literally an editing machine. It's so powerful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop I’ve ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, takes care of all my computing needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to transfer information from the older macbook with ease. Everything is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Mac book pro!! Totally worth the purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and laptop, I will buy some more of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth of money too nice and too unique. Buy it now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal and Good Trade-in

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal and very good trade-in value. Thank you Best Buy!. You are my best place to buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchase for Business Order

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to order and was purchased for a business order.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the Best Place

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent customer service! great place to buy electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST MACBOOK PRO FROM APPLE

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and product, as expected , better price than apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic computer worth every penny Easy to used I’m always using windows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Transformation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy going, fast software, great product. Light weight laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service of my dreams thank you for all your help

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Complaint about Store manager Ryan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product wise its all good. No complaints so far. But I am disappointed with Ryan who lacked knowledge in explaining the product feature. Luckily, I did my homework and other BB team member was able to help. I picked my laptop on 08/25 and after three weeks I asked for adding the apple care. I asked for Store manager and Ryan claimed himself as store manager and was not allowing to add it as it was beyond 14 days of purchase. As per BB customer care team and Best Buy website, it is allowed to take Apple care within 60 days of purchase. But he was asking to return the laptop and pay additional 50$ for upgrading membership and buy a new one with apple care. I understand Ryan wants to make commission out of this, but its unethical to cheat customers providing false information. As a store manager, he is suppose to know the policies and provide correct information. I am disappointed with this person and I will really think twice to go to BB at Frisco, TX.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price match

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in an excellent condition and they price matched the item as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Configuration

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    M3 is more powerful than M2. This configuration is very helpful for our need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing ans a HUGE SCREEN

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Love transferring data from iPhone to Mac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the laptop as well as the experience with bestbuy.com

    I would recommend this to a friend