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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8446 reviews

Rating Filter

Rating by feature

  • Display

    Rating 4.7 out of 5 stars

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers recognize the MacBook Pro's ease of use, performance, and battery life as significant strengths, with many praising its lightweight design and favorable price point. However, some users express concerns regarding the hard drive's limitations and the amount of RAM. A few also mention challenges with heat generation and operating system compatibility. Overall, the positive feedback on usability and performance outweighs the negative comments on specific components.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 293 Showing 5,841-5,860 of 8,446 reviews
  • Rated 3 out of 5 stars

    Good macbook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The macbook is really nice. I like it better than the pc i had before. It has beautiful pictures

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for college beginner student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and my son enjoyed never have any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a computer to easily back up my iPhone and also wanted one that had a DVD player. Also, I was tired of constantly waiting for windows updates. This was the answer for me!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    battery problems, crashes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the first apple product I have purchased from best buy, and let me just say they are sub-par. I bought this computer and started using it a few weeks later. within 2 months i had to take it to an apple store to have the battery replaced. even after the battery was replaced, it still does not work properly, which means there is something wrong with the machine. the computer also crashes on me often, which has never happened on my other mac computer. Another thing: the kaspersky that i received with this purchase caused my computer irreparable damage, and the computer does not function properly since i installed it, and therefore i uninstalled it, but the problems persist. To sum this all up. I am SUPERBLY unhappy, and disappointed with the quality of apple products i purchase in best buy, and i will Gd willing never buy another apple product from them again. and i will definitely thing FOUR times before I purchase any electronics from best buy again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    He loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband for his birthday. He was using our old XP laptop and complaining of the quality and the speed of youtubes. Now he's using this every day to check on his hobby (bowling).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my fiancé for his birthday. I spent quite a lot of time exploring options and prices. This was by far the best value. He had been very happy with the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great laptop for general use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight. Starts up quick. Good display. No problems as of yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great college computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never owned a Mac before. Took a little getting used to but after that it's great. The only thing I hated was having to buy adapters for the television and such because it does not have an HDMI port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consider myself a novice, but with the online support, i am very happy with my MacBook Pro. In addition, the purchase 18 month plan with no interest made the more expensive Apple option affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    switch from PC to MAC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from PC to MAC. Learning curve is easy. Computer is fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great match Price & Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for this price and come with DVD. After you used computer or IPad with Retina you will realize how nice it is. Here you see pixels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its a very good product glad i got it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it took me several weeks to decide if i wanted it or not finally went in and said i want it going to use for traveling. it has every thing i need to make the trip better my sales people are excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are only buying Apple products now due to the quality and programming. We've never had a virus on any of our MacBooks! Screens are easy to navigate and programs are user friendly. Great buy!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken After The Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think when you are paying $1400 for a new laptop you expect it to last over the warranty. As most computers I’ve purchased, it did not. The disc drive has failed after just over a year despite having it in a protective case and only using it for graduate school, and I’m now faced with hundreds of dollars to replace the faulty disc and neither Apple or Best Buy is accountable. Save your money. Apple is NOT any better than your cheaper brand units. Don’t waste your money, you will be replacing it anyways so get the cheaper one. Paying more doesn’t mean your getting a better computer! And unless your an avid gamer, the speeds don’t make much of a difference in browsing online. Very disappointed in both Apple and Best Buy. As a student, I really didn’t have the money to buy another and get stuck paying for this costly repair (I’ve had to buy three laptops in 5 years)!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just what i wanted in a computer !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was exactly what I wanted. It was a great gift. It has all the features I needed and wanted in a computer. Apple is the way to go!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Lap top for School

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent . I would recommend this laptop to any one willing to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy, strange financing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Mac, however the financing of the computer was made extremely difficult by Best Buy, they don't accept gift cards, cash or check only...strange for this day and age.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Computer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price computer. Works great. Like the links with I phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size for a college student.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Apple purchase and I still am using the first. Once you try Apple you will never purchase another system from the other providers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have to love Apple and there product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer, I have a 15" of my own and we got my wife a 13. Love Love Love this Mac Book Pro. Yes there are less expensive laptops out there but none that are the quality of a Mac.

    I would recommend this to a friend