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Customer Ratings & Reviews

Your price for this item is $1,259.99
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The comparable value price is $1,799.99

Customer reviews

Rating 4.8 out of 5 stars with 1781 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are satisfied with the MacBook Pro's Touch Bar, lightweight design, and performance. Many appreciate its ease of use and positive comments regarding battery life are frequent. However, some customers express concerns about the limited USB ports and the higher price point. The availability of RAM is also a point of discussion among some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,781 reviews
  • Rated 5 out of 5 stars

    Best trackpad ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The user experience of this laptop, which just happened to be an Apple laptop, is the best among all the laptops that I've used, including having the best trackpad. Now, why can't other computer brand makes such a trackpad too?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While Apple has stripped away all of our ports, I am liking this device. The keyboard is much more responsive that the one with for the 12". Overall, this is not a bad device. BB needs to have the 16gb version in stock, too.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great screen! Good quality. Mac is always good ! I liked the weight of the computer,

    I would recommend this to a friend
  • Pros mentioned:
    Touch bar

    Rated 4 out of 5 stars

    Good outfit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fancy MacBook,especially the touch bar,it is so useful,but sometimes the system is slow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing negative to be said about any Mac except for Mac Office 2016. Not the same Office as for Windows. This could be a game changer for some. Biggest problem I face is how lame Outlook is for Mac. But the computer is great!

    I would recommend this to a friend
  • Pros mentioned:
    Touch bar

    Rated 4 out of 5 stars

    Great but not totally worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch bar is cool but it’s not the best thing ever. Overall it’s an okay computer

    I would recommend this to a friend
  • Cons mentioned:
    Usb

    Rated 4 out of 5 stars

    Love it! Wish the standard ports were still there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop. Wish there were USB, FireWire and SD card readers in the machine though.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great laptop so far...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope it operates at this speed for years to come or else the cost wouldn't be worth it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this mac within two weeks computer went blank. I went to Apple store they sent it out. Two weeks to the day same issue. The mother board had to be replaced. I contacted Apple and was told it has to happen four times before they would be willing to give me another computer. This will be the last computer I buy from them. I had to get 269.00 warranty plan on top of the high end price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch bar

    Rated 4 out of 5 stars

    Amazing Touchbar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touchbar is the greatest addition to this MacBook edition. It's definitely worth the try.

    I would recommend this to a friend
  • Pros mentioned:
    Touch bar

    Rated 4 out of 5 stars

    Great apple Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple always makes great products and I love the touch bar, makes it easier to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great graduation gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has been wanting a mac book for a couple of years. I decided it would be a great graduation gift that would last beyond college. We did our research on which item would best meet her needs. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook is back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a MacBook person since 2011 and I am so grateful that there is a Rep within the Best Buy Store. It makes it so much easier to have someone there to direct me to the MacBook that fits my needs. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New to Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter going to college. She loves it but we are still getting used to the Mac world. We've always been Windows people. It does every thing we need. My next laptop will me another MacBook Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best lap top ever owned, always works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a few lap tops always had battery issues, slow, crashing frequently... This lap top just works! Bought my mother a Mac eight years ago after having too many issues with her pc, never a problem thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Touch bar

    Rated 4 out of 5 stars

    Very Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Macbook I've ever Bought would recommend to everyone! The touch bar is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for a first time college student.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer offers many up to date software with easy access to all things a student would need for schooling. It's to the high tech quality that many students look for having in electronics and computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer for our Grand-daughter &college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to the Rochester store and Rob was our sale guy and he was Awesome. Very good at what he does and was very helpful with explaining the product. He was a very friendly guy and we enjoyed working with him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great MacBook Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop. Super fast! The only complaint I have is the keyboard. At first it was difficult to type on it. The newer version the keyboard is raised up and makes it easier to type on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am really enjoying my new MacBook!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I didn't settle for less than what I really wanted! This does what I need and more. There is a lot to learn about it in order to tap into it's full potential and I'm looking forward to learning.

    I would recommend this to a friend